

Boisterous Australian-themed chain serving steaks, seafood & other hearty steakhouse fare.
Address and Contact Information
Address: 1300 Linton Blvd, Delray Beach, FL 33444
Phone: (561) 272-7201
Menu Photos
Order and Reservations
Order: Order online
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Outback Steakhouse in Delray Beach FL
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Reviews
The main dishes, however, was a bit disappointing. The crispy chicken Cobb salad – the greens are quite sad looking and we tried their Shrimp & Scallops Pasta and the taste was good, however, the pasta is a bit overcooked.
It was quite busy and it took us a while before the waitress was able to get to our table. Our server did an excellent job and was very attentive and update us frequently which we really appreciate the above and beyond service!
Overall a great visit!
ANYWAY, WE NOTICED THAT THE CORN WAS BEING ADVISED TO OTHER PEOPLE AS WELL .. MY HUSBAND SAID THAT HIS STEAK WAS OK .
ANYWAY THIS HAPPEN ON MY BIRTHDAY AND I THOUGHT IT WAS REALLY BAD …. I WILL NOT GO BACK …
My mother and I dined outside, as we always do, along with her service dog. We are familiar with the menu, typically order the same items, and are often served by the same waiter. Unfortunately, this visit was far below the standard we have come to expect from Outback Steakhouse.
Our visit lasted over two hours due to extremely slow service. While I do not blame the waitress personally, there appeared to be significant delays from both the kitchen and bar. When our food finally arrived, it was cold, suggesting it had been sitting for some time.
The most concerning issue occurred when I reviewed my bill. I was charged $17.00 for a 5 oz grilled chicken with no sides. This price was higher than our full adult meals and made no sense based on the menu. As a frequent customer, I know that:
• A side grilled chicken is typically $7.99
• A grilled chicken entrée is $14.99 and includes two sides and dessert
• A children’s chicken meal is $8.99 and includes a side and drink
I questioned the charge at the front desk, where the employee immediately acknowledged the pricing was incorrect and offered to get a manager. When Manager Taccoa Smith became involved, her response was dismissive, loud, and unprofessional. She stated, “You ordered protein — that’s the price,” and refused to acknowledge the clear inconsistency with the menu.
When I explained that I am a regular customer and have never been charged this amount for the same item, she was rude, huffed away, and only offered sides after I insisted that if I was being charged for an adult meal, I should receive what an adult meal includes. Her tone and behavior were inappropriate and made the situation extremely uncomfortable.
Multiple staff members quietly confirmed that the charge was incorrect, and it was clear they were afraid to speak openly in her presence. One employee discreetly handed me her card without the manager seeing it, which speaks volumes about the work environment.
I want to be very clear: I am not seeking anything free. I simply wanted to be charged correctly for what I ordered and treated with basic respect. The way this situation was handled left me feeling embarrassed, dismissed, and frankly questioned whether I was being unfairly treated — something I have never experienced at this location before.
This was easily the worst experience I have ever had at Outback Steakhouse, and it is deeply disappointing because I used to love dining at this location. The young staff showed far more professionalism and customer service than the manager on duty, which indicates a serious leadership issue.
I hope this matter is reviewed carefully. Proper training in menu pricing, customer service, and respectful communication is clearly needed at this location.
Our server came to the table maybe twice, and we had to flag someone down just to get drink refills. The server never came back to take our dessert order, which was included with my meal. Eventually, we gave up, paid on the tablet, and left.
For spending $100, I at least expected to receive the dessert that was part of my meal. The whole experience was really disappointing—especially seeing our server standing at the hostess stand chatting with coworkers while we were waiting on service. Good thing I have ice cream at the house I guess.