Heather Vaughn
I have never been to an Outback and this one did not make me want to go back. We understood that being Valentine’s Day there would be a wait, but that was the ONLY thing that went as expected. Our server took our entire evening order at the first stop as we were ready and knew what we wanted (the steak dinner for 2) we both ordered bar beverages and I had a sweet tea. After that, she brought my tea, they brought out our bread, then our appetizer, and then his salad. We are better than half way through the appetizers when we have to ask where our bar drinks are and a refill for my tea, the manager ends up getting my tea, she brings the bar drinks, she put in the wrong one for me, corrects it and then brings out the food, well, we both ordered medium rare steaks. I’m not a send the food back kind, his steak was medium and mine was essentially blue rare. He likes his that way, so he just ate both. I was not impressed. Guess I haven’t really missed out on much over the years. The staff was very friendly and polite, it just sucked, especially for my first ever trip to Outback on our Valentine’s date out. The manager did try to fix things (although we never told her everything that happened, she removed the misring drink and took off my other drink) on my ticket. It was more disheartening then it was aggravating.
… moreHenry
“Five stars for consistency! The Bloomin’ Onion is a classic for a reason, and after 28 years of ordering it, it still hits the spot. This location is very well-managed—clean tables, a tidy atmosphere, and awesome service. Always a reliable choice here in town.”
… moreNoelle Crager
This place is incredible. We get orders for our office often, and the food is well cooked, there’s never anything missing, they always make sure condiments, silverware, and extra butter are added in. When we go in, the staff are always personable, the people are great to talk with, and the managers are so sweet.
On a personal note, the general manager was sweet and amazing with a recent event. They are an incredible individual! I can’t say enough positive things about this person and this restaurant.
… moreedna henry
Lauren J was our waitress tonight at Outback Lufkin, TX . She was wonderful from the time we sat down until we left. She was very knowledgeable & told us about the new items added to the menu. She made sure our food came out nice & hot & in a timely manner. She was always on top of making sure our drinks were full & we wanted for nothing. We will definitely be back & we will be asking for Lauren J once again. Thank you for the hospitality you showed us & making our eating experience a great one.
… moreMatthew Yelick
Outback Steakhouse delivers consistently solid food in a relaxed, casual atmosphere. The steaks are well-seasoned and cooked to order, the sides are generous, and the service is typically attentive without being overbearing. The Bloomin’ Onion is always a standout starter, and overall the value matches the portion sizes. It’s a dependable choice for a laid-back dinner when you’re craving steak and comfort food.
… moreKellie B
First time there and the food was great. And the service was really good. But I did not like there handicap parking, the Front Door is Too Far Away From The Handicap Parking Area for my Elderly Parents. Or for Anyone who maybe Disabled. The parking is on the Side of the Building and they have a Fence on that side which makes a person have to walk way around to get to the front doors. They Should Remove The Fence on the Side By the Handicap Parking Area so Anyone that is Handicap can have Access to the front doors quickly, safely !
… moreMiss Nicole
I placed a to-go order via inside the restaurant. Kaden was awesome! His customer service and friendliness were outstanding and very welcoming. It was my first time ordering from the to-go side, and he made it an amazing experience!
… moreAmy Gonzales
Eric (the manager) was super welcoming and attentive to our every need. Didn’t have to go without refills or bread they absolutely have the best dine in experience that I’ve had in a while. We are traveling and not from Lufkin but this will be a favorite for us from now on! The servers and hostesses were warm and cheerful! The food was delicious and the meal deal was so awesome! Got a starter, entree and dessert without spending an arm and a leg! Thank you all for tonight! We really appreciate you!
… moreLaro
Enjoyed my experience here overall. The food was delicious but just probably too much on the salty side. I’m sure it was just a mishap on that day. The service was fantastic and the atmosphere as good as you can get. There wasn’t much of a wait and everything went smoothly. The staff is very friendly too, what a team! I recommend this place for sure, just watch out for the salt.
… moreEthan Clark
Alex is by far the best server we had there. On point with suggestions and recommendations. He exceeded my expectations by a lot. He was amazing and very respectful and I couldn’t have asked for a better experience here with Alex. Thank you so much!
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