Address and Contact Information
Address: 608 Page Blvd, Springfield, MA 01104
Phone: (413) 781-0013
Website: https://palacepizzama.com/
Menu Photos
Order and Reservations
Order: Order online
Related Web Results
Palace Pizza – East Springfield, MA – 608 Page Blvd – Hours, Menu …
Palace Pizza East Springfield MA – Best Food In Town
Palace Pizza – 608 Page Blvd, East Springfield, MA 01104 – Slice
Reviews
1 slice of cheese
1 pc of bacon
2.5 pc of turkey
Order: Rueben, Club Sandwich, Salad, Quesadilla. Total – $50.11.
Customer Service: I called and ordered my meal, my order was taken by a woman named ‘Serdar’ and that was probably the best part of this entire interaction. She was pleasant, and helpful when I called back and asked why the price was more than anticipated, she nicely explained that the 8.99 lunch specials contained less food than the 11.99 meals & tried to offer a free soda but I heard yelling in the background and she apologized and said she couldnt b/c her boss would get mad at her. Unlucky I hope you find a better job to work at your customer service skills are wasted at this place <3.
Food: Honestly really underwhelming, I like to order items that I get frequently at many restaurants so I ordered a bunch of things. Ruebens are an uncommon item that many pizza places dont have around here so I always try a places Rueben if they have one (its a guilty pleasure of mine). Was made without the Russian dressing mixed into the sauerkraut, bread wasnt toasted, pretty bland. The turkey club sandwich I got was stacked with turkey all in one spot and kind of just thrown together. A bite with a .5 inch of turkey in 1 spot really isnt how you make a sandwich. Then fries were dumped on top covering it all, as you can see in the picture. I got a garden salad with no onions, and with chicken on top. I asked for ceasar dressing and got 1 packet of ceasar and one packet of thousand island? Idk maybe they thought thousand island goes on the rueben and wanted me to put it on that? The quesadilla was good, but tiny, and again, fries dumped on top. The fries were not that great and lukewarm, I thought with all the fries they gave they would be special and seasoned well, they werent worth the $3 increase in price from the lunch special price. Got a garlic bread which i assumed came with some item I ordered, very bland tasted like lightly buttered bread and wasnt really toasted. I like my garlic bread soft on the inside with a toasted exterior, but this was not that.
Delivery: Delivery driver was polite and was on time for quantity of food ordered but the food was all lukewarm or cold. Maybe they dont use insulated food transporting cases.
Under cooked pizza, not the toppings I ordered. When I called to get a replacement the person was so rude on the phone and told me I didn’t ordered through them and I have two options and it was to go pick it up or spend more money and order more food on DoorDash to get it delivered.
Palace Pizza never disappoints! The food is always fresh, delicious, and made with care. Their crust is the perfect balance of crispy and chewy, and the sauce tastes homemade with just the right amount of tang. Whether you’re getting a classic cheese slice or something more adventurous, it’s consistently top-notch.
The staff is super friendly and welcoming every time I stop in, and the service is quick even when they’re busy. It’s clear they care about their customers. Easily one of the best pizza spots in town—highly recommend!
We order pizza here ALL the time!.
We moved down the street and decided to give them a shot. Our daughter has autism and has a hard time eating different foods, but she’ll eat this pizza all day. They make the dough fresh everyday, the pizza is always delicious! They have great salads, curly fries, and more.
They have great customer service! They’re always so kind and welcoming. We just love this place all around.
If you’re in Springfield, stop on by. You won’t regret it.