Nicole Lewis
First time eating at Moe’s so I didn’t know what a normal bowl size should be. Ordered the Homewrecker bowl. It tasted good but was very small. I didn’t know what it was supposed to be like though. Just thought this is one of those places people drastically overpay for. Went to another location and found out they just make the small with about 1/4th the portions. The food didn’t reach the top of the bowl itself. Yet the location I went to after was full to the top of the plastic lid. Had order the exact same thing at both places. I’d just recommend going to another location when it’s this drastic of a difference. Picture is the other location so you know more of what it should be like.
… moreJaja Aylaj
The manager Brandon is above and beyond amazing and so nice. Skylar and Ethan are terrible frowning but they are pretty great at turning frowns upside down as they always smiling and have the warmest hospitality. There is also the sweetest older Indian lady who primarily works day shift that is super nice.
Corporate or owner should absolutely give Brandon, Ethan, Skylar bonuses or something. They are usually so nice that I initially completely forget to get my receipt or use my rewards to get credit for my purchases, three times now 😉
… moreAshley B
I ordered pick up this evening, and it was the absolute worst experience ever. I placed my order online at 6:55 pm; the estimated time it would be ready was 7:13 pm. I got there at 7:20 pm. I went to the pick up area, but the guy said give him 5 more minutes to cook the steak. I went back to the car and gave him not 5, but 7 minutes. Upon my return back into the not busy restaurant at 7:27 pm, my food still wasn’t ready. I received my food at 7:35 pm. I got home ready to sit down and enjoy my food after working a 13 hour shift, then there I see undercooked, scarce steak and no queso on my nachos. So essentially, I waited 40 minutes for raw cow and dry nachos. I’m beyond upset.
… moreLily M.
It sucks that I have to leave a bad review, especially since I usually love Moes. But I can’t not say something about this sadly. I ordered a take out meal today and the chicken in my burrito was RAW. Barely cooked at all. I had already taken a few big bites before i really realized. I called the store and she didn’t really seem too concerned but she did give me a refund. Raw chicken is a super scary thing so hopefully nothing bad happens. I’ve never had this issue with any restaurant so it just seems careless to not cook meat all the way through. Especially chicken. *2 of my coworkers also ordered around the same time and their meat was cooked through.
… moreJohnny Edwards
I have always loved Moe’s and I just started coming here after the two in Alpharetta closed down. The staff is really friendly and the place is always clean. The food is good as expected. My only gripe is with the brown seasoned rice, which is never quite right for some reason. It’s sometimes hard or stuck together. Whatever it is, it’s a little off. If they got this squared away the store would be a 10 of 10.
… moreJayden Patel
This moes might just the BEST moes around. Personally I have been to a lot of moes’s and never in my career have i seen as good of brother worker duo than DANIEL and ANDRES. Both of the provide excellent service and make fantastic burritos and bowls. Would definitely recommend.
… moreTony C
Terrible customer service. I Ordered food on Uber eats. Wife went to pick up the order for me. However, upon arriving she went to designated pickup Togo shelf to grab the order which is open for customers to pick up the order. As she started walking out to leave she was basically interrogated as to who she was and what she is doing taking the order. Unfortunately my wife was trying to call me but my phone was in the other room while I was working online in my office. She did explain who she’s picking up the order for but to no avail, they demanded more proof. This is ridiculous if you have such theft of people grabbing orders off the open shelf then have the orders behind the counter and request a name for pickup. Every restaurant I have been to either have you pickup order at counter or have a designated area with name on bag period. This establishment chose the latter and made no sense. To assume she was stealing is bad business. She came back home empty handed. I called and spoke to the manager who apologized but this was unacceptable. I got uber to refund my money and took my business elsewhere. Do better Moes. This could have gone way left for the assumption of theft. There are plenty of establishments that sell burritos and tacos who treat people with dignity and respect.
… moreJacob L
Food is slightly fair. Liquid, white cheese, queso had bits of other food inside that the female (manager) employee put on my Steak Homewrecker Burrito.
Staff wasn’t wearing masks. SMH!!!
I asked the rude, manager lady for two scoops of liquid, white cheese, queso on my burrito. The lady put one scoop on and only poured a quarter of the second scoop on my burrito (which made me upset because she would have double charged me for just over a scoop of queso that had bits of other food ingredients that I didn’t want on my burrito).
In the end, I paid $17 for a Homewrecker after complaining (because the female manager tried to swindle/cheat me). Also, she kept adding quarter scoops of ingredients on my burrito instead of the pre-measured spoon amount. The serving spoons are set up to measure preset portions for the burrito’s at Moe’s. There were only a few pieces (7 pieces after counting) of steak on my Homewrecker Burrito (WTH).
The rude, lady manager (as seen in the photo’s I posted with my review) kept skimping me on ingredients by adding quarter scoops and making me beg her to do it the right way.
I’m not to picky. I just loathe it when a person intentionally cheats you on a a service or sale.
The restaurant was semi-clean, handicap accessible and offered restrooms. Credit cards and cash are accepted here.
A large indoor dining room and a small exterior dining room was available to eat your food at.
A few bowls of self serve salsa was available for public use (which are perfect breeding grounds for Covid19).
Lastly, they got rid of their, awesome, fancy, Coca-Cola machine that let you choose between a hundred or so flavors of Coca-Cola fountain products. Instead, they have a smaller fountain drink maching with only a few flavors to choose from (so sad).
Hopefully, this review helps others out.
… moreYassie Bianca
Wow, what a fantastic experience! My server was super friendly and suggested the Adobe chicken, which was absolutely delicious. They had free queso day the day before I missed it, but guess what? Another employee from the back came over and offered me the queso as a courtesy. This kind of customer service really made me want to write this review. You can tell they genuinely care about their customers. I’d give them a solid 10 out of 10!
… moreKyle Jackson
Whoever manages this place needs to talk to their closing staff because every single time I come around 8 not even past 830, these dudes already are closing. Which means I get no queso because they’re already putting it away and no salsa!!!! It’s not even 830 and all the salsa is put away and no queso. You gotta be kidding me. This has happened to me at least 4 times already and now I’m forced to write a review. Guess I’m going to the other Moes, because this is my poor management
… more