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Address: 4350 Euphrates River Valley Rd, Fort Drum, NY 13602
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Mountain Peak Ice Cream :: Ft. Drum :: US Army MWR
The Peak · Reservations available from 7 AM – 11:30 PM, Monday – Saturday. · Euphrates River Valley Road BLDG 4350. Fort Drum, New York 13602
Mountains of flavor are just weeks away! ️ Mark your calendars …
Mountain Peak Ice Cream is opening for the season on April 2! We are … ️ 4350 Euphrates River Valley Road, Fort Drum, NY 13602 …
Fort Drum celebrates opening of Mountain Peak Ice Cream, the …
FORT DRUM, N.Y. (June 9, 2025) — A new ice cream shop at Fort Drum is sure to satisfy Soldiers and families looking for cold treats to …
Reviews
Marcus Walker
Mountain Peak Ice Cream has potential, but there are some major operational issues that need
attention. On multiple occasions, the store has not been open during the hours advertised online. When
it is open, entering the building is confusing; customers have to navigate what appears to be an
unmarked or closed facility before finally reaching the service area. This creates an uncomfortable and
unwelcoming first impression.
Additionally, several advertised menu items were unavailable during our visit. My family specifically came for soft serve, which was listed but not offered. That was disappointing, especially after making the effort to visit.
The problem seems to be inconsistency in hours, unclear signage/access, and menu accuracy.
The solution is straightforward:
• Keep online hours accurate and updated in real time.
• Ensure clear exterior signage directing customers where to enter.
• Advertise only what is consistently available, or clearly communicate when items are out of stock.
Fort Drum families and the surrounding community would truly benefit from a reliable ice cream spot. This business could be a great asset, but the system needs tightening so customers can depend on it.
I’m hopeful these improvements can be made so families can enjoy what should be a simple and
positive experience.
… moreattention. On multiple occasions, the store has not been open during the hours advertised online. When
it is open, entering the building is confusing; customers have to navigate what appears to be an
unmarked or closed facility before finally reaching the service area. This creates an uncomfortable and
unwelcoming first impression.
Additionally, several advertised menu items were unavailable during our visit. My family specifically came for soft serve, which was listed but not offered. That was disappointing, especially after making the effort to visit.
The problem seems to be inconsistency in hours, unclear signage/access, and menu accuracy.
The solution is straightforward:
• Keep online hours accurate and updated in real time.
• Ensure clear exterior signage directing customers where to enter.
• Advertise only what is consistently available, or clearly communicate when items are out of stock.
Fort Drum families and the surrounding community would truly benefit from a reliable ice cream spot. This business could be a great asset, but the system needs tightening so customers can depend on it.
I’m hopeful these improvements can be made so families can enjoy what should be a simple and
positive experience.