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Palio’s brings you the best gourmet pizza, salads and pastas with a deep commitment to our products, environment and hospitality. Palio’s creates the perfect atmosphere – whether it is a business lunch, date or dinner with the family.All Palio’s Pizza Café restaurants are privately owned and family operated. We take pride in our restaurants and strive to provide a quality product and exceptional service all in a uniquely warm and inviting atmosphere. Since Palio’s inception in 2001, the brand has evolved and grown into many communities throughout DFW.
Kid-friendly chain outpost presenting thin-crust pizza & pasta dishes in a comfy, BYOB setup.
Address and Contact Information
Address: 3710 East US Hwy 377 #100, Granbury, TX 76049
Phone: (817) 573-5446
Website: https://www.paliosgranbury.com/
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Palio’s Pizza Cafe, Granbury
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Granbury – Palio’s Pizza Cafe
We strive to help the Granbury community thrive, all while serving the best gourmet pizza, pasta, sandwiches & salads in town!
Palio’s Pizza Cafe – Granbury, TX – 3710 E Hwy 377 – Hours, Menu …
Order Hours About. 11:00 AM-8:30 PM; Shop address is 3710 E Hwy 377, Granbury, TX 760493710 E Hwy 377, Granbury, TX 76049; (817) 696-9165.
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Reviews
Martina
It was our first time to eat at this establishment. When we first walked inside, no one greeted us. We stood and stood by the front counter for what seemed like an eternity, waiting for a host to seat us. It would have been nice if there were a sign that said:” Order here. Then find a table, and your food will be brought to you.”
We found a table for our family of five, and then scanned the room for a waitress or waiter to take our orders. After some time, a friendly young lady named Natalie, came to us and explained how things are done at this place.
Once ordered, our food came out rather quickly. The food looked attractive, and was to our liking, taste wise. We later ordered three different desserts to try, and although they looked attractive, they were quite bland in taste. We found out later, that these desserts had been pre-made somewhere else. That was shocking and very disappointing.
… moreWe found a table for our family of five, and then scanned the room for a waitress or waiter to take our orders. After some time, a friendly young lady named Natalie, came to us and explained how things are done at this place.
Once ordered, our food came out rather quickly. The food looked attractive, and was to our liking, taste wise. We later ordered three different desserts to try, and although they looked attractive, they were quite bland in taste. We found out later, that these desserts had been pre-made somewhere else. That was shocking and very disappointing.
Cameron and Eryka
The actual manager, Miguel, reached out in less than 12 hours of the posting of our review. He called and profusely apologized for what happened!! He was so nice and apologetic. We will always go back no matter what happened. Thank you so much to the manager for making it right!
We had an issue tonight. We have eaten here literally a 1,000 times and the food has always been hot and fresh! We love this place. However, tonight was not so great, the service, and the food was below par. We called in a medium pepperoni pizza at 5:33pm, Veronica (who was on the phone taking the order said ‘15 minutes’) I got there to pick up the pizza at 5:47pm-exactly 14 minutes after the order was placed and said it was going to take 15 minutes. I went up, requested my pickup order and added a salad to the order. No worries if it took a little longer. I waited for 20 minutes for the pizza and salad….nothing. There was about 7 other people that had come in during the time I was there picking up their pick up orders of one or so pizzas. But mine was not “ready”. At the 25 minute mark I decided to get in my car and go home and my fiance came in right as I left to get the pizza (I had a 2 year old waiting with me and I needed to take her home). He walked in and said he had a pick up order for Cameron, and waited another 7 minutes to receive the pizza and salad. When Veronica handed him the pizza Cameron (my fiance) said “you said it would be 15 minutes and it’s been closer to 45 minutes. Veronica’s response was “I lied” and laughed. WHAT? When we got home (we live .6 miles from Palio’s) the pizza was literally so cold and the salad was warm and wilted. Cameron called and asked to speak to the manager, and low and behold the manager was Veronica. How convenient… she was really rude on the phone and had no explanation for anything. I’m SUPER pissed, I know it’s such a small thing to be upset about but the customer service was more irritating than the cold pizza and wilted warm salad.
