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✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
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Welcome to Palermo’s Italian Restaurant, your new favorite spot for authentic Italian comfort food! Whether you’re gathering with friends or celebrating with loved ones, our friendly team can’t wait to serve up hearty dishes and genuine smiles. At Palermo’s, everyone belongs, and every meal is a special occasion. We look forward to welcoming you!
Hours
| Monday | 11 AM–10 PM |
| Tuesday | 11 AM–10 PM |
| Wednesday | 11 AM–10 PM |
| Thursday | 11 AM–10 PM |
| Friday | 11 AM–10 PM |
| Saturday | 11 AM–10 PM |
| Sunday | 11 AM–9 PM |
Address and Contact Information
Address: 1220 Market St, La Grange, KY 40031
Phone: (502) 265-0039
Website: http://palermositalianrestaurant.com/
Order and Reservations
Order: Order online
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Reviews
Elena Simoni
I ordered delivery late 9/1/25, the delivery was great, BUT….
I have taken photos of everything I got! It was disgusting! From rotten black pieces of lettuce, and there was dark purple colored greens but these were black and slimy pieces, then even the regular lettuce was black around edges, AND it is sitting all in a half of in of water, I believe, I hope..
The piece of Tiramisu that I paid nearly $9.00 for was a blob of melted something because it was put on top of the HOT entree..one can’t even identify what it’s supposed to be. It’s still warm, the dessert. Then the bread, asked for dipping sauce on the side, it came with NOTHING, and it was raw in some of the corners, and soaked in oil, one could just squeeze it and out would come out of it, I tried one bite and it was raw. Now, let’s get to that so called entree, the pasta was just gummy, and slimy, and it had a strange taste to it, took a bite, that’s all,the eggplant seems like it was never breaded and fried, but it seemed plain pan fried with some mushy breadcrumb tossed in between the see through slices of eggplant, which also had a like a burned oily taste, I would call it slop! I left everything as is, and because the restaurant is closed, by the time I got it unpacked, and went over it, couldn’t call. This bill was nearly $50 its ridiculous what I got for it, 2 bites to taste it. Rest is all sitting there ready for me to return it tomorrow. I am beyond upset over this unacceptable food that I got tonight from Palermo’s, it was the 1st time I’ve tried to eat their food.
… moreI have taken photos of everything I got! It was disgusting! From rotten black pieces of lettuce, and there was dark purple colored greens but these were black and slimy pieces, then even the regular lettuce was black around edges, AND it is sitting all in a half of in of water, I believe, I hope..
The piece of Tiramisu that I paid nearly $9.00 for was a blob of melted something because it was put on top of the HOT entree..one can’t even identify what it’s supposed to be. It’s still warm, the dessert. Then the bread, asked for dipping sauce on the side, it came with NOTHING, and it was raw in some of the corners, and soaked in oil, one could just squeeze it and out would come out of it, I tried one bite and it was raw. Now, let’s get to that so called entree, the pasta was just gummy, and slimy, and it had a strange taste to it, took a bite, that’s all,the eggplant seems like it was never breaded and fried, but it seemed plain pan fried with some mushy breadcrumb tossed in between the see through slices of eggplant, which also had a like a burned oily taste, I would call it slop! I left everything as is, and because the restaurant is closed, by the time I got it unpacked, and went over it, couldn’t call. This bill was nearly $50 its ridiculous what I got for it, 2 bites to taste it. Rest is all sitting there ready for me to return it tomorrow. I am beyond upset over this unacceptable food that I got tonight from Palermo’s, it was the 1st time I’ve tried to eat their food.
Marti Frailey
Had lunch here with a group recently. Bring your appetite for the stromboli (pictured) or the calzone. Plenty of leftovers!
They have a nice bread to dip in herbed oil or marinara. Was a bit chilly so only four star for atmosphere.
… moreThey have a nice bread to dip in herbed oil or marinara. Was a bit chilly so only four star for atmosphere.
Eric L
Our server was very pleasant and attentive. The complimentary bread sticks w/Mariana sauce were very good! We got the spinach artichoke dip for the appetizer. Excellent! For the main course we got the pepperoni pizza (not your average pepperoni pizza) After they added their special touch. The texture and flavor was soooooo good! The Eggplant parma was amazing! One of the best I’ve had! We highly recommend this place to anyone who likes/loves Italian food!
