Down-to-earth eatery serving traditional Italian provisions, including pasta & pizza.
Address and Contact Information
Address: 109 E Roosevelt Rd, Lombard, IL 60148
Phone: (630) 629-0202
Website: http://www.oldtownpizzaco.com/
Order and Reservations
Order: Order online
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Old Town Pizza Co. – The best pizza in town
FRESH, FAST & DELICIOUS! Lombard / Schaumburg / Elgin / McHenry / Naperville.
Old Town Pizza – Lombard, IL – 109 E Roosevelt Rd – Hours, Menu …
View the menu, hours, address, and photos for Old Town Pizza in Lombard, IL. Order online for delivery or pickup on Slicelife.com.
Old Town Pizza – 109 E Roosevelt Rd, Lombard, IL 60148 – Slice
Order online at one of the best restaurants in Lombard, IL! Old Town Pizza is a neighborhood favorite. Quick delivery and exclusive offers – satisfy your …
Reviews
Nicole Richardson
This happened about a month ago, and I meant to leave a review sooner.
I stopped in and ordered three slices — one for myself and one for each of my coworkers. The slices are usually displayed up front, but that day they were in the back. The employee (possibly the owner) who assisted me went to the back and returned with three boxes that were different from the usual slice boxes and noticeably flimsy. He placed them in a bag, and although they were leaning, I didn’t think much of it at the time.
After a five-minute drive back to work, we opened the boxes and found all of the cheese and toppings stuck to the lids. The slices were completely ruined.
When I called to explain what happened, the same guy who packaged the slices answered the phone. Instead of listening, he immediately accused me of smashing the boxes. That was simply not the case. The boxes were flimsy to begin with, and the packaging clearly failed. I paid $19 and was initially offered only a $10 store credit. After I declined, he reluctantly offered the full $19 — but only as store credit.
The tone of the conversation felt dismissive and unnecessarily accusatory, which made an already frustrating situation worse.
It’s frustrating enough to pay for food you can’t eat. It’s worse to be blamed for it. Mistakes happen, but professionalism and accountability matter. The way this was handled left a much worse impression than the packaging ever could.
… moreI stopped in and ordered three slices — one for myself and one for each of my coworkers. The slices are usually displayed up front, but that day they were in the back. The employee (possibly the owner) who assisted me went to the back and returned with three boxes that were different from the usual slice boxes and noticeably flimsy. He placed them in a bag, and although they were leaning, I didn’t think much of it at the time.
After a five-minute drive back to work, we opened the boxes and found all of the cheese and toppings stuck to the lids. The slices were completely ruined.
When I called to explain what happened, the same guy who packaged the slices answered the phone. Instead of listening, he immediately accused me of smashing the boxes. That was simply not the case. The boxes were flimsy to begin with, and the packaging clearly failed. I paid $19 and was initially offered only a $10 store credit. After I declined, he reluctantly offered the full $19 — but only as store credit.
The tone of the conversation felt dismissive and unnecessarily accusatory, which made an already frustrating situation worse.
It’s frustrating enough to pay for food you can’t eat. It’s worse to be blamed for it. Mistakes happen, but professionalism and accountability matter. The way this was handled left a much worse impression than the packaging ever could.
Eric Falcon
The place looks amazing, the vibes were fitting. I stopped in because I was in the area and never stopped by. I come in and Don handed me a free slice because they were about to close. As a first time customer, this told me all I needed to know about this place. They deserve your attention.
… moreKen
Old Town is one of our favorites in the area, we placed a large order on Friday 3/27 for a party on the OT app and the order never was processed or delivered. I would appreciate an explanation on how this could have happened.
Thank You
… moreThank You
Sami Uddin
Ordered pickup from the Old Town Pizza yesterday for dinner!
Customer service was friendly and the food was ready for pickup in 35 minutes.
Standard pizza shop ambiance with low lights.
I ordered a large thin crust cheese pizza half cheese and half jalapeños along with an order of breadsticks that came with marinara sauce.
The pizza and the breadsticks were decent
… moreCustomer service was friendly and the food was ready for pickup in 35 minutes.
