Basic, shopping-center eatery offering a lengthy menu of familiar Chinese dishes.
Address and Contact Information
Address: 4205 Tom Davis Dr, Annandale, VA 22003
Phone: (703) 941-2663
Website: http://www.newchinacarryout.com/
Menu Photos
Order and Reservations
Order: Order online
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Chinese restaurant in Annandale VA: New China
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Reviews
We picked up around 3 PM. My boyfriend went inside, gave my name exactly as it appears on the receipt, and confirmed the order. The woman told him “they’re still making it,” then had him pay at the counter. He remembers seeing a total around $30, and my receipt (with tip) also shows about $30.
Later that evening around 6–7 PM, I got an angry phone call from a woman at the restaurant insisting I “never picked up” my order. I calmly explained that my boyfriend picked it up hours earlier and gave the name, but she kept arguing with me and eventually hung up.
That’s when we checked his card statement and saw we were charged $130 — a full $100 extra from what the receipt shows. The restaurant then claimed he “picked up the wrong order” and that it was a $130 order… but how is that the customer’s fault when he gave the correct name and they handed him food and rang him up?
When I called back about the $100 overcharge, the woman screamed, told me I’d have to bring the food back “if it hadn’t been touched,” and then repeatedly hung up when I asked for a refund for the extra $100. She even told me not to call back because she was “busy.” Also—she seriously suggested taking back food that had been in a customer’s possession for 4 hours?
This whole situation felt incredibly fishy and unprofessional. We ended up giving the food away because we didn’t want to waste it.
Between the cleanliness concerns in the reviews and this overcharge + hostile customer service, I strongly recommend avoiding this place.
2. The staff was a very nice lady, courteous and friendly.
3. The food. I just ordered the combination fried rice (spice levels included).
4. Taste, it was very good. I will go again!!
I had my wallet, stolen 2 times within the past 6 months…tonight I had an awesome give back by the restaurant! They heard about my today of my losing money. They bought me dinner! I have been diligent in my support for them because of their top quality food and personal relationships with the community and myself! ONLY EAT HERE!!
We found pieces of HAIR in ALL our orders. We called & tried informing the lady that answered but she don’t seem to care.
Me – “we found hair in our food”
Lady – “Theres hair in your food?”
“Yes”
“go call uber eats”
Not even an apology or anything. It wasn’t a concern for her. The food is also very mid.
If you do order from here, good luck picking out the pieces of hair and risking some unknown disease.
To the owner : please fire that cook for the sake of your restaurant.