

Boisterous Australian-themed chain serving steaks, seafood & other hearty steakhouse fare.
Hours
| Monday | 11 AM–10 PM |
| Tuesday | 11 AM–10 PM |
| Wednesday | 11 AM–10 PM |
| Thursday | 11 AM–10 PM |
| Friday | 11 AM–11 PM |
| Saturday | 11 AM–11 PM |
| Sunday | 11 AM–9 PM |
Address and Contact Information
Address: 12258 Jefferson Ave, Newport News, VA 23602
Phone: (757) 249-3637
Menu Photos
Order and Reservations
Order: Order online
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Reviews
The hostess was great. She asked if we minded a half booth/half table because if we wanted a booth it would just be a second for them to clean one. We didn’t mind at all taking what she offered. Our server , Tristan, seemed great, they were very nice. Unfortunately, after the initial introduction, service declined rapidly. We placed our drink orders and an appetizer of the , well known, blooming onion. Our water took forever, but to be fair, they apologized because there were no clean glasses. Things happen, ok, no problem. The bread was delivered. And then the bloomin onion. I want to point out that we still have not received any water. I expected my mix drink to take a while, maybe.
I have never been so disappointed in a bloomin onion. Ever. It was so burnt and more batter than onion that it was only edible with the sauce, that was not quite like we have had it before. I ended up trying it with ranch and then ketchup. It was not ok.
Finally our waters and my drink arrived. The drink, lavender blueberry lemonade- AMAZING. Easily one of the best I have had when it comes to a mixed drink of lemonade. Our salads came out first. My boyfriend had the Caesar and I had a regular house. They were good. Then our entrees shortly after. I ordered the bloomin chicken and my boyfriend had the ribeye and grilled shrimp.
Besides them bringing him French fries instead of seasoned riced and then being asked to move the French fries to another plate to be taken away… the meal was cooked perfectly. The steak was an amazing medium rare and the chicken was full of flavor and very juicy. A bit skimpy on the fries but I’m a potato gal, so that’s on me. Unfortunately after enjoying our meal, we were not checked on again. We had 4 plates , from the bread and the salads and the straw paper etc. that sat at the end of the table. Our waters were not refilled. I ordered another drink through the table kiosk and it was never delivered. Finally after watching our server pass our table several times , I called them over and asked to cancel the drink I ordered. It had been over 15 minutes at this point. They appeared surprised and said “oh you ordered a drink?” Came back later and said the bar was super backed up. I honestly find this hard to believe since the restaurant had more staff per tables than typical places. So was it that my drink was not acknowledged by my server or the bar? We saw other tables with other servers that had food and drinks delivered to them before ours. Personally, I feel the server was blaming the bar. I saw the bar. There was not an apology. Honestly a “I’m sorry I missed that” I would have just been ok waiting for this long. There was just no accountability for the lack of service. We got our bill. The table check out kiosk froze so we had to wait, again. When I saw our server pass again, we let them know. All in all, the food was great, minus the staple, bloomin onion. The service was minimal. We have never been to a restaurant, let alone a well known chain, that never cleared our table or even asked to fill our waters. The establishment was not busy, our server had , perhaps, 4-5 tables. And being familiar with service in the food industry, this is embarrassing. After $83 ,not including the tip , I doubt we will be back any time soon, if at all. Which is unfortunate, because the majority of the food wars tasty. Just the experience and the price wasn’t enough to make up for the total cost.
I must add- the food runners and other people ( besides our server ) were sweet.
Huge thanks to Kenny G (bartender), Vicki (waitress), and Ray (manager) for their professionalism and patience. Ray even went above and beyond with an unexpected and generous gesture during a scary moment. My husband is doing well, and we are so grateful for the care and compassion this team showed us. They are true pros!