Standard pizza shop ambiance with low lights.
I ordered a large thin crust cheese pizza half cheese and half jalapeños along with an order of breadsticks that came with marinara sauce.
The pizza and the breadsticks were decent
David Zielinski
I had recently just ordered an “Italian stuffed” pizza. Which according to their website is considered a sicilian pizza. When I called to order and said that I would like the Sicilian stuffed pizza. The woman over the phone said that it’s called Italian stuffed pizza. I looked on the website and they don’t have anything called Italian stuffed pizza. I picked up my order and brought it home. When I opened it there was nothing stuffed about it. It had about an inch worth of dough and some sort of plasticky looking substance in between the two layers of dough that I’m assuming was cheese. There was no cheese looking about it. I was kind of disappointed because we really didn’t want deep dish but yet we wanted some sort of stuffed pizza.
… moreArn G
This used to be a good pizza place. I’m not sure what happened but I feel management changed. The pizza hardly has toppings. And they constantly get the order wrong. The boneless chicken is now smaller and the quality has gone down. The search for a new pizza place begins.
… moreJenny Neiser
From out of town and ended to try a mom and pop “Chicago style”. Old Town was recommended by our hotel. Called and was told there is dine in available. There are literally 3 two person tables about the size if a dinner plate.
Staff was very friendly and willing to help with ingredients for a gluten free kiddo. We ordered a small Chicago style, small Sicilian style, gluten free pizza, Greek salad snd bread sticks. The price I was charged was NOT the price on the menu! Menu price says $13.75 plus $2.00 a topping. I paid $15.75 plus $2.50 upcharge for Chicago and Sicilian plus $2.50 a topping. I could have overlooked the pricing had it been amazing pizza.
The 12 inch gluten free ended up being about 8 inches. The owner noticed and gave us a credit. The salad was about 1/2 the box for $12! The pizzas weren’t bad they just weren’t great! There was so much dough that was bland and dry. Yes I’ve had Chicago before so I know there is a lot of dough. The sauce s also not very flavorful. Wish I would have read reviews before ordering. Then maybe we’d have gotten the thin crust.
… moreStaff was very friendly and willing to help with ingredients for a gluten free kiddo. We ordered a small Chicago style, small Sicilian style, gluten free pizza, Greek salad snd bread sticks. The price I was charged was NOT the price on the menu! Menu price says $13.75 plus $2.00 a topping. I paid $15.75 plus $2.50 upcharge for Chicago and Sicilian plus $2.50 a topping. I could have overlooked the pricing had it been amazing pizza.
The 12 inch gluten free ended up being about 8 inches. The owner noticed and gave us a credit. The salad was about 1/2 the box for $12! The pizzas weren’t bad they just weren’t great! There was so much dough that was bland and dry. Yes I’ve had Chicago before so I know there is a lot of dough. The sauce s also not very flavorful. Wish I would have read reviews before ordering. Then maybe we’d have gotten the thin crust.
Gianna Spencer
At first I was dissatisfied with all the loop holes I had to go through just to get delivery…(meaning the delivery fee)…BUT I UNDERSTOOD WHY IT WAS ALMOST $50 FOR THE FOOD ONCE I SAW EVERYTHING!! The wings were the size of the palm of my hand. I could only finish 6 & I’m a avid wing eater!! The meal was enough for two and lasted me until the next day. Loved it
… moreJonathan Valentin
Great thin crust pizza and burgers are excellent.
Been ordering their pizza for years, my goto is the thin crust sausage pizza with basil. Cheese is thick not a lot of sauce so keep that in mind but for me it is perfect.
The hidden gem of this place is there burgers though! Grilled perfectly.
… moreBeen ordering their pizza for years, my goto is the thin crust sausage pizza with basil. Cheese is thick not a lot of sauce so keep that in mind but for me it is perfect.
The hidden gem of this place is there burgers though! Grilled perfectly.
sandra colwell
Ordered to go and it was packed well and kept warm. Deep dish ration is off, there’s Too much bread. Not very flavorful either.
… more