Small, easygoing Chinese joint in a shopping plaza turning out an array of typical fare.
Address and Contact Information
Address: 5049 US-19, New Port Richey, FL 34652
Phone: (727) 849-1149
Website: http://mynewchina1.com/
Menu Photos
Order and Reservations
Reservations: mynewchina1.com
Order: Order online
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Reviews
I got home and there was brown sauce all over the bottom of the bag so I took everything out. I realized they put brown sauce on the tofu and vegetables. After being put on hold the manager said to bring it back in and she would have manager refund and was sorry. My mom’s meal of vegetable “chow mein” was a couple stalks of celery and broccoli with slices of onions and a pile of white rice.
It was all just awful.
I made a special trip to go back today with the food. I walked in and gave it to the girl who asked for my number. I explained I called last night and spoke with manager. The older gentleman said something that the other man translated and said oh you requested brown sauce and I guess thought I was there for an argument. I let them know the food was disgusting and don’t worry about the refund because o wasn’t coming back.
Also there is a pile of junk on the tables that looks like they are selling items that say(Kohl’s) on them . Sketchy at best!
Terrible food, terrible service and terrible atmosphere. Just gross
I’m not sure exactly when, but something changed. Their system is now answered by a centralized ordering process which isn’t friendly.. they don’t remember my name and they certainly don’t know my preference of orders. I actually just placed a call to their centralized ordering system to complement Danielle which didn’t go well at all. The person that answered the phone was not friendly, was not appreciative of the fact that I was calling to complement their staff.
Very unfortunate.
I also have noticed that Francis is no longer working here. I’m not sure if that maybe has something to do with the new ordering system but Danielle by herself is absolutely incredible. She’s works the front and cooks simultaneously, while maintaining a positive, smiling demeanor!
She’s a great ambassador for the business!
I hope the owners realize and appreciate the way she treats the business as if it were her own.
I’ve been in the restaurant business for 45 years and currently hold the position of executive chef at a landmark Tampa restaurant.
You certainly don’t need to have been in the restaurant business for a lifetime to realize the significance of customer service.
Hopefully the new ordering system won’t turn people away because the food is excellent and always has been for the entire time I’ve lived in the area. My recommendation is definitely try this restaurant if you haven’t and say hi to Danielle she’ll greet you with a smile.!
Just please try hard not to be put off by the way your order taken with their new system, because once you get your food, you won’t be disappointed!
Not happen
Rude staff
Unclean food
Incorrect food given
We ordered pork chow mein and were given pork with vegetables and rice.
When we attempted to address this the employee on the phone said that chow mein is rice… Which it most definitely isn’t.
The broccoli in the vegetable mei fun was absolutely unwashed and inedible. It quite literally felt like sandpaper as my mom was trying to eat it.
There was hair in another dish that was given.
I am visiting from Colorado and my mom chose this location because it’s where she regularly went.
If this is their new standard, they aren’t going to last long.
Nobody needs to be eating unwashed vegetables. The risk of disease is too great.
Im not sensitive to food but I had their chicken and broccoli lunch today and have been so sick all day.
Never again.
Weird sauce, too greasy and chicken is so fatty and chewy.
Do not try this place!!!!
My house is a 4 minute drive from the restaurant. I paid a delivery fee and a 20% tip. What good is a delivery if you have to go get part of the order after it’s delivered.
I will give them another chance but felt so put out over this I had to sort of amend my review.