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Family owned and operated Italian restaurant, a landmark in Stittsville since 1993. Owner operated from the moment you walk through our front doors to the time food is on your table. We take pride in what we serve, the product we buy and foremost care about our clientele. Looking forward to seeing you soon!
Veteran, family-run Italian restaurant offering a full bar, wine list & an upscale-casual vibe.
Address and Contact Information
Address: 1300 Stittsville Main St, Stittsville, ON K2S 1A3, Canada
Phone: +1 613-836-7722
Website: https://napoliscafe.com/
Menu Photos
Order and Reservations
Reservations: order.online
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Reviews
Dominique C
Great Italian restaurant in Stittsville. The attention to detail is noticeable and the staff was very attentive throughout the evening.
I had the Vitelli Marsala and my partner ordered the Pancetta Pollo — both dishes were very good and nicely prepared.
We mentioned we had a concert afterwards and the kitchen adapted the timing of the service, which we really appreciated. The staff even started playing music from the band performing that night, creating a great atmosphere in the restaurant for everyone heading to the concert.
Overall a great experience. We will definitely go back.
… moreI had the Vitelli Marsala and my partner ordered the Pancetta Pollo — both dishes were very good and nicely prepared.
We mentioned we had a concert afterwards and the kitchen adapted the timing of the service, which we really appreciated. The staff even started playing music from the band performing that night, creating a great atmosphere in the restaurant for everyone heading to the concert.
Overall a great experience. We will definitely go back.
Baris Timur
We visited Napoli’s Cafe as a group of 7. Although there were 7 of us, we only ordered 6 meals as I didn’t eat or drink anything. Despite this, we were surprised to see a $48.57 automatic gratuity added to our bill.
Inaccurate Records: The receipt explicitly listed us as “Client: 8” (8 people), even though there were only 7 of us at the table. It felt like an intentional move to bypass their own policy.
When we questioned the server about this, they claimed it was mandatory for “large groups.” However, the menu clearly states that an automatic service charge applies only to groups of 8 or more, and even then, the mentioned amount was much lower than what we were charged. When I pointed out that our group didn’t meet the “8 person” criteria and the math didn’t add up, the server’s attitude changed. Instead of rectifying the error, they became dismissive, saying they would “tell the owner,” but still insisted on taking the full amount.
Regarding the food and atmosphere:
• Service: While the initial welcome was polite, the interaction at the end regarding the bill was unprofessional and left a bad taste in our mouths.
• Food Quality: The food was average at best. The pizza tasted more like a frozen, pre-made base rather than authentic Italian pizza. The pasta dishes were also mediocre and lacked any “wow” factor.
Overall, forced gratuity policies that contradict the menu’s own terms are unacceptable. We won’t be returning.
… moreInaccurate Records: The receipt explicitly listed us as “Client: 8” (8 people), even though there were only 7 of us at the table. It felt like an intentional move to bypass their own policy.
When we questioned the server about this, they claimed it was mandatory for “large groups.” However, the menu clearly states that an automatic service charge applies only to groups of 8 or more, and even then, the mentioned amount was much lower than what we were charged. When I pointed out that our group didn’t meet the “8 person” criteria and the math didn’t add up, the server’s attitude changed. Instead of rectifying the error, they became dismissive, saying they would “tell the owner,” but still insisted on taking the full amount.
Regarding the food and atmosphere:
• Service: While the initial welcome was polite, the interaction at the end regarding the bill was unprofessional and left a bad taste in our mouths.
• Food Quality: The food was average at best. The pizza tasted more like a frozen, pre-made base rather than authentic Italian pizza. The pasta dishes were also mediocre and lacked any “wow” factor.
Overall, forced gratuity policies that contradict the menu’s own terms are unacceptable. We won’t be returning.
Elizabeth Geroux
Went for a private event! Staff were super nice, but I had asked for non alcoholic wine which they were going to get for me and never got it, and another drink that my mom had to ask the staff for. Food was excellent
… moreMelanie Crampton
Our first time here but won’t be our last. Food was delicious, servers were friendly & helpful. We were celebrating my husband’s birthday & they made the meal very special. A candle in his crème brûlée & is both a shot of something tasty , creamy liqueurs.
… moreAntonina Chichikalova
We were nearby and decided to check out the place with coffee and dessert (tiramisu, and crème brûlée) and were seated at the bar, as per their dessert-only policy. Portions were smaller than expected for the price (around $85), and the service felt less attentive once it was clear we weren’t ordering a full meal. Desserts were okay, but nothing memorable.
Overall, the experience didn’t match the price point.
… moreOverall, the experience didn’t match the price point.
Isabelle Bussières
Wonderful service and amazing italien food. We will go back, one of the best near Ottawa so far.
… moreMary Headrick
The food was amazing, the staff were extremely knowledgeable and friendly and the atmosphere was amazing. We were seated immediately, and service was attentive and helpful. We would recommend Napoli’s Cafe to anyone looking for a dining experience that is top notch. It was a wonderful location to celebrate our anniversary.
… moreRon Torrens
We made reservations for my wife’s 60th birthday. We could not have been treated better. So friendly and attentive. Thank you Basil and Joanne for making it a fantastic evening.
… moreSharon Stuyt
We chose to be outside under the tent and had a wonderfully enjoyable evening! The server was A most pleasant young man and very accommodating. Casual atmosphere out to the tent, which was what we were looking for for our 40th anniversary with family and babies. The food was exceptional. We’ll be back!
… moreJesse Scott
Excellent. Food and service were very good.
Everything here is made fresh and you can tell. The portion sizes a big but most importantly it tastes amazing. I had the Chicken Parmesan and was stuffed afterwards… So good.
I think it’s a family run business, everyone was very friendly and helpful. Really nice restaurant, I’m hoping to go back sometime soon.
Napoli’s is on the pricier side of things, but it’s great for a special occasion or if it’s in your budget. It’s worth a visit in my opinion.
… moreEverything here is made fresh and you can tell. The portion sizes a big but most importantly it tastes amazing. I had the Chicken Parmesan and was stuffed afterwards… So good.
I think it’s a family run business, everyone was very friendly and helpful. Really nice restaurant, I’m hoping to go back sometime soon.
Napoli’s is on the pricier side of things, but it’s great for a special occasion or if it’s in your budget. It’s worth a visit in my opinion.