Theresa Gomez
I ordered a gluten free pizza from the Castro Valley restaurant last night and have been physically ill since eating it. Apparently the crust was not gluten free. Mountain Mike’s managers need to advise their employees to be careful they make the pizzas correctly. Gluten free doesn’t always mean a life choice, for many it is a health choice! BTW I order frequently from the San Leandro restaurant for lunch without issue.
… moreSaliha Shahid
I got pizza and mozzarella sticks. The pizza was good but the mozzarella sticks were cold. We waited for our food for like 30 mins because they said there oven broke down. They never came to update us of the delay in food we had to keep going to the counter and keep checking with the cashier as to why the food is so late. Customer service is the worse and the kind of people come to this restaurant is also not so pleasant.
… moreBettye McMahan
I go to this place often (couple of times a week). The pizza is fresh, the place is clean, and everybody that works there is so nice and friendly. In this economy you need to go where you will get quality food and service and this is the place for great pizza!!!!
… moremary morales
Update since visit Christmas Eve 2021 at Mountain Mike’s in Castro Valley California. I have to give a shout out to an employee by the name of David. Give that man a raise he’s polite friendly professional and plane just down to earth . This new visit was June of 2023. Went to Mountain Mike’s on Christmas Eve after a candlelight service event but That was in 2021. THE pizza is always so good. I would have to say that they’re one of the best pizzas around the Bay Area.
… moreNysha Nicole
I ordered a pizza at 620p, and a woman told me it would be 50 minutes to an hr for delivery. 741p I called because my pizza has still hasn’t made it. I called, and they told me they are short on drivers, which I felt should have been disclosed at the time of ordering. That would have given me the option to pick my pizza up. I paid $62.00 with a card so they charged my card as soon as I placed my order. 800p my order arrives. The boneless wings I ordered with my pizza had been picked through. I immediately call the branch, and a man answers. I explained that my wings had been opened and touched. He replies and says “thats impossible.” I ask him, “How does he know that? He then replies and says I’m the manager. I’ve been working here for 16 years, and I delivered your order.” I reply to him.”How did you deliver my order when it was dropped off 5 minutes ago. I live in Hayward, and tpur location is in Casteo Valley?” He then hangs up in my face as if I said something wrong. I have never had such bad customer service. I will be calling corporate in the am. DO NOT ORDER from here.
… moreJacob Acosta
This place delivery is the worst. 70 minutes to get a pizza 5 minutes away!! Fired..
… moreRodolfo Gonzalez
Best pizza ever great service with new TVs love it
… moreAlani Pahulu
Burnt pizza cost me $52.00. Didn’t want to say anything afraid they might spit in new pizza. kids were like “dad the other Mountain Mike’s pizza is better let’s not come here again.” I guess we won’t eat here again.
… moreRachelle Lebrun
My grandson’s birthday party was at the bowling alley across the parking lot. The last minute we decided to eat at Mountain Mike’s instead of the bowling alley. We had no reservations, there were about 20 of us and they already had two birthday parties going on. The staff was fantastic. They had to change a lot of things around to accommodate us and we’re happy to do so. I have not seen such great customer service in such a long time. You need to deserve a pat on the back.
… moreMarmar Goat Lady
Sorry-very disappointed. First time ordering here. Will be the last. The advertising phrase “toppings edge to edge” was a myth on my pizza. The cheese mostly was edge to edge but the toppings barely covered the middle 9” on a 14” pizza. I will be spending my money at another locally owned pizza shop.
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