Napoli’s

  4.6 – 261 reviews   • Italian restaurant

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✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out Napoli's 99354

Hours

SundayClosed
Monday11 AM–9 PM
Tuesday11 AM–9 PM
Wednesday11 AM–9 PM
Thursday11 AM–9 PM
Friday11 AM–9 PM
Saturday12–9 PM

Address and Contact Information

Address: 3280 George Washington Way, Richland, WA 99354

Phone: (509) 396-5472

Website:

Menu Photos

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Reviews

Allese Berry
“Suspiciously Dark, Dangerously Delicious”

When we first pulled up to Napoli’s, I’m not going to lie… I thought we were about to either solve a cold case or get recruited into a secret pasta cult. The outside was SO dark. Like “are they closed?” dark. Like “did the electricity bill bounce?” dark. I genuinely checked the door twice before committing.
But we were hungry. Brave. Slightly dramatic.
Inside? Not super warm and fuzzy. Not mean either. Just kind of… neutral. Like the staff has seen things. Like they’ve emotionally bonded with the marinara and that’s enough for them.
HOWEVER.
The food?? Oh my GOD.
It tasted like someone’s Italian grandmother was in the back whispering “mangia” while stirring sauce that’s been simmering since 1987. Everything tasted homemade in the way that makes you want to close your eyes dramatically after every bite. The pasta was perfect. The sauce? Rich. Comforting. The kind that heals generational trauma.
Garlic bread? Illegal levels of good. I would fight politely for it.
It’s the kind of place where the ambiance says “low lighting witness protection program” but the food says “family recipes and love.” And honestly? I respect that. I don’t need twinkle lights if the lasagna is transcendent.
Would I go back? Absolutely. I’ll just bring a flashlight and lower my expectations for enthusiasm — but raise them very high for carbs.
Napoli’s: come for the mild mystery, stay for the homemade magic. ✨
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Christina O
Definitely a mom and pop. Garlic bread starter is a must!! The garlic oil is delicious I wanted to pour it on everything! My chicken Alfredo was rich and creamy and plenty of sauce. Chicken was juicy and not dry. So good I had been thinking about the garlic rolls since we left. Our server was very nice we were greeting by the chef as well. Beautiful inside which you might not expect from the exterior.
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M C
First timers. We’ll be back. The place was clean and spacious. The service was prompt and friendly. The food was hearty and tasty. It would be a great spot for a big group. The portions were good sized, the garlic bread knots were delicious! I didn’t have room for dessert, but I’m looking forward to eating a cannoli next time! My husband had the eggplant parmagiano and I dont remember what mine was called but it had chicken with a light, creamy white sauce with broccoli, spinach and tomatoes.
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Florentino Gutierrez
Authentic, Homemade, & Family Owned. Took out our brother for his Birthday Dinner and Napoli’s did NOT disappoint. Their delicious warm dinner rolls and freshly prepared food is so tasty and comforting. Definitely not fast food. Well worth the wait for their deliciousness
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Christian Landes
We ate here in March of 2024 and I’m just now getting around to writing this review because I remembered how bad it was. We got the stuffed manicotti and the penne arribbiata. The manicotti was greasy and disgusting. The penne was average to bad. The sauces tasted worse than Rao’s from a jar. The service was slow and the interior was… underwhelming, to be generous. I legitimately can’t fathom how this spot had so many five star reviews. I guess the bread was pretty good at least? But they served it with this cheese/spice olive oil that tasted fake. Honestly, we will never be back. Maybe we caught them at their absolute worst, but I still wouldn’t try them again. It wasn’t particularly cheap either.
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Sara Canada
Decent food, good wine. The Marsala sauce was delicious but a little disappointing that the pasta wasn’t home made. Don’t know if the bread was homemade either but regardless it was a good meal. Only 3 people working and they were very nice!
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James Duda
Food was very good. No need to go to olive garden for good Italian food. Prices are very good for the size of the portions served here. Family owned. Husband is the cook, wife is the primary server here. Both are very friendly. I especially like the Italian sausage and peppers. Sauce is very good. Last photo I added was only a half portion. They do have several veal dishes available. I personally like the veal marsala.
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Marjorie Morgan
I went here on a Saturday Night with my sister to have a baby free night. It did not disappoint! To the accents of the owners, to the custom way they will make your food, It was a 10 out of 10 experience. Their garlic rolls with their garlic and oil is exceptional. They made me a fresh pot of coffee at 3pm and it was chefs kiss (That’s for the mom’s out there!), I got the shrimp fettuccine (asked for spicy!) And please let me put you onto this. It blows the regular fettuccine out of the water! The cook did not skimp on the spice and It was exceptional and more than I could have hoped for!
My sister got the ravioli with the white sauce, but she also made it spicy and was obsessed with it!
We shared the Roma salad and it had a very citrusy vinaigrette. I loved it! It tasted like they had squeezed fresh lemon all over it. It had capers, fresh Shaved mozzarella, all of the good stuff! I was blown away by it.
I went on Saturday, and I’ve already gotten it again and it’s Monday! Lord, help me! Anyway, give it a visit
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Brandon Coughlin
Recently met a co worker here for lunch because I heard so many good reviews. It was very quiet on a weekday, not many customers. Service was fast and the food was fantastic. Our host brought us garlic rolls to start… we knew if the entree was anything close to the quality of the rolls we were in for a great experience.

I’ve had many Fettuccine Alfredo dishes and this was very different from any others. Deep flavor, excellent seasoning, and the cream sauce was unlike any other. Price for the portion and quality was fair.

The dining room was very clean. The decor and furnishing are the same as the previous restaurants that have gone before. The landscaping and exterior however could really use a massive overhaul. From the road it looks abandoned, closed, and really didn’t know until we tried the door if it was open. A solid weekend of cutting down all the vegetation and a power wash would wonders.
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TangMan 88
Service was byfar the worst. Considering the price I wasn’t impressed at all, one beverage not a single refill. It was over an hour before our food was brought to us. We got there at like 5:15 pm we didn’t get our food until 6:30. I’m fact other parties received their food before we did and we only ordered 2 plates. I was contemplating leaving but our food finally showed up. The chicken Alfredo was mediocre but the lasagna was great. For the price and service it wasn’t worth it unfortunately. Place has potential but needs significant help
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