New China House

I had a wonderful dining experience at New China House. The food was fresh, flavorful, and beautifully presented. What really stood out, though, was the outstanding service we received from our server, Jordan.

I had unknowingly ordered a spicy dish, and Jordan made sure it was corrected so I could fully enjoy my meal. That level of attentiveness and care truly made a difference in our experience. Jordan went above and beyond to ensure everything was perfect, and it did not go unnoticed.

Thank you, Jordan, for your professionalism and excellent customer service—you turned a great meal into an exceptional one. We’ll definitely be returning!

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Sammy Collins

We ate at the buffet, the severs and staff was nice. The food was another story. I know the outside temperatures have dropped but I guess the didn’t get the memo to turn the heat up on the food. The fried dumplings was stale and cold. The orange chicken said spicy… my husband could eat it and he has a spice tolerance of a 2 yr old. The rice was either old or not made correctly because it was dry and crispy. I wish that was the case for the egg rolls, they was soggy and cold. I also had hopes for the seafood but once I got there and was about to choose those options I decided not to because the one small piece of crab I had placed on my plate smelled like the whole underside of a humpback whale. I normally give places like this benefit of the doubt because I never know how the staff is that day or what previous accrued before I get there but if 90% of the food was cold or stale, the food smelled spoiled and not only the food but the physical appearance and seats need to be updated than I know it’s not just that day. And yes if you have back or hip issues don’t expect to eat in comfortable seat. I also realize they don’t believe in dusting before or after opening/closing because there’s probably a inch of dust on their fans and decorations. So long story short, food terrible, atmosphere horrible, and lastly staff was okay I guess. One good thing there was the egg drop soup.

Ps: for two people it was US$35 which was kinda tragic for this experience.

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Tracy Wymer

I ordered the buffet. I like the egg rolls, shrimp, fish and egg drop soup. Everything looked fresh and hot. The food was good. I also like the variety of chicken you can get. It had quite a few customers during my visit. The price is very good for buffet. I was waited on promptly. The staff brought my drinks right away even though they were busy.

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TamiLynn OQuinn

“Disappointing experience at The China House in Marion, VA. Ordered the General Tso’s spicy chicken, which was mostly hard breading and not enough chicken. The shrimp fried rice was dry. Today, I tried the sweet and sour chicken, which was basically a fried dough ball with minimal chicken. The rice was dry again. My mom’s beef and broccoli had raw veggies. Maybe they’ll improve but I doubt it. For now, not impressed and won’t be going

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G Wheels

We got our food to go. Even by the time we got home the egg rolls were still crispy. General chicken extra spice was amazing. Vegetable lo mein and egg drop soup had great flavor too. Definitely will be back

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Chris Williams

Food was not very good. One of the pot stickers I got was cold in the middle, the egg rolls weren’t crunchy in the least bit, and the crab Rangoon was soggy. The steamed rice was very dry and there was no water to put the spoon in. The buffet is pretty small with limited options. Customer service was almost non existent. The furniture is literally falling apart and the dining room was a mess. Not sure that I could recommend this to anyone.

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x x x REP x x x

The food here is AMAZING!!!! Tony and Jordyn are the new owners of this place and work so hard to please their customers! The buffet is constantly stocked with fresh food and they really take their time to see how you’re doing and ask how your day is all while keeping your drinks topped off. If you want a good atmosphere with great food and excellent service and LOVE Chinese food then this is the place for you!!!

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M F

The food is so good now with the new management! We’ve had it twice in the last week, and both times the food has been hot and fresh. It’s also very fast! My food was delivered in about 20 minutes.

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Bill Mapp

I’m usually very sorry when I have to leave a bad review, but in this case I will make an exception. 5 p.m. Monday. Most of the items on the buffet amounted to a bunch of crumbs. I was there for 45 minutes, and very little was replaced. Below-average buffet food. If this restaurant cared about its reputation, the manager would never let that happen. Who knows, maybe the boss was away. This was my second time here, both first and last.

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YouTube Junkie

I’m not sure why folks expect gourmet food from a Chinese buffet in a strip mall in a town with less than 6,000 people but ok I guess. I’m pleased with this place and for the price!

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