… moreRyan Williams
Got off to a great start when the teenager hostess was visibly annoyed when we requested to not sit at the 2top right in front of the door in February. After explaining “well you’re gonna have to wait I guess,” which we were happy to do, we were seated next to a family of 4 at a 6-top, so grateful we weren’t asking for any special treatment. As we expressed our thanks, not another word was heard from our hostess. No water, no bread service..
Not necessarily the restaurant’s fault, but kids on tablets at full volume and speaker phone calls – societal point, but very apparent with this restaurant’s very open layout, as was the cold breeze every time someone opened the front door.
We waited for about 20 minutes for our very busy waitress to greet us. She was very apologetic about our wait and took drink and appetizer order, said she’d bring water and bread. This was at 6:40 (evidenced by receipt). She was the only one we saw working tables, this place has about 15 total. The hostess had seated a few more tables, but we didn’t see her helping at all –
10 minutes here come drinks- (waitress: “sorry, water/bread, so sorry). 10 more minutes – artichoke dip! And we got to place our order! Dip was pretty good- but half the toast was unbuttered, intentional, or foreshadowing?
The people behind us that were sitting with ToGo boxes since we arrive appear to be paying. They were waiting the whole time, and our waitress appeared to be sorting out some issue with the back.
A little over 1hr after our arrival, 7:24 (I looked) – finally get our food, Stromboli and a margarita pizza. But still no water (waitress, “my bad I forgot”).
The pizza is a sad mess of browned sauce and not all the slices have cheese and basil- a single slice is all it takes to know it’s not worth trying any more or taking home.
The Stromboli crust is done nicely, golden brown, but the filling is ice cold- like the salami, pepperoni, sauce and sausage was right out the freezer and barely thawed by the time the crust was done in the oven. The cheese was barely melted and could still see the individual shreds clumped together. I briefly considered take home- very briefly.
About 5 more minutes here comes the water, which was just long enough for us to make the unfortunate discoveries described above for us to make our final requests of the evening, to settle up and speak to the owner.
Our very exasperated waitress’ voice is cracking as we’re describing the food issue. She is very apologetic and trying to explain. We tell her that we have recognized she is running around. She was trying to offer fixing it, but this meal and experience was beyond repair. We could tell that this waitress was concerned this coming back on her. Our request to speak to the owner was less about the food and more to ensure this waitress was recognized and not reprimanded.
We requested to speak with the owner, Carlos, who we were told was in the kitchen. He however chose not to come to speak with us but another identifying as a manager does. We had seen her a few times at the other tables. But not as much as I would presume a front house manager to be if their staff is running around and things are that delayed.
She is verbally apologetic, but proceeds to excuse the hostess as “the youngest one here,” or that the “kitchen staff is new.” – offered no accountability- and no reason why the owner wasn’t standing there (at this point I saw no table without food)
We understand that restaurants are busy and there can be delays, but this was self-generated chaos from poor leadership, resulting in poor service, bad food, and a sour experience – I absolutely love Stromboli, but I don’t think I could be convinced to give this place another shot.
… moreNot necessarily the restaurant’s fault, but kids on tablets at full volume and speaker phone calls – societal point, but very apparent with this restaurant’s very open layout, as was the cold breeze every time someone opened the front door.
We waited for about 20 minutes for our very busy waitress to greet us. She was very apologetic about our wait and took drink and appetizer order, said she’d bring water and bread. This was at 6:40 (evidenced by receipt). She was the only one we saw working tables, this place has about 15 total. The hostess had seated a few more tables, but we didn’t see her helping at all –
10 minutes here come drinks- (waitress: “sorry, water/bread, so sorry). 10 more minutes – artichoke dip! And we got to place our order! Dip was pretty good- but half the toast was unbuttered, intentional, or foreshadowing?
The people behind us that were sitting with ToGo boxes since we arrive appear to be paying. They were waiting the whole time, and our waitress appeared to be sorting out some issue with the back.
A little over 1hr after our arrival, 7:24 (I looked) – finally get our food, Stromboli and a margarita pizza. But still no water (waitress, “my bad I forgot”).
The pizza is a sad mess of browned sauce and not all the slices have cheese and basil- a single slice is all it takes to know it’s not worth trying any more or taking home.
The Stromboli crust is done nicely, golden brown, but the filling is ice cold- like the salami, pepperoni, sauce and sausage was right out the freezer and barely thawed by the time the crust was done in the oven. The cheese was barely melted and could still see the individual shreds clumped together. I briefly considered take home- very briefly.
