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Ox Bar & Grill – CLOSED, 111 Sutton Ave, Oxford, MA 01540, US
Ox Bar & Grill | Oxford IA – Facebook
Ox Bar and Grill – Gluten-Free Restaurant in Oxford, MA
Reviews
Had the Sinatra burger & crab cake BLT both had fries.
The place was extremely busy. We were seated as we were greeted.Our server was very prompt, courteous & friendly.
Had bowl of chili & clam chowder to start .
Food here is EXCELLENT as well as the SERVICE.
This is the restaurant Oxford has needed.
Highly recommended.
Came back for lunch again today 1/4.
As before we were seated as we were greeted.
Nikki our server was phenomenal. She was prompt, friendly, very personable as well as funny. We met the manager Peter, great guy.
Drinks here are well made. Ordered baked haddock & steak tips. Tips were INCREDIBLE ( ordered med. Rare) charred perfectly, tender(cut with butter knife) Seasoned to perfection.
Haddock was equally as good.
Run do not walk to the OX, THIS IS THE PLACE TO DINE IN 2020 & BEYOND.
We ordered apps and they took a long time (an hour) to come out. The manager (Peter) was awesome and kept coming over to check on us. When the food did come out it was hot and really good.
We saw our waitress walk out with her coat on. She never said she was leaving or transitioned us to another server. We brought it up to Manager Peter not as a complaint but something he should really know.
We are definitely going back. The menu is pub food with a twist. Approachable but many items are different than I’ve seen elsewhere. Not your “same old” standards.
Even though it was slow (they’ll work it out), the quality was very good and management was excellent!
Update: when we did get seated finally the manager Pete came over and apologized for what happened. He was very friendly. The food was really good. I am gluten free and the hamburger bun did not taste like the gluten free buns I get in the store it was really soft and not dry. The hamburger itself was juicy. I will be coming back hopefully they are able to fix how long you wait.
Manager came over to our table to see if we were enjoying our meal; I explained the disappointment of food quality, and how long the wait time was to be served after we placed our order. He did apologize and asked if I wanted a new burger cooked, but after waiting 30 minutes already I said “no thank you”. Then our server came over 5 minutes after the manager left and asked the very same thing. I explained that I already spoke with the manager about my disappointment and she too said “sorry” but it seemed that neither of them were genuinely apologetic about the whole incident. Not even a small discount was offered or taken off the bill in hopes to gain a customer’s satisfaction back. First impressions are lasting impressions. 🙁
We were seated promptly at our choice of booth
Our server Nikki was quick to greet us and get our drinks
Nice choice of fresh draft beers with quick service
Nikki was so nice!!!!!!
She warned us that portions were large and be ready to take stuff home. She was correct
We ordered apps Very Good
I had a garden salad to start
Enough for me and wife and took some home!
Entree’s were very good
Bar Manager came over to table to discuss and answer any questions
NICE GUY!!!!!
Keep it up OX!!!!!
We need a place like this in Oxford!!!!!
Francis M
Oxford Mass