Kelci Richardson
Worst MOD experience I’ve ever had- I can’t believe how different this was than the S Fry Rd and Cross Creek locations. We waited in line nearly 20 minutes, and there was no one in front of us except the same family that was being helped when we first walked in the door. They have one team member doing each group’s order from pressing the crusts, sauce and cheese, toppings, to the oven. It took more than 10 minutes to get my family’s 3 pizzas through this process. The place was not very busy on a Tuesday night, but the line was almost out the door because it just wasn’t moving.
Also- I have NEVER seen a MOD location count toppings and put so little on each pizza the way they did here. The toppings are unlimited, that’s one of the biggest perks of mod IMO- I asked for extra of every single item. 6 pepperonis is not enough. The cheese they put on my pizza the first time was not nearly enough to cover the sauce.
There was a hair on my child’s pizza when we received it- not acceptable, but I don’t blame anyone for this, we’re all human and shed hair. The team member doing the final touches on the pizzas handled this very kindly and promptly got us a replacement and delivered to our table.
MOD pizzas are delicious but I would never choose this location again, especially if in a hurry.
… moreElaine Teoh
This how sad our unlimited toppings looked like when we got it from our uber eats. I can count the number of ground meat and pineapples in both of the pizzas ordered. The dough was not fresh.
… moreMichael Ogg
What a cool concept and what’s even better, the execution is on par. This place reminds me of chipotle ,I’m sure that’s where they got their idea. If you love pizza, you’ll love this place because it’s fast and clean and the staff is top notch. I would like to specifically give kudos to Kit, i’m not for sure if he is a manager, but he’s definitely a leader. We will definitely be back!!
… moreCecyl RT
The pizzas are really tasty, super fresh and flavorful. Delivery is super fast, which is always a win. On top of that, the service is great—the staff is friendly and makes the whole experience even better. Totally recommend!
… moreAllen Markel
I’ve been here before with average service. But 2 days ago…. OMG… Complete breakdown in service. The staff taking and preparing food were moving so slow.. Beyond slow. Other customers left without ordering when they saw how I was being serviced. They had no idea how to do a salad. A few customers were waiting to pay… Never took my name. Pizzas were ready and getting cold before I spoke up. 4 people there working and never bothered or cared. They all should be let go and hire better.
… moreThe Missile Guy
Excellent service. Professional and friendly staff. Delicious pizza! Better than the expected! Is nice how you can customize any pizza right in front of you then off goes to the oven. I got MOD size , with a drink. Did not get full. I felt I could’ve ate (2) MOD pizzas . But either way it was very good. Hit the spot! I definitely will be coming back in the future.
… moreLuAnn Jacinda-Smith
The workers here are extremely awkward and unprofessional. They barely speak & are literally always behind on orders. They act like you’re weird for expecting your mobile order to be ready at the time the app or email states it to. I showed up 4 minutes early for an online order pickup time & they told me “I was too early & they hadn’t even started them.” You haven’t started pizzas that are supposed to be ready in 4 minutes? And you don’t get why that’s a problem? They had 5-6 people all waiting for online orders, yet only 1 person was working the line. They had 4-5 employees there & one of them was just organizing sauces. They need better training & professional communication. I will not return to this Katy location, the one on Fry is usually punctual & always super kind!
… moreChaz B
Yall are not sanitary. Cheese in the red sauce, some people don’t eat dairy and are allergic as well. Also, you need a pizza cutter without cheese on it. And how often in the day do you all clean those cutters? Looks like you use them all day without cleaning them. Do better!!
… moreAntwuan 47
asked for alfredo base, cheese, chicken, onions and pesto. they instead gave me this BS, looking at this pizza makes me want to kill my self, location on fry road is better but it depends on how the person serving you is feeling, i must of came on a bad day , papa johns also has a creat your own pizza for around the same price for better quality
… morethurston robinson
Came in with my lovely wife.. ordered pizza and a Greek salad. We split both. Staff was friendly and fast. I don’t know why people use these reviews to slam businesses that are doing the best they can. Look the place is close clean and something different for people to try. Wishing them nothing but success and good vibes.
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