… moreWe had an issue tonight. We have eaten here literally a 1,000 times and the food has always been hot and fresh! We love this place. However, tonight was not so great, the service, and the food was below par. We called in a medium pepperoni pizza at 5:33pm, Veronica (who was on the phone taking the order said ‘15 minutes’) I got there to pick up the pizza at 5:47pm-exactly 14 minutes after the order was placed and said it was going to take 15 minutes. I went up, requested my pickup order and added a salad to the order. No worries if it took a little longer. I waited for 20 minutes for the pizza and salad….nothing. There was about 7 other people that had come in during the time I was there picking up their pick up orders of one or so pizzas. But mine was not “ready”. At the 25 minute mark I decided to get in my car and go home and my fiance came in right as I left to get the pizza (I had a 2 year old waiting with me and I needed to take her home). He walked in and said he had a pick up order for Cameron, and waited another 7 minutes to receive the pizza and salad. When Veronica handed him the pizza Cameron (my fiance) said “you said it would be 15 minutes and it’s been closer to 45 minutes. Veronica’s response was “I lied” and laughed. WHAT? When we got home (we live .6 miles from Palio’s) the pizza was literally so cold and the salad was warm and wilted. Cameron called and asked to speak to the manager, and low and behold the manager was Veronica. How convenient… she was really rude on the phone and had no explanation for anything. I’m SUPER pissed, I know it’s such a small thing to be upset about but the customer service was more irritating than the cold pizza and wilted warm salad.
J
It was a grat place to go eat. A group of of us five guys went in during lunch. We did look dirty but they served us. Very well. I got the chicken Alfredo and the plate was huge and cheap. I had to get a togo box. The food was made fresh and fast. Very great place to take someone on a lunch date. Great lunch prices.
… moreKelly Garrell
Food was really good…but this place initially looks sleek. But when you sit down, you start noticing the dirties…
Have grease dust on the lights, bench booth seats are torn…all of them.
Where I say, there was constant drip from the a/c vents…
If a restaurant is this poorly kept for customers to experience, what happens in the kitchen?
Back to the food…Mac and cheese that grandson’s ordered looked amazing, and they gobbled it up! Pizzas were thin crust and did not disappoint on flavor. I might try another Palos somewhere else, but I won’t be visiting this one in Granbury again.
… moreHave grease dust on the lights, bench booth seats are torn…all of them.
Where I say, there was constant drip from the a/c vents…
If a restaurant is this poorly kept for customers to experience, what happens in the kitchen?
Back to the food…Mac and cheese that grandson’s ordered looked amazing, and they gobbled it up! Pizzas were thin crust and did not disappoint on flavor. I might try another Palos somewhere else, but I won’t be visiting this one in Granbury again.
Hanna Hubbard
I always get excited when I see a Palio’s pizza! I do wish this location had the jalapeño popper pizza though! It’s so good! Please add it to your menu! I promise you will not regret it.
… moreChandler Hill
Bald guy with the hat made eye contact with me three times while I was standing at the counter waiting to place an order and didn’t even say anything just carried about his day for what seemed like 10 minutes. Didn’t even respond whenever I said hello one of the times that he looked at me. When he finally came up, he seemed annoyed. I get it if it was otherwise really busy, but it wasn’t that day; and even if so, he could’ve said “I’ll be with you in a second”. The guy never said anything. Doesn’t seem like the staff here really cares about customer service
… moreDennis Randall
Amazing food and price. We paid $9 for each meal during lunch. This included a delicious pasta, cheesy garlic bread, tasty salad and a soft drink. We eat here often.
It’s always clean and friendly staff. There is an outdoor patio with plenty of seating. Or eat inside and watch the game and sit by the fireplace.
… moreIt’s always clean and friendly staff. There is an outdoor patio with plenty of seating. Or eat inside and watch the game and sit by the fireplace.
Maya The Busy Bee
Pepperoni pizza was super good! Thin crust. Salad was delicious. Wings were perfect highly recommend!
… moreJasmine Donovan
The food is always delicious. I get the Chicken il Palio and it is amazing.
… moreCamille Randall
The food there is great we only spent nine dollars for two people it came with two side salads and two free drinks The service there is great they have TV going on all from different angles do you have ice cream and pizzas in pastas and salads and Different varieties of sodas.
… more