About 5 more minutes here comes the water, which was just long enough for us to make the unfortunate discoveries described above for us to make our final requests of the evening, to settle up and speak to the owner.
Our very exasperated waitress’ voice is cracking as we’re describing the food issue. She is very apologetic and trying to explain. We tell her that we have recognized she is running around. She was trying to offer fixing it, but this meal and experience was beyond repair. We could tell that this waitress was concerned this coming back on her. Our request to speak to the owner was less about the food and more to ensure this waitress was recognized and not reprimanded.
We requested to speak with the owner, Carlos, who we were told was in the kitchen. He however chose not to come to speak with us but another identifying as a manager does. We had seen her a few times at the other tables. But not as much as I would presume a front house manager to be if their staff is running around and things are that delayed.
She is verbally apologetic, but proceeds to excuse the hostess as “the youngest one here,” or that the “kitchen staff is new.” – offered no accountability- and no reason why the owner wasn’t standing there (at this point I saw no table without food)
We understand that restaurants are busy and there can be delays, but this was self-generated chaos from poor leadership, resulting in poor service, bad food, and a sour experience – I absolutely love Stromboli, but I don’t think I could be convinced to give this place another shot.
Karyn Andrews
My husband and I have been meaning to try this place since it opened, so we decided to treat ourselves to takeout a few weeks ago. Extremely disappointed! I phoned in my order because it was not at all apparent that I could use my gift certificate in ordering online (I still don’t know if there was an option for that). The young lady who answered the phone was very nice, but not very knowledgeable. She mispronounced “Tuscan” and had no idea what cannoli was. She said that our food would be ready in a half hour.
I arrived at the restaurant at 6;15, approximately 25 minutes after I placed the order. It took forever to pay for my food, since the cashier could not figure out how to ring my gift card. Not a big deal, but she had to get two other people before anyone could figure it out, and even then they had issues. I finally paid after about ten minutes and was told it would be another 5-10 minutes before my food would be ready. I sat down to wait, and a staff member brought me an order that turned out not to be mine.
I was asked by three different people during this time what I was waiting on. After telling the third person what I needed and that it was supposed to have been ready 20 minutes ago, she walked away without acknowledging my problem. A fourth person asked and said she’d check, then brought out another order that turned out not to be mine. This was at 6:45. She told me there had been a name mixup, and yet another person came out and tried to give me an order that was not mine. She went back into the kitchen, said mine was ready. Brought it out to me……wrong again. Not mine.
At 6:50, I was told that it would be “a few more minutes” and that my order was still in the oven. The person who initially took my order came over and asked if they’d figured out what the problem was, then told me that others who had ordered after me had already picked theirs up. At 6:55, another takeout order came out (not mine).
Finally at 7:02 I received my order. The person told me she put some “extras” in there because of my wait. The extras turned out to be a wilted side salad and a piece of cheesecake that was mediocre at best.
The food overall was good. Not great, just good. My husband and I each had an appetizer and an entree, and he had cannoli for dessert. He did say that the cannoli was very good. The food was definitely not good enough to justify the prices this place charges.
On top of everything else, I noticed on my receipt that I was charged a $1 “takeout fee.” Ridiculous! No restaurant should charge a fee for my choosing to take my food home instead of taking up space and manpower in their restaurant.
On top of everything, the restaurant seems to be suffering from an identity crisis. The decor, menu prices, and server attire indicate that it is trying to be an upscale and exclusive restaurant. The large TV screens, average food, and the fact that the staff seemed to be mostly teenagers gives a much different vibe.
It is inexcusable that I never received an apology aside from some sorry “extras” in my order for having had to wait nearly 45 minutes beyond the time it was supposed to have been ready. The $1 takeout fee just adds insult to injury. I should also add that the restaurant was by no means crowded while I was there. It was maybe half full, if that. We will not return.
… moreI arrived at the restaurant at 6;15, approximately 25 minutes after I placed the order. It took forever to pay for my food, since the cashier could not figure out how to ring my gift card. Not a big deal, but she had to get two other people before anyone could figure it out, and even then they had issues. I finally paid after about ten minutes and was told it would be another 5-10 minutes before my food would be ready. I sat down to wait, and a staff member brought me an order that turned out not to be mine.
I was asked by three different people during this time what I was waiting on. After telling the third person what I needed and that it was supposed to have been ready 20 minutes ago, she walked away without acknowledging my problem. A fourth person asked and said she’d check, then brought out another order that turned out not to be mine. This was at 6:45. She told me there had been a name mixup, and yet another person came out and tried to give me an order that was not mine. She went back into the kitchen, said mine was ready. Brought it out to me……wrong again. Not mine.
