Address and Contact Information
Address: 50 Winslow Gate Rd, Poughkeepsie, NY 12601
Phone: (845) 337-3588
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Palace Dumplings
PALACE DUMPLING WAPPINGERS FALLS: · 1671 Route 9 · Wappingers Falls, NY 12590 · 845-298-8886 · Order online: Click here. PALACE DUMPLING POUGHKEEPSIE: · 50 …
Palace Dumpling – MenuSifu Online Order
50 Winslow Gate Road Unit F3, Poughkeepsie, NY 12601. menu. Popular Items. Veg. Pork. Egg. Chicken. Beef. Lamb. Seafood. Soup. Soup Dumpling. Mala Tang. Salad.
Palace Dumplings
… PALACE DUMPLING POUGHKEEPSIE. 50 Winslow Gate Road • Poughkeepsie, NY 12601. CALL AHEAD FOR PICKUP: 1-845-337-3588. Prices reflect cash discount. Add 3.99% for …
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Reviews
Chris Gabelman
Friendly service, good ambience, and amazing food! We got the cucumber salad which was phenomenal. The hot and sour soup was good too, but the dumplings were the star of the show. Pork and cabbage steamed dumplings and the vegetable fried dumplings were great! Very good bang for the buck. Will be coming back!
… moreErin H
Review based off 3 visits, 2 for dine in, and 1 for take out. 1st dine in visit, service was lacking/non existent. Person who brought our food had to get us drinks because the server never did. When we asked what drinks they served, he pointed to the front of the restaurant and said “whatever’s in the cooler,” we also asked if they had fountain soda and he said no. (we were sitting on the opposite side of the restaurant from the cooler.) the person who brought us drinks brought us FOUNTAIN SODA after the server said they didn’t have fountain soda.
We felt ignored, not checked on, had to get up and walk to the front for drinks, containers, the check.
2nd visit was lovely, we sat near the front which I think made us more visible.
3rd visit was to pick up take out. Not a good experience. 2 orders of dumplings, no sauce to dip them in.
After opening up my takeout, I called the restaurant to speak to them directly. When it was abundantly clear that not only
The person on the phone, but also the owner, did not care about my complaint or suggestion, I decided to leave a review. The person who answered the phone, August, said he was a manager when I asked to speak to a manager or owner. He later said he’s the only waiter there. The owner was prompting him to hang up the phone on me as I was trying to ask him to pass it along to the owner that I would like to make a suggestion of automatically packing a dipping sauce for the dumplings with a take out or delivery order. How do I know this? He said the owner is “in and out” and wasn’t available, but when I asked if he was going to pass on my comments to the owner he said he already did, I asked if the owner was listening to our conversation? Is that why he said he had to hang up? And he confirmed that the owner was hearing our conversation (even though the owner wasn’t there as he previously stated.)
I ordered soup dumplings (6) and 3 were broken without the soup filling, there was no liquid in the container so I am assuming they were broken before they were packed up to go.
I also ordered regular dumplings.
And chicken lo mein.
When I unpacked the order I was shocked to see there was no sauce included for the dumplings. I was also shocked that my hands and countertop were covered in oil. The lo mein was really really oily to the point it had coated the bag.
I was also shocked to see there was very little chicken in the chicken lo mein. I’ve looked through the entire dish and put to the side the chicken, and weighed it. Less than 1 ounce. See photos.
I’m not someone who typically posts reviews, and I am the type who will speak to someone first. The employee who answered the phone was not empathetic to me being disappointed in not having any sauce to dip the dumplings in. When you eat there, the dumplings are served on a plate that literally has a spot to hold the sauce to dip, and they offer a variety of sauces on the tables. The employee told me there are sauce packets at the counter and just ask for them next time (it was Chinese take out packets, soy, duck, hot, mustard etc) not the sauces they offer table side. I explained it’s nice to have a container with the sauce so you can “dip” and he explained that you would just open the packet and pour it on top. I mentioned that every other place locally who serves dumplings for take out includes a sauce. He said theirs are authentic and do not have a sauce.
I can see other reviews here also mention being disappointed in not receiving a sauce.
I attempted to call and make a suggestion. The customer service was poor. The employee COULD have said “I understand you feel it’s typical to have a sauce included for dumplings, I’ll pass your suggestion onto the owner.” But instead said his boss said he had to hang up on me.
Will not be returning.
… moreWe felt ignored, not checked on, had to get up and walk to the front for drinks, containers, the check.
2nd visit was lovely, we sat near the front which I think made us more visible.
3rd visit was to pick up take out. Not a good experience. 2 orders of dumplings, no sauce to dip them in.
