New China Pacific

  3.8 – 424 reviews   • Chinese restaurant

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✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery New China Pacific 01588

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New China Pacific – Chinese Restaurant | Online Order | Whitinsville …

Your premier destination for exquisite Chinese cuisine. Located in Whitinsville, MA, our menu features a blend of traditional favorites and innovative dishes.

New China Pacific – Chinese Restaurant | Online Order | Whitinsville

Contact Us ; Mon – Tue. 11:30 AM – 9:00 PM ; Wed. Closed ; Fri – Sat. 11:30 AM – 10:30 PM ; Mon. 12:00 PM – 9:00 PM.

New China Pacific Restaurant and Lounge | Whitinsville MA

New China Pacific Restaurant and Lounge, Whitinsville. 1134 likes · 2004 were here. http://www.newchinapacificsushi.com/menu.html.

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Reviews

Fernanda Gonzalez
I like the food. Is always fresh and hot. Second time I ordered a to go. Idk about the atmosphere and service but looks like ok. For me the food taste great as some Chinese restaurants in downtown Boston.
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Malpat
Ordered $80 worth of takeout and the lady said it usually takes 10 minutes. I thought she was joking but it actually took like 13. I don’t know how they’re so fast. What’s pretty odd is they don’t have different sizes for any dishes. Eggroll and spring roll comes with 2 per order.

Eggroll – It tasted ok but odd. Mostly cabbage and ground meat. Soft and not crunchy at all. I don’t usually like eggrolls to begin with though I like spring rolls.

Spring roll – Very big. It tastes decent but is a bit oily inside and is about 95% cabbage and 5% carrot. Absolutely nothing else in it.

Boneless ribs – Good flavor but very dry and not charred.

Crab rangoons – Nice wontons but it’s literally plain cream cheese inside. No crab/krab whatsoever. Very disappointing.

Hawaiian fried rice – It tastes pretty good. Good amounts of various meats (chicken, ham, shrimp). Very little egg and onion.

Marco polo – It tastes very good. Tender ground pork. Not much of actual sauce though. Massive downside is it’s about 1.5 servings of lobster sauce with 4 servings of plain noodles. On the menu it says it’s on pork lo mein but it definitely wasn’t. $19, extremely expensive for plain noodles.

Duck sauce – Delicious, I want to drink it.

Hot mustard – Watery but doesn’t taste bad even with the hint of nail polish remover smell but in taste form. If you’re looking for an alternative to fire for your tongue this is it.

I probably wouldn’t go back for a long time seeing there is much better places for Chinese food but this place wasn’t nearly as bad as some I’ve been to.
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Nick Patella
The food was great, probably one of the better Chinese restaurants. Everything tasted fresh and was well-prepared. I loved the egg rolls and pork fried rice. The vegetarian dishes were also properly vegetarian and did not taste of meat or oyster sauce. The tofu tasted fresh like it was fried in-house.

However, here is our New Years experience:

My family placed two scheduled online orders for New Years Eve. The kitchen was swamped, and orders were not prepared in the order of pickup time (for example, people who ordered later sometimes got their food before people who ordered earlier). Our order was placed around 2 PM and scheduled for 6 PM, but it took until 7:44 PM to get all of our food. I was not able to obtain an estimated wait time and there is no system to notify when an order is ready, so I waited in the restaurant along with 6-10 or so other people at any one time. The staff clearly felt bad and the situation seemed helpless. I was glad to eventually get our food after the manager came out to expedite our orders.

I don’t blame the kitchen entirely. I think the issue is at a technology/managerial level. The computer system took way more orders than the kitchen had capacity for. If there is not capacity to make food by a scheduled time, the time should not be selectable by the customer. There was no system to provide appropriate estimates to customers, so people did not know how long to wait. Additionally, the kitchen was not receiving or processing orders in order of scheduled time. People who call in or walk in should not get their orders before people who scheduled orders that were overdue. I would describe the system as disorganized, and I think it needs improvement.

For example, you could measure the throughput of the kitchen to compute accurate order estimates. If the kitchen can produce X orders per hour, it would probably be a good idea to schedule X or fewer orders per hour. Phone and walk-in orders should also be scheduled in the same system as the online orders out of fairness to customers. Then, you’d somehow want to integrate that with the Door Dash orders too. This way you don’t have more orders in the system than the kitchen has capacity for, and people are given reasonable estimates.

I’m giving 4 stars because I think the food was good and tasted fresh, and out of consideration that New Years is likely their busiest day of the year. Still, if the system would be improved, it would be less stress on the customers and employees.
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Corey Brady
Visited here, July 2025. The fruit flies were delicious. There were so many of them that the server gave us these tennis racket shaped bug killers. It made for a great ambience.
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Neal Makowski
I had seen some less than stellar reviews, but they were all a few years old. I just moved back to the area after being gone more than a decade and I was pleasantly surprised how much it reminded me of when I used to dine here in the past. The food was good, well cooked, and I will be going back. If you are looking for local American Chinese the new China Pacific will hit the spot.
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Christopher A Thibeault
I really wanted to like this place but after about four times of ordering and getting subpar cooked food (avoid the chicken fingers at all costs), I just won’t order anymore- especially with the prices they charge.
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Nick Woodward
Food was great and fresh all food was hot and ready for pick up within 15 minutes.
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Sam Poland
Just ordered $80 worth of food from there including orange chicken and this is definitely not orange chicken. It’s teriyaki chicken tried calling them about it and well speaking to me the woman said hold on an answered another phone that was ringing and never came back if they want to rectify this they can call me. If not, I’m leaving this here and never ordering again
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Ross Melgar-Petrain
Edit: They no longer do dinner combo plates. Very unhappy. No reason to come back here. Dropping review from 4 stars to 2 because of this change.

One of the few places left that stuff does dinner combo plates every day if the week. Love that. It’s the main reason we keep going back.
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James Silver (Caeruleus_CCXVI)
Very okay chinese food. Better then some in the area. Bit pricy for the quality of food.
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