
Address and Contact Information
Address: 100 Genesee St, Auburn, NY 13021
Phone: (315) 252-6252
Website: http://www.mesagrandetaqueria.com/
Menu Photos
Order and Reservations
Order: Order online
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Mesa Grande Taqueria
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Reviews
They did not have any ground beef which is what I wanted. (Have been here one other time and the food and service was good this time was not)
I settled for something I really did not want. The shredded beef instead had no flavor was dry would not recommend. I asked for a side of mild salsa and did not get any. I ordered chips and a large queso. Barely any chips in the bag, which I did not know until after I had left. Not one napkin was in the bag and the price for the quality is over priced over $22 for lunch is extremely expensive for lunch for one person I was excited to go back and after this I probably will not be back also it’s wild to me to just wrap a burrito in one thin piece of foil that barely fits on the burrito everyone working did not seem to want to be there let alone want to help me no prices are listed anywhere how do you know what you are paying for if no prices are listed I called to let them know all of this but an answering machine answers no one even bothers to answer the phone waste of $22, my gas and time (I don’t live in Auburn) I forgot to include my burrito was not grilled and the ingredients were not even hot
I am highly shocked and disappointed bc the first time I went here the service was excellent and the food also was plus they were not out of anything the first time I went today they had no ground beef and I’m not sure what else they may have been out of felt like I was putting out the employees who were working there by me being there just placing a two item order
I couldn’t get more than two types of meat, they couldn’t grill it which I was only offering because the girl rolling the burrito was struggling a little and I was trying to be nice. “Manager” had a poor attitude and couldn’t handle communication. I wasn’t gonna leave this review until she cut me off while explaining. The store only had my family in it not even a single other person at the time. She could have been patient enough to have a conversation. Just very rude. I’ve attached the pictures of my record holding order that I was told they don’t do anymore! No reason to be rude seeing I pay $30+ everytime I order.
Last month I had planned a twenty person suprise birthday party for my brother. We were not able to have a 30th party for him due to covid, so we planned to make his 31st extra special. The venue (that we all love and still do!) called me 3 hours before the party was supposed to start to tell me they had a Covid outbreak …and needed to cancel to keep us all safe and healthy. We of course wouldn’t be charged for the party being canceled but how were we going to host 20 people with less than 3 hours notice AND keep the change of plans a suprise? Alhough I appreciate the restaurants actions it did leave me in an insane time crunch.
Mesa Grande was my immediate thought for delicious, allergy friendly food, that everyone loves and they cater! Miraculously the team member who took my panicked phone call walked me through what to order and then contacted her manager to confirm the details. They made it happen! I ordered hard and soft shell tacos, chips with queso, guacamole, salad, and black beans.
The Mesa Grande staff were able to get all the food made and loaded into my car in just 2.5 hours! This gave me enough time to grab party supplies, booze, dessert, and get to my moms house to set up before guests and the birthday boy arrived.
The party was a huge success My brother was shocked! The guests were well fed and happy. Mesa Grande saved the day. I cannot thank them enough or recommend them enough.
In a time of social disconnection, difficulty, and hardship, Mesa Grande was instrumental in safetly bringing my family together.