Ono Hawaiian BBQ

  3.9 – 482 reviews   • Hawaiian restaurant

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Plate lunches served with rice & macaroni salad are the mainstays of this Hawaiian-inspired chain.

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Ono Hawaiian BBQ 85308

Hours

Friday11 AM–9:30 PM
Saturday11 AM–9:30 PM
Sunday11 AM–9 PM
Monday11 AM–9 PM
Tuesday11 AM–9 PM
Wednesday11 AM–9 PM
Thursday11 AM–9 PM

Address and Contact Information

Address: 5830 W Bell Rd Ste 100, Glendale, AZ 85308

Phone: (602) 698-1625

Website: https://onohawaiianbbq.com/

Menu Photos

Order and Reservations

Order: Order online

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Reviews

Brent Davis
TLDR: The food is isn’t bad, and if you are in the area, try it out. But if you have time, there are better Hawaiian BBQ places a couple miles west.

We now have 3 Hawaiian BBQ places in the Arrowhead area. We first visited Ono at the height of COVID and thought it was good with generous portions (as we ate our food in the car). We decided to return recently to try it again. They have a drive through as well as a clean, modern dining area, and an east side patio. We found the dining room to be LOUD from either the air handler or the soda machine, and the kitchen, and the music. They have tropical drinks as well as a soda machine with Coke products. You can serve yourself katsu and teriyaki sauce. Their menu has typical Hawaiian BBQ fare. We ordered at the counter and sat in the dining area. We were the only people in the dining room, but when our food was ready, the young lady at the counter looked us in the eye and called our name rather than bringing us our food. Sometimes it is the small things that make a place… We moved to the patio so we could converse without yelling over the noise.

I ordered the Chicken Combo (katsu and BBQ chicken) and my wife got the Island Fire chicken plate. I thought the katsu was good. Nicely crisp on the outside and it definitely tasted better with the katsu sauce. The BBQ chicken was good, but it was also obvious that it was dark meat and there was a lot of fat on my serving. We don’t mind dark meat, but usually the fat is trimmed or cooked off.

My wife didn’t enjoy her Island Fire Chicken. She thought that the spicy sauce tasted mostly of the pepper seasoning and didn’t have good flavor.

The one thing that really separated Ono from the other places in the area was the “vegetables” on the plate. Their menu pictures show Broccoli and cabbage. What we got was cabbage. Lots of cabbage. In fact, half of what we had on our plate was cabbage, including the rice and macaroni salad. As for the macaroni, it had little flavor other than mayo. I know that Hawaiian pasta salad is mostly mayo, but it usually has a little more flavor than what we got.

Their price is inline with the other choices in the area, but for what we got, I’d rather drive the extra two miles and get better food.
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Danny
I was excited to try their Hawaiian food so I picked this spot The food was tasty! , and the staff were friendly and attentive. However, my enthusiasm was dampened by the staggering amount of plastic used.

Title: Good food, disappointing plastic footprint

I recently visited this Hawaiian restaurant and was excited to try their local flavors. The food was delicious, and the staff were friendly and attentive. However, my enthusiasm was dampened by the staggering amount of plastic used.
Every single item, whether dine-in or takeout, came in non-biodegradable containers and plastic cutlery. Yes, your plastic boxes are the stuffed into plastics bags for you to literally turn and sit and eat them. Why all that packaging to eat in the store?? . As someone who cares about the environment, this was a major letdown.

As you obviously know Hawaiis commitment to sustainability and preserving its natural beauty is powerful on the island. The islands’ efforts to reduce plastic waste and protect marine life are admirable, making this restaurant’s excessive plastic use even more disappointing.

If you’re looking for a tasty meal, this spot might fit the bill and I won’t mark it down for this but Just be prepared for the environmental trade-off. Hopefully, you rethink some easy packaging choices soon and follow that commitment to the environment. .
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Anne A
If I could rate this 10 Stars I would! Food was absolutely delicious and the employees were amazing as well, Cam took the time to help me navigate the menu and what would work for my carnivore diet! That is such a rare occurrence to have someone really take the time to help and explain! This was hands down the best dining experience I have had in years, from the service aspect and the quality of the food!
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Duane Perez
Drive thru wait was at least 15-20 minutes. Food was good, except the white rice. Make your own or substitute with Mac salad instead.
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Laura Young
Our first time at an Ono. The rice was perfect and the sauces were super flavorful. I got the Chicken Katsu and Teriyaki. My husband got the Hawaiian BBQ and Island Fire.

Only complaint is that the restaurant was sweltering hot, the chicken was only half cut up (full pieces underneath had to be cut with plastic knives), and there were flies all over pestering us while we ate.

Otherwise, the food was prepared well, portions were generous, and staff was quick and friendly. Would give it another try when the AC gets fixed.
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Jennifer Gallegos
Got the fish and chicken combo plate as depicted! What a treat! Went through the drive through so I cant speak for the restaurant but Definitely would try again. Customer service was pleasant. She asked me for sauce, I said something she would try, she gave me a couple options. Definitely made the meal more fun. Loved the steamed cabbage as an added bonus!
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Ess Cee
I love Ono Hawaiian BBQ, especially their mac salad, but this visit was unnecessarily frustrating.

My husband’s credit cards would not work in-store, and he was told the only options were to pay cash or order online. When we both separately tried ordering online, it didn’t allow the same customization options that are available in person, nor would it take credit cards. I wanted a specific number of scoops of mac salad – not a small, medium, or large, since the price differences are significant.

Because of this, my husband had to leave, come pick me up from another store, and drive all the way back so I could pay with cash just to order. It turned into a much bigger hassle than it should have been.

If I lived nearby, I probably would have left. But since I live in Texas and really wanted mac salad for the road, we pushed through.

The food itself was still good, but the payment and ordering limitations made the experience far more frustrating than necessary.
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JESSE JAMES CRISCIONE
Just tried this new location. Great looking interior. Lots of parking and well lit. There menu is a little smaller, so you will have to get up closer to read it. Medium priced. Tons of food and taste great. Drive thru available. Kid friendly and Great customer service. Highly recommended.
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Mallory Wycoff
We recently catered Ono for an event with 200 people. Not only was the food delicious and ready on time, but Christina was fantastic when arranging/ordering. Our guests loved the food, and we would definitely recommend Ono!
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Shannon Boone
It really sucks that this place turns off online ordering. I loathe pulling up and waiting 45 minutes in drive thru for my order when I could of waited at home. So dumb. Fix that problem please. It would help everyone out!!!
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