Mr. Chen’s Restaurant offers delicious tasting Chinese cuisine in Carle Place, NY. Mr. Chen’s Restaurant’s convenient location and affordable prices make our restaurant a natural choice for take-out meals in the Carle Place community. Our award winning restaurant is known for its authentic taste and fresh ingredients. Free delivery offered within 1.5 miles.
Address and Contact Information
Address: 213 Glen Cove Rd Space 0011, Carle Place, NY 11514
Phone: (516) 873-0118
Website: http://www.mrchenscarleplace.com/
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Mr Chen’s Chinese – Carle Place
Mr. Chen’s Restaurant offers delicious tasting Chinese and Asian cuisines in Carle Place, NY. Mr. Chen’s Restaurant’s convenient location and affordable prices
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Reviews
Teri Cirruto
this WAS my go to restaurant for chinese …the last time i ordered from grubhub one of the dishes i ordered was chow mein which says on the grubhub menu that it is a noodle dish ( google chow mein, its a noodle dish). when i received my order there were no noodles in the dish, so grubhub credited me for the dish (i placed a large order). the restaurant called me on my cell and started yelling at me that chow mein does not have noodles! ( although the menu clearly states a noodle dish) and i shouldnt have been credited.
the next time i tried to order from this restaurant, not thinking that they would take a customers complaint personally. i waited the hour delivery time they stated and when i called the restaurant to find out where my delivery was , she said we are not delivering to you we cancelled your order
i would not order from this restaurant this is terrible customer service. this is no way to run a business!
… morethe next time i tried to order from this restaurant, not thinking that they would take a customers complaint personally. i waited the hour delivery time they stated and when i called the restaurant to find out where my delivery was , she said we are not delivering to you we cancelled your order
i would not order from this restaurant this is terrible customer service. this is no way to run a business!
Nick Bierman
The food was wonderful and the portions were very large! For $10 I honestly think you could feed two people pretty easily here. We all enjoyed our food and it was so hot which was the best part! Interior seating is limited but it accommodated our group just fine. Although the outside appearance is not wonderful, everything about this restaurant is awesome!
… moreIyishah Lomax
If I could give them a zero I would!
I ordered my food. Then I ordered again because my friend came over and also wanted food. I tipped 15%. The driver called me yelling that I ordered twice and that it’s too far to deliver again. He told me I need to come get the food or pay more in a tip. I told him what he was doing is illegal and I will not pay more while he holds my food hostage. I told him to keep the food and I’ll just report him. I hung up and he kept calling me. I answered and asked that he stop calling me, I told him to keep the food and to not come to my house. Then he showed up banging on my door yelling. I reported them to grubhub and called the police. I’m filing a police report as well. I will NEVER order from here again and I suggest no one else order from here. If you don’t tip 20% or more the driver will hold your food hostage and demand more money. He left the food on my doorstep and left. I threw it out. There’s no way I’m eating that. He could have spit in it because he didn’t get more money from me.
… moreI ordered my food. Then I ordered again because my friend came over and also wanted food. I tipped 15%. The driver called me yelling that I ordered twice and that it’s too far to deliver again. He told me I need to come get the food or pay more in a tip. I told him what he was doing is illegal and I will not pay more while he holds my food hostage. I told him to keep the food and I’ll just report him. I hung up and he kept calling me. I answered and asked that he stop calling me, I told him to keep the food and to not come to my house. Then he showed up banging on my door yelling. I reported them to grubhub and called the police. I’m filing a police report as well. I will NEVER order from here again and I suggest no one else order from here. If you don’t tip 20% or more the driver will hold your food hostage and demand more money. He left the food on my doorstep and left. I threw it out. There’s no way I’m eating that. He could have spit in it because he didn’t get more money from me.
Emily Yoon
I’ve ordered twice from here and both times the food was very fresh and tasted great! This place is what I’d call a “hole in the wall” so don’t expect to dine in, just come here to pick up your food. I’ll definitely be ordering from here again when I get the craving for takeout Chinese food!
… moreAlden Burlingame
Ordered chicken lo mein combo (carry out). Got back to the hotel, changed into pjs, opened the tray, took 2 bites, no chicken!
Totally bummed! At least it didn’t break me.
… moreTotally bummed! At least it didn’t break me.
Christopher Rochon
Delicious Chinese food always freshly prepared by extremely hard working people.
Suggest going during non busy hours. Thanks CHEN!
… moreSuggest going during non busy hours. Thanks CHEN!
Veronica Luna
I was really looking forward to trying this restaurant, but unfortunately, the customer service was a huge disappointment. The lady at the front had an obvious attitude problem—perhaps she was having a bad day, but that’s no excuse to be so rude to customers.
When I simply asked for prices, she got annoyed and dismissive, as if it was an unreasonable request. Her tone and attitude were so unwelcoming that I immediately canceled my order and walked out. If a business expects customers to spend their money, the least they can do is provide basic courtesy and transparency.
It’s a shame because I was willing to give this place a try, but after this experience, I won’t be returning. Customer service matters, and this restaurant seriously needs to work on it.
… moreWhen I simply asked for prices, she got annoyed and dismissive, as if it was an unreasonable request. Her tone and attitude were so unwelcoming that I immediately canceled my order and walked out. If a business expects customers to spend their money, the least they can do is provide basic courtesy and transparency.
It’s a shame because I was willing to give this place a try, but after this experience, I won’t be returning. Customer service matters, and this restaurant seriously needs to work on it.
RicHard Etwaroo
Mr Chens has always been the go to spot for Chinese food. Great tasting Chinese food. Except for tonight (10/2/21). My shrimp roll had someone s nail inside of it about 1/2 inch long. See pic.. bite carefully
… moreDanny FIRE
They good, i always order from them, they come all the way to Hempstead, and i appreciate that, not too many places Come out here, glad i found this place, again great food
… morestephanie diaz
The food is delicious here. It’s always seasoned just right and very hot. The place is also very clean. The people that take your order are always pleasant.
… more