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✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
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Veteran fast-food find serving hot dogs, burgers, wraps, salads & stuffed baked potatoes.
Hours
| Monday | 11 AM–7:30 PM |
| Tuesday | 11 AM–7:30 PM |
| Wednesday | 11 AM–7:30 PM |
| Thursday | 11 AM–7:30 PM |
| Friday | 11 AM–7:30 PM |
| Saturday | 11 AM–7:30 PM |
| Sunday | 11 AM–7:30 PM |
Address and Contact Information
Address: 1879 2nd St, Highland Park, IL 60035
Phone: (847) 432-3338
Website: https://www.eatmichaels.online/
Menu Photos
Order and Reservations
Reservations: tripleseat.com
Order: Order online
Photo Gallery
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Reviews
Tami Rakow
Michael’s catered our mom’s and grandma’s Celebration of Life lunch last week in Kenosha. Our local venue manager said it was the best spread they have had in years! The guests only had praise for the food and customer service. We are thankful Adam made our vision of mom’s favorite family gathering meal and more come true. Thank you to the entire Michael’s Team!
… moreBonnie Rischmann
Don’t come here, there are plenty of other burger places that have better food for a better price! The staff are rude.
Here’s how this goes down, per their email instructions, I park in a Curbside Pickup spot. There is no signage stating that you have to park in a certain space. Their email also doesn’t state you have to park in a certain space. Lo and behold, a white Mercedes parks immediately behind me blocking traffic into their parking lot.
Yet, their staff has the audacity to come and talk to me about how MY car is blocking traffic. I said that it wasn’t my issue as the white Mercedes was blocking traffic. The other car instead of parking behind me for and blocking traffic could’ve easily paralleled parked into the spot in front of me for their curbside order. It’s not difficult to do.
This kid (who was rude) goes and grabs the manager I guess and he starts in on me for not moving. Okay, again I reiterate that I’m not blocking traffic. The car behind me is. Tell me why he kept raising his voice at me when I was LEGALLY parked? Completely rude and unprofessional management.
There are no city ordinances that stated I had to move. The street is city property. I was parked LEGALLY to get my curbside order. Yet, their staff was absolutely miserable.
Save yourself the headache of dealing with these people who don’t know right hand from left hand and go somewhere else where there are professional staff.
… moreHere’s how this goes down, per their email instructions, I park in a Curbside Pickup spot. There is no signage stating that you have to park in a certain space. Their email also doesn’t state you have to park in a certain space. Lo and behold, a white Mercedes parks immediately behind me blocking traffic into their parking lot.
Yet, their staff has the audacity to come and talk to me about how MY car is blocking traffic. I said that it wasn’t my issue as the white Mercedes was blocking traffic. The other car instead of parking behind me for and blocking traffic could’ve easily paralleled parked into the spot in front of me for their curbside order. It’s not difficult to do.
This kid (who was rude) goes and grabs the manager I guess and he starts in on me for not moving. Okay, again I reiterate that I’m not blocking traffic. The car behind me is. Tell me why he kept raising his voice at me when I was LEGALLY parked? Completely rude and unprofessional management.
There are no city ordinances that stated I had to move. The street is city property. I was parked LEGALLY to get my curbside order. Yet, their staff was absolutely miserable.
Save yourself the headache of dealing with these people who don’t know right hand from left hand and go somewhere else where there are professional staff.
Clarissa Robinson
The food was ok, it wasn’t hot and we dined in. There was a bit of a wait, but it was four of us. It’s a cool, quiet place to grab a quick bite to eat and connect with family and friends.
… moreSERGELATO
We started with their Vanilla Malt with Sprinkles, it was solid and standard. Next I also wanted to try something from the salad bar, so I had a Caesar salad Wrap with Chicken in a Spinach Tortilla. The wrap was great and all of the proper ratios in my opinion as well as the size of it being generous as well. Next a couple of the sides we had were the loaded fries and the mike’s bites which both have their own premium melting cheese. The melting cheese was sharp, and I was more partial to the Mike’s Bites because of the crispy potatoes being a better base for the cheese, but loaded fries were decent as well. The jumbo chili cheese dog was charred perfectly, and genuinely I think they do their hotdogs better than their burgers. The Diner Burger I tried was chargrilled which is not my preference, I’d prefer if it had some more uniqueness in flavor profile, but essentially it is exactly what it is, a simple diner burger. Overall, I’d come back for the hotdog and the caesar wrap
… moreJujubee
For 13.99 I expected the lettuce in my salad to be fresh. It was already old and wilting. Mind you I went during lunch hour, so it wasn’t expected. Very disappointing.
… morerazz23
they had a private event. they closed store but did say anything when I called. I was on hold for 30 minutes. the message said they will answer in 5 minute. I went to the store, the manager just said they can do anything. not even a sorry. expensive place with poor service.