At 6:50, I was told that it would be “a few more minutes” and that my order was still in the oven. The person who initially took my order came over and asked if they’d figured out what the problem was, then told me that others who had ordered after me had already picked theirs up. At 6:55, another takeout order came out (not mine).
Finally at 7:02 I received my order. The person told me she put some “extras” in there because of my wait. The extras turned out to be a wilted side salad and a piece of cheesecake that was mediocre at best.
The food overall was good. Not great, just good. My husband and I each had an appetizer and an entree, and he had cannoli for dessert. He did say that the cannoli was very good. The food was definitely not good enough to justify the prices this place charges.
On top of everything else, I noticed on my receipt that I was charged a $1 “takeout fee.” Ridiculous! No restaurant should charge a fee for my choosing to take my food home instead of taking up space and manpower in their restaurant.
On top of everything, the restaurant seems to be suffering from an identity crisis. The decor, menu prices, and server attire indicate that it is trying to be an upscale and exclusive restaurant. The large TV screens, average food, and the fact that the staff seemed to be mostly teenagers gives a much different vibe.
It is inexcusable that I never received an apology aside from some sorry “extras” in my order for having had to wait nearly 45 minutes beyond the time it was supposed to have been ready. The $1 takeout fee just adds insult to injury. I should also add that the restaurant was by no means crowded while I was there. It was maybe half full, if that. We will not return.
Lorene Craver
I would highly recommend Palermo’s Italian restaurant in LaGrange KY. We had a funeral lunch for approximately 20 people. They were a pleasure to work with. Their service was over and beyond. They gave us free soft drinks for everyone. The food was fantastic.
I would definitely dine there or plan a group party.
My granddaughter has celiac disease and they were very accommodating with gluten-free options for her
… moreI would definitely dine there or plan a group party.
My granddaughter has celiac disease and they were very accommodating with gluten-free options for her
Jon M.
First off we were seated promptly. Put an appetizer order in and they looked like they were frozen and they tasted as they looked . I ordered the steak medium rare it came out medium well . Sent it back they brought a cold steak to replace and it seemed to be just thawed. The sauce for the Mozzarella sticks tasted burnt n no flavor and the calamari was from frozen section too. Nothing seemed to be remotely homemade but store bought . Don’t waste time or money. The waitress was apologetic and very nice one bright spot was her .
… moreMichael Montgomery
First trip to Palermo’s, which is near my house. Very disappointed. First, it took an hour to get our food….I should point out that the place was hardly half full when we arrived …and never was it even acknowledged by staff that it was late. The appetizer – garlic knots – wound up being left behind….nobody in our party found them appetizing. Most of the food, when it finally came, was left behind, in fact. The lasagna was basically tasteless (how do you even do that?), the chicken parm was overdone/tough. The person who had the meat ravioli atr very little and didn’t even take the leftovers home. Exception: the fettuccine Alfredo was EXCELLENT. Service…….we hardly ever saw the waitress. Drinks sat unrefilled for long periods of time and when I asked for a tea “to go”, an empty cup was brought (I had enough tea in my glass to fill about a third of the cup) Finally, there was never even an acknowledgement of the long delay. (perhaps that is the norm??) We are going back to Olive Garden.
… moreDenise
I hate to leave any bad reviews but in this case they left me no choice. We decided to door dash Palermo’s on Dec 10 approximately 6pm. My husband started eating a piece of pizza and pulled a metal object out of the dough, he decided to get anthor piece pulled anthor metal object out of his mouth. I called wanting to talk to a manager but was told he was unavailable, then got told they had no mangers. Dec 11, I called again at 2pm again asking for a manger the kid that answered the phone told me managers was unavailable and they left after the rush. I told this guy what happened all I got from him was a “SO” I ask again when will they be back, he told me at 5:00pm. I waited until 5:30pm and called back, GUESS WHAT NO MANGERS!!! Carlos was not in!! Since no one wants to take this serious I will be contacting the health department..
… morealice white
GREAT little (and it is small) Italian place! Authentic Italian with exceptional service. Prices, especially at lunch, are low for the quality and quantity of food that you get. We both had chicken parm and couldn’t eat half of it for $12 a plate and you will definitely be asking for a second loaf of the free garlic bread!
… more