After opening up my takeout, I called the restaurant to speak to them directly. When it was abundantly clear that not only
The person on the phone, but also the owner, did not care about my complaint or suggestion, I decided to leave a review. The person who answered the phone, August, said he was a manager when I asked to speak to a manager or owner. He later said he’s the only waiter there. The owner was prompting him to hang up the phone on me as I was trying to ask him to pass it along to the owner that I would like to make a suggestion of automatically packing a dipping sauce for the dumplings with a take out or delivery order. How do I know this? He said the owner is “in and out” and wasn’t available, but when I asked if he was going to pass on my comments to the owner he said he already did, I asked if the owner was listening to our conversation? Is that why he said he had to hang up? And he confirmed that the owner was hearing our conversation (even though the owner wasn’t there as he previously stated.)
I ordered soup dumplings (6) and 3 were broken without the soup filling, there was no liquid in the container so I am assuming they were broken before they were packed up to go.
I also ordered regular dumplings.
And chicken lo mein.
When I unpacked the order I was shocked to see there was no sauce included for the dumplings. I was also shocked that my hands and countertop were covered in oil. The lo mein was really really oily to the point it had coated the bag.
I was also shocked to see there was very little chicken in the chicken lo mein. I’ve looked through the entire dish and put to the side the chicken, and weighed it. Less than 1 ounce. See photos.
I’m not someone who typically posts reviews, and I am the type who will speak to someone first. The employee who answered the phone was not empathetic to me being disappointed in not having any sauce to dip the dumplings in. When you eat there, the dumplings are served on a plate that literally has a spot to hold the sauce to dip, and they offer a variety of sauces on the tables. The employee told me there are sauce packets at the counter and just ask for them next time (it was Chinese take out packets, soy, duck, hot, mustard etc) not the sauces they offer table side. I explained it’s nice to have a container with the sauce so you can “dip” and he explained that you would just open the packet and pour it on top. I mentioned that every other place locally who serves dumplings for take out includes a sauce. He said theirs are authentic and do not have a sauce.
I can see other reviews here also mention being disappointed in not receiving a sauce.
I attempted to call and make a suggestion. The customer service was poor. The employee COULD have said “I understand you feel it’s typical to have a sauce included for dumplings, I’ll pass your suggestion onto the owner.” But instead said his boss said he had to hang up on me.
Will not be returning.
Desiree Roberts
This is by far one of my favorite places in the area to eat. Their dumplings are top notch. The food is always delicious and fresh. I’ve gone for date nights, I’ve taken my kids, gone with extended family and been with friends. I have never had a bad experience or bad food.
They make the dumplings fresh to order so you will have to wait for them but it’s worth it.
Some favorite side dishes are the fried rice, their spicy kimchi (which I find is not spicy at all), their horseradish cucumbers and the cucumber salad with the peanuts. My husband really enjoys their noodle gravy bowls.
Prices are fair based on the amount of food you get. We always have leftovers.
The restaurant is small and can get crowded fairly easily but I find that it’s never loud.
… moreThey make the dumplings fresh to order so you will have to wait for them but it’s worth it.
Some favorite side dishes are the fried rice, their spicy kimchi (which I find is not spicy at all), their horseradish cucumbers and the cucumber salad with the peanuts. My husband really enjoys their noodle gravy bowls.
Prices are fair based on the amount of food you get. We always have leftovers.
The restaurant is small and can get crowded fairly easily but I find that it’s never loud.
Lisa-Marie
To start out with the waiter was less interested in working. He just seemed like he didn’t want to be there. The food though was amazing. I had the lamb and corn dumplings. I would have preferred to come out to be a huge kernels. My friend had the soup dumplings which were very interesting. Definitely going to go by and try some more dumplings. I didn’t take a picture of the dumplings. But the cucumber was amazing. Definitely a spicy after taste. But so good that I took the leftovers home.
… moregabriella scaturro
@Hv_FOODIE here, we love Chef Jenny & Palace Dumpling for many years now ♥️
… moreElena Yee
I haven’t been to this new location, and it’s a nice space. The star is the food…wow. I was pleasantly surprised how tasty and authentic the dumplings are as well as the sesame noodles (which are served cooled down). I spent 10 months in the middle of China and what I enjoyed tonight was the real deal. Even my mom doesn’t cook like this! Worth a visit!
… moreDavid Belknap
Cold beef salad was so good! Beef and corn dumplings were great, make sure to ask for chili garlic oil and soy sauce on the side. Reminded me of Xi’an famous before they were famous. From one chef to another, I truly enjoyed my meal, thank you!
… moreRob Hardy-Bailey
What a joke. Ordered hot and sour soup. Got egg drop. Order a wonton soup, zero flavor. Both orders of dumplings, one chicken and cabbage the other mushroom. They tasted exactly the same. The guy that took the order was the only person who was working. The rest of the staff couldn’t give a damn. Never again. Save your money and eat a newspaper. It has more flavor.
… moreChris Sparks
Dumplings worthy of any palace! They were made exactly as hoped and full of flavor, all in a cozy atmosphere. Absolutely would return!
… moreErica Baab
This place was sooo yummy! My bf and I got the pork cabbage dumplings, a cold noodle salad and spicy noodle soup. Everything was so flavorful and the girl who waited on us helped with deciding what to get. 10/10 would go back
… more