Outback Steakhouse

  4.1 – 2,803 reviews   • Steak house

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Boisterous Australian-themed chain serving steaks, seafood & other hearty steakhouse fare.

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Outback Steakhouse 23602

Hours

Monday11 AM–10 PM
Tuesday11 AM–10 PM
Wednesday11 AM–10 PM
Thursday11 AM–10 PM
Friday11 AM–11 PM
Saturday11 AM–11 PM
Sunday11 AM–9 PM

Address and Contact Information

Address: 12258 Jefferson Ave, Newport News, VA 23602

Phone: (757) 249-3637

Website: https://locations.outback.com/virginia/newport-news/12258-jefferson-avenue?utm_source=gmb&utm_medium=local_search&utm_campaign=website_cta&y_source=1_MTU1MDI0ODMtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D

Menu Photos

Order and Reservations

Order: Order online

outback.com

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Reviews

Brittany B
Will never order from here again. I ordered a pick up order and when I started eating I could see my chicken sandwich was bright pink when I took my first few bites. I wasnt too upset because I understand stuff happens but what upset me is I called the next morning, since by the time I noticed they were closed, and I was placed on hold for over 20 minutes and nobody ever came back to the phone. Called twice a few hours later and nobody answered. Kept the food and took pictures just in case they tried to play the lying game. I reached out in good faith they would make it right and unfortunately the service made the experience worse. I wasnt going to eat it and risk getting sick. Horrible, or lack there of, customer service and inedible food. Wasted money. Edit: Manager reached out to reconcile the last visit. Will update the next time I order from here.
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John Gilchrist
I enjoy Outback, it is pretty much always a perfect steak and if not they make it right. Service is good and friendly, but there tends to be a space after the food is delivered where I don’t see my server, usually when I need a drink. I eat there multiple times a week and will update as time moves forward. All in all it is a solid Outback.
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Nikole Brock
It has been a while since we have been to outback, a bit out of the way is the only reason it has been a bit. Same decor as usual. Somewhat cowboy down under feel.

The hostess was great. She asked if we minded a half booth/half table because if we wanted a booth it would just be a second for them to clean one. We didn’t mind at all taking what she offered. Our server , Tristan, seemed great, they were very nice. Unfortunately, after the initial introduction, service declined rapidly. We placed our drink orders and an appetizer of the , well known, blooming onion. Our water took forever, but to be fair, they apologized because there were no clean glasses. Things happen, ok, no problem. The bread was delivered. And then the bloomin onion. I want to point out that we still have not received any water. I expected my mix drink to take a while, maybe.
I have never been so disappointed in a bloomin onion. Ever. It was so burnt and more batter than onion that it was only edible with the sauce, that was not quite like we have had it before. I ended up trying it with ranch and then ketchup. It was not ok.
Finally our waters and my drink arrived. The drink, lavender blueberry lemonade- AMAZING. Easily one of the best I have had when it comes to a mixed drink of lemonade. Our salads came out first. My boyfriend had the Caesar and I had a regular house. They were good. Then our entrees shortly after. I ordered the bloomin chicken and my boyfriend had the ribeye and grilled shrimp.
Besides them bringing him French fries instead of seasoned riced and then being asked to move the French fries to another plate to be taken away… the meal was cooked perfectly. The steak was an amazing medium rare and the chicken was full of flavor and very juicy. A bit skimpy on the fries but I’m a potato gal, so that’s on me. Unfortunately after enjoying our meal, we were not checked on again. We had 4 plates , from the bread and the salads and the straw paper etc. that sat at the end of the table. Our waters were not refilled. I ordered another drink through the table kiosk and it was never delivered. Finally after watching our server pass our table several times , I called them over and asked to cancel the drink I ordered. It had been over 15 minutes at this point. They appeared surprised and said “oh you ordered a drink?” Came back later and said the bar was super backed up. I honestly find this hard to believe since the restaurant had more staff per tables than typical places. So was it that my drink was not acknowledged by my server or the bar? We saw other tables with other servers that had food and drinks delivered to them before ours. Personally, I feel the server was blaming the bar. I saw the bar. There was not an apology. Honestly a “I’m sorry I missed that” I would have just been ok waiting for this long. There was just no accountability for the lack of service. We got our bill. The table check out kiosk froze so we had to wait, again. When I saw our server pass again, we let them know. All in all, the food was great, minus the staple, bloomin onion. The service was minimal. We have never been to a restaurant, let alone a well known chain, that never cleared our table or even asked to fill our waters. The establishment was not busy, our server had , perhaps, 4-5 tables. And being familiar with service in the food industry, this is embarrassing. After $83 ,not including the tip , I doubt we will be back any time soon, if at all. Which is unfortunate, because the majority of the food wars tasty. Just the experience and the price wasn’t enough to make up for the total cost.
I must add- the food runners and other people ( besides our server ) were sweet.
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Connor Denman
We arrived around 4:30, and got seated immediately by a very kind and helpful hostess. She told us all the deals that were going on and how to take the best advantage of them. Our server was quick and often nearby. The food wasn’t cooked perfectly the first time, but they immediately offered to recook the entire dish to our satisfaction, and even let us take the extras home as well. Every employee that walked by made sure that we didn’t need anything.
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Chris Daschbach
Great $14.99 3-course option. Got the baked potato soup, coconut shrimp with a baked potato and raspberry cheesecake for the road. James at the bar was great!
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Aidan Kirkland
I went out with my mom today for lunch to celebrate my birthday coming up. The hostess was so sweet, and our waiter was great. I got the new Sharky Temple, we each got a side salad, shared the Bloomin’ Onion, and I got the 6 oz sirloin with the grilled shrimp. It was all delicious and a great experience!
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Haley H
The food was a bit cold, the gallon of sweet tea wasn’t even filled to the full line (Picture even shows that I haven’t messed with the lid on top. It still has its tamperproof cap) and it was well done when I had ordered medium . I understand the food not being warm due to it being a to go order but would just like a full gallon next time. Other than that it was good the food was seasoned well and the mashed potatoes were perfect. Thanks!
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Cindy Morgan
The blooming shrimp was amazing! One of my dinner companions had the tequila flight and was so pleased with the selection that it was hard to choose a favorite. Even though we had plenty to eat, we couldn’t resist the desert choices and settled on two of them to try. They were both outstanding.
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Amy Bukowski
I cannot say enough good things about the team at this Newport News location. On February 7th, my husband had a medical episode while we were dining. As a healthcare worker, I know how intense these situations are, but the staff here was remarkably composed and kind.

Huge thanks to Kenny G (bartender), Vicki (waitress), and Ray (manager) for their professionalism and patience. Ray even went above and beyond with an unexpected and generous gesture during a scary moment. My husband is doing well, and we are so grateful for the care and compassion this team showed us. They are true pros!
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Santiel Creekmore
The service from Tristan was excellent! We brought our family from Holland here to experience American cuisine. It was a hit because of the service.
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