Joe M
Today, my wife and I ventured out to Mr. Gatti’s Pizza inside Walmart on S. Elm Pl in Broken Arrow. I was a previous Mr. Gatti’s General Manager/Market Area Training Manager in the mid to late 1980s. My experience taught me it was all about the attention to detail. If you make a good product, people will buy it.
We went inside Walmart and Mr. Gatti’s is located inside to the left of the entrance. We ordered The Sampler and Dutch Apple Treat to go. I would have rated five stars if the wait was not so long. The cashier said it would be ready in 10 minutes, and it took 35 minutes. Reasonably, it should have been around 15 to 20 minutes. While waiting, there is a TV with a rotation of items offered for your indulgence. No music overhead other than what’s on the Walmart speakers. Not a big deal.
I was so excited to try the pizza when we arrived home that I forgot to take a picture of it before eating. The Sampler lived up to my expectations by being well made and was very delicious. The Dutch Apple Treat was good as well, except it needed more streusel topping.
Now the question is whether I would return, most certainly. My experience today brought many good memories. I recommend you to give it a try.
… moregoosfraba! evony.
Im unsure what happened to this place. When I first found it food was amazing for a few months. Then they got a new manager and he brought in a guy who’s here most days since they came in they always seem to be out of at least 1 soda sometimes up to 2-3 weeks at a time. The food quality has went way way down while the prices have went up. The food is always inconsistent when these 2 work. Please get these 2 guys retrained. Alot of people I know are comming in to see who’s working and if its those 2 they just leave.
… moreJohnathan M.
My wife and I used to go to Mr. Gatti’s all the time when we were younger. It tastes exactly the same. Same ingredients, same cut, same perfect crunchy on the outside with a soft inside crust. We’re coming back.
My only complaint… It isn’t closer to Owasso.
… moreKatie T
Our pizza smelled and tasted sour. All we could smell was olives… I think maybe they dumped a bunch of olive juice on it, not sure but, it was gross even for people who like olives. The girl at the register wasn’t very competent either. I think this store needs some more training and a manager on site if they want to remain open.
… moreRicky Mai
My experience with the customer service was very bad! Walked in to order a pizza for the kiddos and there was a girl standing at the register with her head down glued to her phone. Not once did she acknowledge me, greet me or ask if I needed any help. I had to ask her if she was ready to take my order. Employee looked like she did not want to be there. Upper management, please provide more training to your front counter employees. With that being said, my kiddos always enjoy the pizza from this establishment!
… moreElijah
I showed up one day to order a pizza, I was excited because this place is new. I approach the front counter and waited and stared at the person in the back for about 5 minutes. They continued making pizza and ignored me. I tried to wave at them and was ignored again. If you only have one person working there then close the place down. The execution of opening this place has been pathetic by all measures.
… moreCevin Behe
This place was terrible. I had 30 minutes for lunch and had to get going. The lady told me it would take 10 minutes to make my pizza. 25 minutes later I’m still waiting so I went up front to ask for my money back. She gets the manager the manager won’t even look at me just disappears in the back. Finally I just couldn’t wait any longer and had to leave. Not only did I have a bad experience, but I got ripped off for 10 bucks for lunch. I’ll never be back.
… moreKaitlyn Ridenour
Wanted to try the pizza, but no one would come up to the counter to take our order. We thought it was closed, but they were making pizzas in the back and ignoring us. After reading other reviews I’m glad we didn’t get anything.
… moreEva Culp
The pizza is delicious!!! The staff is always very helpful and kind.
… moreJohn Mcclendon
My son loved this place he got a free personal pizza from his school and loved it he said dad give it 5 stars
… more