Jesus Castillo
This is beyond inexcusable! Got severed RAW CHICKEN! I ordered one mini katsu for my child and one katsu plate and both had PINK with BLOOD and really GLOSSY. The manger told me they have been having problems with this katsu chicken that comes already breaded, and in my head I’m like then stop serving the food. Another thing the bothered me was that I asked him “so why don’t you guys check the chicken before serving it raw”? His answer ” We can’t check the chicken”. Might as well cook and serve me the plate with a blindfold on. Will never be coming back to Ono Hawaiian BBQ. Hopefully we don’t get sick because we took a couple bites.
… moreJasmine Orozco
RAW CHICKEN!!! I came here and ordered 2 Chicken Katsu plates and in BOTH of them I found PINK and glossy chicken! Spit out my food immediately and got grossed out. Will not be coming back here
… moreAngelica Tapia
I work in the restaurant industry and I love this places but when I walked in and observed Marlene going from cleaning her noise to taking my order to bagging orders without washing her hands grossed … the only reason why I did not cancel my order was because she did not touch my food… Food safety is the most important thing in a restaurant and team his not following it!!!
… moreJeffrey Rodriguez
(3/18/23) I love coming here, I allows place my order through the app and the food is always ready before the pick up time. The chicken is hot, the rice is moist, the macaroni has the right amount of mayonnaise, and the cabbage is steamed properly so it’s always crunchy.
Please let the cooks know they’re doing an amazing job!!!
… moreTresha Lane
Good food and great portion size on the meats, but not the sides. I always buy extra of the sides, but they’re kinda pricey. Workers are polite, and my orders have always been correct.
… moreFredy Guaidia
We love Ono because it’s easy to grab lunch for our staff as we are neighbors. Food is always great and we probably get takeout 2 to 3 times a week from you guys and we spend about a $100 each time. Service has been good not great, but this time the young lady helping us went a little over board. Now, our order was for 6 people and we asked for hot sauce she gave us a handful and we did asked for a bit more and she handed some more. When we asked for a little bag for our teriyaki sauce she make an, “ummmmmm” sound as if we had inconvenienced her in some way. I know sauces are complementary, but we did order about $100 worth of food. I hope this is not something that is permitted to happen because we want to continue to get food from you guys.
… moreMartin Wobo
Food was good definitely reminded me of Hawaii food I recommend
… moreHenry
Not friendly, not attentive and restaurants had mosquitos everywhere.
… moreJose Urena
Very fulfilling. Mixed seafood was ordered and it was great food!!! Worth your time to satisfy your appetite.
… moreJersey P.
Great food good portion place looks run down. Which makes you think differently about the quality of the food
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