

Family-owned shop serving homemade baked goods, from cookies to custom cakes, plus light fare.
Address and Contact Information
Address: 8012 N Milwaukee Ave, Niles, IL 60714
Phone: (847) 318-6400
Website: https://www.oakmillbakery.com/
Menu Photos
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Reviews
Basia was incredibly lovely and professional. She even reached out after the wedding to offer her congratulations. I highly recommend working with Oak Mill Bakery for weddings and events!
The staff are sweet and take their time explaining the difference desserts and their fillings.
I really loved the long rolls with the cheese and fruit filling, it’s on the top shelf! (Not sure what they’re called)
Only one small thing they should try to change is staff seriousness. Smile for god sake. But as bakery it is amazing.
I called ahead to confirm that a cake serving 16–20 people was in stock. I was clearly told it was available and that I could come in and pay in person. After driving 30 minutes to the store, I was informed that the cake was not available. To make matters worse, the customers ahead of me were also told that the cake they had placed on hold had been sold. This shows a serious lack of organization and accountability.
Initially, the employee who took my call claimed she did not remember the conversation, despite the fact that she had placed me on hold earlier. She was dismissive and unapologetic throughout the interaction and even laughed at one point, which felt incredibly disrespectful given the situation. She later admitted that she was in fact the person I had spoken to, yet she had not explained the full situation to her manager when discussing it over the phone. The lack of honesty and transparency only made the situation worse.
When I explained that my event was the same day and asked if any accommodation could be made, I was simply told to order for another day. There was no attempt to offer a solution, no meaningful apology, and no effort to take responsibility.
The overall lack of professionalism, accountability, and basic customer service was extremely disappointing. I am still waiting to hear back from the manager, but regardless of the outcome, this experience has ensured that I will not be returning.
They had dozens of various fillings that
I never heard of.
The classic plum marmalade didn’t taste good at all. If you want good donuts, look elsewhere.
The atmosphere is bright, clean, and inviting, with a tempting aroma that hits you the moment you walk in. Staff members are friendly and patient, even when helping with custom orders or busy weekend crowds. Prices are fair for the quality you get, and it’s easy to see why Oak Mill has built such a loyal following. While it can get busy at times, the experience is always worth it—a charming bakery that delivers delicious treats and warm service, earning a solid four stars.