… moreJeffrey Rose
I have eaten at Michaels for as long as I can remember and I’m 50 years old. The last two times I’ve been there the food quality has been very poor. I want to go get dinner with my wife two nights ago. We split a large salad and ordered a cheeseburger. The cheeseburger was so overcooked it was not edible. The lettuce and the salad was old and wilted. Needless to say we threw the dinner out when we got home. once we got home we threw the dinner out after taking a bite. It was totally unreliable. I’m wondering if maybe Michael’s changed ownership because the quality of food they’re producing has gone from one of the best to one of the worst meals I’ve had in a very very long time. Will not be going back
… moreAshley Catizone
The BEST create your own salads. They have soo many toppings and dressing options and chop it fine for you if you like. They range from $15-25 depending on what you get but it’s so worth it. They also have good hot dogs and grill items as well.
… moreK’Sabor
This place was on the news. For what?Probably one of the driest, unflavored, plain chicken sandwiches I have ever tried in my life, cheese wasn’t even melted. The prices are ridiculous for the food they serve. Nice staff, clean place. Food was mediocre.
… moreChase Bougeon
Overall disappointing experience. The food took nearly 20 minutes to come out, when it did come out only one item was actually hot, and ordering experience was bad.
The whole experience was confusing. You enter the restaurant then get yelled at by 20 teenagers that the dining room is closed. Why they don’t put up a sign on the door saying as much is beyond me.
So then you order outside at a window with no menu posted. Stood in line for 5 minutes before getting to the window and finally being handed a menu. While reading the menu, another lady asked for a refund for her order taking too long. That was my second red flag.
Finally ordered. Then the wait begins. 17 minutes later I walked inside to ask where my food was and wouldn’t you know it, it’s coincidentally done at the exact same time! What a coincidence!
I’m handed my food. Of the three things I got – cheeseburger, sweet potato fries, and regular fries – only the sweet potato fries were hot. The regular fries and cheeseburger were lukewarm. Could have returned it but didn’t because I didn’t want to wait another 17 minutes.
To be fair, the sweet potato fries were excellent – 10/10. Hot, well seasoned, perfectly fried.
The regular fries – 7/10. Knocking three points off because they weren’t hot. They were seasoned though and fried to a perfect golden brown.
Cheeseburger – 6/10. Knocking 3 points off for being lukewarm, and additional point for not seasoning the beef. It was a very bland beef patty. You need to season your patties with salt and pepper.
Ordering experience – 3/10. Confusing. Not just me. Multiple people all entered the dining room to order and the teenaged staff had to keep telling them to leave. The owner needs to just buy a sign to hang in the window that says THIS DOOR FOR CARRY OUT ONLY.
Wait – 3/10. Took about 17:30 minutes to get my food, which is a long time for a fast food joint. I get that it’s cooked fresh but a 1 raw beef patty doesn’t take that long. Even if there are 50 beef patties ahead of me, streamline your process.
Overall, it’s going to be a long time before I come back.
… moreThe whole experience was confusing. You enter the restaurant then get yelled at by 20 teenagers that the dining room is closed. Why they don’t put up a sign on the door saying as much is beyond me.
So then you order outside at a window with no menu posted. Stood in line for 5 minutes before getting to the window and finally being handed a menu. While reading the menu, another lady asked for a refund for her order taking too long. That was my second red flag.
Finally ordered. Then the wait begins. 17 minutes later I walked inside to ask where my food was and wouldn’t you know it, it’s coincidentally done at the exact same time! What a coincidence!
I’m handed my food. Of the three things I got – cheeseburger, sweet potato fries, and regular fries – only the sweet potato fries were hot. The regular fries and cheeseburger were lukewarm. Could have returned it but didn’t because I didn’t want to wait another 17 minutes.
To be fair, the sweet potato fries were excellent – 10/10. Hot, well seasoned, perfectly fried.
The regular fries – 7/10. Knocking three points off because they weren’t hot. They were seasoned though and fried to a perfect golden brown.
Cheeseburger – 6/10. Knocking 3 points off for being lukewarm, and additional point for not seasoning the beef. It was a very bland beef patty. You need to season your patties with salt and pepper.
Ordering experience – 3/10. Confusing. Not just me. Multiple people all entered the dining room to order and the teenaged staff had to keep telling them to leave. The owner needs to just buy a sign to hang in the window that says THIS DOOR FOR CARRY OUT ONLY.
Wait – 3/10. Took about 17:30 minutes to get my food, which is a long time for a fast food joint. I get that it’s cooked fresh but a 1 raw beef patty doesn’t take that long. Even if there are 50 beef patties ahead of me, streamline your process.
Overall, it’s going to be a long time before I come back.