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Reviews
Upon arrival, security informed me that a pat-down search was mandatory. I politely declined because I am not comfortable being touched and requested a wand search instead. The female security guard informed me that no metal detector was available and insisted on performing a physical pat-down.
I made it clear that I was uncomfortable and specifically requested that my breasts not be touched in an invasive manner. Despite this, the security guard began the pat-down using her fingers in a vertical position and deliberately inserted her index finger between my breasts, pulling toward herself. This action was invasive and humiliating. When I objected, she dismissed my concerns, stating that I was “being extra” and that she “didn’t have time for this,” then made me stand aside in front of other patrons, which caused additional embarrassment.
After allowing six other female patrons to enter without incident, she returned and performed another pat-down in the same invasive manner, including cupping and rubbing my breasts and sliding her hands between my crotch and along my backside. At this point, I felt violated, humiliated, and emotionally triggered, recalling traumatic childhood experiences.
I want to emphasize that I have undergone security screenings before, such as TSA checks, and have never experienced this level of inappropriate physical contact. The manner in which this search was conducted went far beyond what is necessary for security purposes.
I question whether the security personnel at this establishment are properly licensed and trained under the Illinois Private Detective, Private Alarm, Private Security, Fingerprint Vendor, and Locksmith Act of 2004 (225 ILCS 447). This Act requires security guards to be registered, fingerprinted, and trained, including instruction on appropriate search procedures and respecting individual rights. Based on my experience, this individual’s actions strongly suggest inadequate training and possible non-compliance with Illinois law.
This experience has left me emotionally distressed and physically violated. I am requesting that your office:
1. Investigate whether Mike’s Place employs properly licensed and trained security personnel as required by Illinois law.
2. Determine if this conduct constitutes a violation of state regulations regarding security guard conduct and personal rights.
3. Advise on potential legal remedies, as I am considering pursuing legal action against this establishment for this violation.
I believe no patron should be subjected to such invasive and degrading treatment. Please confirm receipt of this complaint and advise on the next steps. Supporting details, including witness statements, can be provided upon request.
Thank you for your attention to this matter.