Moe’s Southwest Grill

  4.1 – 916 reviews   • Restaurant

Social Profile:

Counter-serve chain dishing up Southwestern staples from burritos to nachos in lively environs.

✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out Moe's Southwest Grill 35244

Hours

Wednesday10:30 AM–10 PM
Thursday10:30 AM–10 PM
Friday10:30 AM–10 PM
Saturday10:30 AM–10 PM
Sunday10:30 AM–10 PM
Monday10:30 AM–10 PM
Tuesday10:30 AM–10 PM

Address and Contact Information

Address: 3670 Lorna Rd, Birmingham, AL 35244

Phone: (205) 987-6163

Website: https://locations.moes.com/al/hoover/3670-lorna-rd

Menu Photos

Order and Reservations

Order: Order online

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Welcome to Moe’s. A Mexican restaurant with a Southwest twist.

Reviews

laura huesman
I wanted to brag on all of the staff from today, but specifically the manager today (unfortunately I don’t know her name). We went for lunch after church today and they were BUSY, like at least 10 people in line in front of us and people kept coming in behind us. All the staff were working efficiently and professionally, except for one male staff member who kept getting an attitude with the manager every time she asked him to do something. After multiple times of this she finally, very calmly and professionally, told the employee to go home. She immediately and without missing a beat restructured the assembly line with the remaining employees and jumped in herself (more than she already was) to cover his absence. As a manager myself, it was an excellent example of leadership and remaining calm and focused during a stressful situation. The line of customers continued to be served quickly and efficiently, everyone was polite and helpful, food was delicious. We will definitely be back! And thank you to whoever that was today, sorry I didn’t get your name!
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Kay Kandadi (Kayce)
Please do not DoorDash from this place. Pinto beans were hard. No cheese was on my burrito as all. No sauce at all. They did nothing I asked! Please don’t waste your good money on this horrible food! I asked for no lettuce, my burrito was FULL of lettuce!! I’m confused! I repeat do not waste your good money on this horrible food! I’m beyond disappointed after spending $30! Hardly any meat in my burrito at all. They basically scammed me.
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Niq Bailey
I really just want to applaud the staff on Lorna Rd today! High customer volume, and impatient customers! They remained professional, efficient, and made sure everyone was served the way they, were supposed to be!

Often times, we take the time out to complain but never, to speak up when the service is great! It was only 2 ladies up front. They did an awesome job. In house, takeout, or order Togo at the store? They handled it well! For that reason alone, I will be returning. I love this location! Keep up the great work, service, and fresh food! Moe Monday would be madness for me! Hats off to the ladies working!
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Blaine
I have never been to this Moe’s before. But I just had the best experience all due to Willow. They were amazing! I did not realize the drive through was just for pickups, as I have never seen one at a Moe’s, and Willow not only understood and was kind on my confusion, but then offered to take my order at the call box and was patient as I rattled off my order. I’m not one to review what I think of as fast sit down restaurants, but I had to mention this so they got some recognition. Truly a lovely person who put a customer ahead of convenience, and went above what most servers would do in that situation.
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Timothy Hand
Clean Restaurant. Nice Staff. Food was fresh and tasted good. I would definitely go back.
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Skylar Seeley
Service was impeccable. I did not get the girls name, she had red braids i believe, she deserves recognition! she was amazing and very helpful! Food was delicious and they had a great deal! I am very very pleased with my experience.
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Matthew White
Food was old and nasty at 7pm on a Friday night. Honestly cannot believe they would serve ingredients that are so old and dry they have developed a crust. Just plain gross.
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ivory knox
When you are closed and have an order for delivery let the actual support of the app know the order needs to be cancelled. They put several drivers in route to the location then they left so obviously you never made the order and told them it was closed once they arrived. It’s a waste of my time as a customer and the drivers time plus gas. Which honestly makes the place of business look bad you’re hiring people who aren’t doing their job. My order was placed way before the establishment was closed so it’s not like I ordered 5 minutes before closing.
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Amanda
I don’t normally leave reviews on places but I went with my husband the other day, although I didn’t order anything he enjoyed his food and the girl in charge was super sweet. They looked under staffed but she was all smiles and kept a very upbeat demeanor. I will 10/10 come back and thank you Brooke for the great service.
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Philip McCarn
Terrible service! Food was cold and service was terrible. Never came to the window for my pickup order and after going inside the food was cold. 10/10 would not recommend
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