sai kiran
Paciugo Gelato in McKinney is truly one of a kind! The gelatos here are absolutely amazing I honestly don’t think there’s another gelato place in the area that compares. They have so many unique flavors, and their Gelatte is a must-try for coffee lovers. I love that you can choose any gelato flavor for your Gelatte such a cool idea!
Today I noticed their hours were listed as 10 AM – 10 PM, but I called about 10 minutes after closing just to check if there was any way to buy some gelato. To my surprise, someone answered and kindly told me they were closed, but after I mentioned I lived far away and loved their Dubai Chocolate gelato, he said I could stop by and he’d have a pint ready for me.
When I got there, I had such a great conversation with the person who answered the phone — he was so humble, polite, and genuinely appreciative. I later found out he’s actually the owner, which made it even more impressive! He went out of his way to help me after hours and even offered me a medium gelato to enjoy on my drive home.
That kind of kindness and customer care is rare these days. Not only is their gelato top-notch, but the people behind it are amazing too.
Highly recommend — 10/10! Definitely give this place a try if you’re in or around McKinney!
… moreEdina Lotti
Delicious ice cream and a pleasant atmosphere. The flavors are rich and well-balanced, and the space is cozy, inviting you to relax and enjoy every moment. A delightful place to visit and savor something truly special.
… moreR B
Super exciting to have this AWESOME gelato place in the area. It didn’t disappoint – we loved the texture and flavors. They also have other treats like tiramisu, macaroons, etc.
The two young ladies at the counter were super sweet.
We’ll be regulars here, for sure!
… moreBrooklyn Ing
Paciugo is very welcoming, I loved getting to experience different flavors. Two lovely ladies had helped me out on what flavor to finally decide on, those ladies were Shelby and Reagan. I really enjoyed brown sugar waffle cone as they mentioned to me that it is popular! Loved this, and will be back!
… moreErika Castano
Absolutely delicious gelato! Paciugo Italian Gelato has an amazing variety of flavors, all creamy and perfectly balanced, not too sweet. The quality really stands out. Clean, welcoming space and always a great experience. Highly recommend!
… moreAnoushka V
So glad we have awesome gelato in McKinney! The girls at the store were so friendly and patient as I tried a couple of different flavors! The ambience was cozy and would definitely recommend visiting if you’re in the area and need a creamy sweet treat.
I got:
Cookie dough -4.5/5
Mint Chocolate – 5/5
… moreAparna Sulur
This place has a beautiful ambience and the gelato is fresh and delicious. The staff and owner are kind and Chelsea took good care of me and was so sweet and helpful.
… moreAbby Adel
I was really excited to find a gelato place in the area and was looking forward to trying it. Unfortunately, I had a disappointing experience. There were three staff members serving, and only two customers (together) ahead of me. One of them simply asked which flavors were gluten-free — but surprisingly, all three staff, along with (I believe) the manager or owner, were trying to figure out the answer.
I don’t understand why it took so many people to serve one order, especially while others were waiting. I ended up waiting for 11 minutes without being acknowledged, and eventually left disappointed. It didn’t even seem like anyone noticed.
… moreYuvraj Rallapalli
Excellent service. They have a large variety of flavours and lot of unique combinations.
Love that they have good coffee along with great gelato!
… moreChary Crooks
Went there on a Wednesday evening. The girls at the register didn’t realize that there was a 20% off discount after 6 PM on weekdays. Overcharged me for my purchases. When I went to ask about it, they didn’t know how to give me a refund or a credit or something. Just kept shrugging and said come back next time. I emailed corporate and no one ever got back to me. Poor training.
… more