

Relaxed option for all-natural beef burgers, shoestring fries & milkshakes, plus breakfast.
Address and Contact Information
Address: 8443 Wurzbach Rd, San Antonio, TX 78229
Phone: (210) 272-0372
Website: https://pterrys.com/
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
Related Web Results
P. Terry’s Burger Stand
P. Terry’s Burger Stand | San Antonio TX – Facebook
First time at a P. Terry’s Burger Stand in SATX | Fork It – Facebook
Reviews
Arriving at the location the building was brightly lit and very modern yet retro. The drive thru was going strong but we used the parallel parking spot and picked up our order inside.
We were immediately greeted by the gentleman at the counter who had our food ready.
A short drive back to our room at the Hyatt w and we were digging in. The burgers were prepared as orders and tasty. Fries were crisp. The Oreo and double chivalry shakes were outstanding and made a great dessert.
Highly recommend P. Terry’s when you want a burger or shake.
Tip: Check UberEats for deals.
Whoever is leading this location is doing something right. The crew working Saturday, March 7th around 3 PM deserves recognition. Their attitude completely changed the experience from a simple food stop into something memorable.
I have been a loyal customer at this P. Terry’s and have spent a lot of money here over time, but the level of customer service at this location is consistently disappointing. What should be a simple and friendly dining experience is often overshadowed by unnecessary conflict and a clear disregard for customer satisfaction.
The ongoing issue is over something as small as condiments. Every time I ask for ketchup or sauce, I’m met with resistance. Instead of providing them with my order, I’m told ketchup can only be served in tiny portion cups, and sauces can only be sold with bites. This feels less like customer service and more like an employee creating rules of his own.
Luis, who I confirmed was the manager on duty, has repeatedly been the source of these negative experiences. Rather than listening to concerns, he argues and takes a dismissive attitude. On my most recent visit, when I tried to explain my frustration, he told me to “go ahead and call the 1-800 number” because he didn’t care. Hearing that from someone representing the company—especially from the manager on duty—was shocking. I told him that it was a shame he was the one in charge, because no guest should be treated that way.
The food itself is good, and that’s the only reason I’ve continued to return, but customer service is just as important as food quality. When a manager openly tells a customer they don’t care and encourages them to escalate their complaint instead of resolving it, it reflects poorly on the entire brand.
Because of these repeated experiences, I can only give this location two stars. I sincerely hope corporate and upper management take a hard look at how this store is being run, because right now it does not represent the values or the reputation P. Terry’s is known for.
long line check, a long line is always a good sign.
cheap prices, combo meal for under $12
freshly cut fries
fresh grilled burgers
this is probably one of the better burgers I’ve had in San Antonio.
they do everything right
only thing is that I wish they would put a little bit more seasoning on the burger patties other than that I think it’s a great place.