New China – Kirby

  3.2 – 152 reviews   • Chinese restaurant

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✔️Breakfast ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery New China - Kirby 38119

Address and Contact Information

Address: 2857 Kirby Rd #113, Memphis, TN 38119

Phone: (901) 755-6867

Website: https://kirby.bobog.com/

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Order and Reservations

Order: Order online

kirby.bobog.com

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Reviews

SLFS
I came In an ordered to eat in. They brought it to go! I’m I ordered it for here. They did not apologize it was jest like here is your fork. I ordered the Orange Chicken and the Crab Meat Rangoon. The Orange Chicken was okay A little hard to enjoy because of the orange peels. The Crab Meat Rangoon was like a corn starch. No meat no cheese just a runny gooey something. I let the know nicely this is not Crab Meat Rangoon. The guy behind the counter said it’s imitation. I said you still should be able to see it. So I did a video. You be the judge.
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MK Jones
**New China on Kirby, Memphis, TN –
If you’re considering dining at New China on Kirby in Memphis, let me save you the trouble: I *highly* recommend you look elsewhere.

Today marked my first—and will be my last—visit to this establishment, and it was nothing short of a disaster. I ordered a Seafood Boil “Combo C” (shrimp, crab legs, sausage, potatoes, corn), with a side of eggs and broccoli, along with 8-piece buffalo chicken wings. The fact that I’ve already decided not to return speaks volumes.

First off, I picked up my order, and the smell of the food was promising—until I opened the bag at home. The first thing that caught my eye was the crab legs. They were covered with small black dots. Now, I’m no stranger to seafood, but I had never seen this before, and it made me pause. A quick internet search reassured me it was harmless, but it wasn’t exactly a reassuring sight.

Upon further inspection, things only got worse. I dove into the seafood first, eager to try the sauce I’d been recommended. I had asked for the “house special,” a combination of all their sauces with hot seasoning. What I got was essentially a watery red soup with no flavor depth. The crab legs were bland, and the sauce… even blander. The potatoes? Just as uninspiring—no seasoning, no effort, just plain, flavorless potatoes floating in a lackluster broth.

At this point, I was beyond disappointed. I barely touched the seafood and moved on to the wings, hoping they would redeem the meal. I opened the box only to find that the buffalo wings weren’t even remotely coated in sauce. Some pieces had a thin layer on the front, while others were completely dry. How does a place serve buffalo wings with *no* sauce coverage? I can’t even call it “buffalo-flavored” because it wasn’t even enough to call a proper sauce job.

Frustrated, I called the restaurant to voice my concerns. The customer service only added to the disappointment. The young man on the phone was unhelpful and dismissive, offering no apology for the poor quality of the food. When I mentioned the wings and seafood weren’t up to par, he bluntly told me they don’t issue refunds. As for the wings, he stated “that’s just how they make them”. Really? That’s the excuse? And when I asked for a resolution, all he suggested was “adding more seasoning” to the already disappointing seafood bag. No offer to make things right or even to cook a new batch of food.

Long story short: this was a complete waste of time and money. The food was bland and lacked any sense of effort or flavor, and the service was dismissive and uninterested in customer satisfaction. I would *not* recommend New China to anyone—don’t waste your money here, and don’t waste your time hoping for a better experience.

This was my first and last visit. You won’t see me back, and I certainly won’t be recommending this place to anyone, not even my dog. Avoid it at all costs.
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ALEXIS
One of my favorite lunch spots. I order the wing twice a week sometimes. Hands down the best fried wings in this part of town. Plus the customer service is amazing.
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Skylar Bursi
both of my entrees were drowning in watery sauce and undercooked. the general tso’s chicken was pink in some areas. the crab rangoon was soggy and tasted old.
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LaLa M-Jackson
After asking the cashier a couple of questions about the food I was about to order she act like I was bothering her by asking questions. This made me feel like I didn’t want to even order anymore but I did anyway even with her rude spirit. The mussels I ordered was dry and the bag that it came in was melted & burnt smell came from bag. Disappointing ☹️
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nosaj selrauq
Mahilig ako sa Chinese food. That’s I love Chinese food in tagolog. And I do, this is my favorite place. The size of the settings are huge and of course it’s always made fresh to order.
With plenty of meat and veggies, some of which you can only get at a Chinese restaurant. I got the Hunan Family. The wait time is minimal too but I don’t mind waiting for this!
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Ann Tivers
Love seafood from New China. But this time they forgot my broccoli, gave a half potato, and supplied only eighteen shrimp, instead of the customary twenty-six.
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Zeori Harper
Had a piece of metal in my food and it chipped my tooth. They offer me a replacement meal and when I tried to add on something($5 or less) they told me I had to pay difference!
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Vernell Stepter, III
I visited this restaurant because I have had a great experience there in the past. I went to the restaurant recently on Saturday, June 21, 2025.and ordered usual: Beaf Broccoli with Rice and one Shrimp Egg Roll.
I received my order, took it home, and found a horribly prepared order. The beef was shriveled, and the rice was dry, as if it all was warmed in the microwave. The eggroll was tearing at the middle and over cooked. This was out of character for this restaurant and might have been an isolated incident. However, I will think twice before going there again.
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Lilly lee
I was shocked to read some of the reviews stating they got food poisoning! I have been eating here for three years now. I always get the same thing and share between me and my daughter we’re both mainly vegetarians but once in awhile I eat some seafood and so does she on occasion…And the food here has always been very tasty. I always get the veggie fried rice with extra veggies. I get a container of the sesame Chicken I love the taste of it and I put it over the rice so I get the taste of the sesame chicken without getting the meat. And then I love their crab Rangoon.
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