Danielle Jones
Great service, great atmosphere. The staff was very patient and explained their menu well and quickly. We ordered 1. a caprese sandwich with a side of tomato basil soup and 2. French dip with au ju sauce and a side of broccoli cheddar soup. Both absolutely amazing. Freshly prepared. Then for dessert we shared a bananas foster melt which is life changing. So delicious!
… moreJennifer Wagoner
I’ve been here twice and both times the food was amazing! Staff are very friendly and welcoming. First time here, I got the caprese melt, and cheese curds. Today I got the jalapeño melt, loaded fries, and Oreo milk shake. I highly recommend this place!
… moreBella Usrey
Catherine (our cashier) was very kind and made sure to recommend us some great sandwich options! We got the BBQ Brisket and the turkey avocado melt. Both delicious! We always stop here whenever we pass through the area.
… moreMaureen Beverley
They have some delicious sandwiches. I love that you can add or subtract items based on your preference. They have lots of different sides. I love the tots. I usually go for lunch during the week and the ladies that work there are really on the ball. Super nice while also being great at their jobs.
… moreWayne Montpetit
UNBELIEVABLE FOOD
Anyone who doesn’t leave 5 stars for this restaurant doesn’t know what the heck they’re talking about!
I’m ranked in the top 10% of Google restaurant reviewers for the US with over 4 million content views!
This is absolutely amazing and a MUST STOP when passing through Bristol TN
… moreJake Housewright
This place is amazing
The Food is to die for
I got the 4 cheese blend grilled cheese with tomato basil
Something so simple tastes so amazing
And I’m not sure how long they will have there milkshakes for but
I got the oreo one and literally one of the best ones I’ve ever gotten I highly recommend everything ❤️❤️
… moreAdrianna Morton
This was our first visit to Melty at the Pinnacle in Bristol. We were happy with our food and the service. I got the bbq pork melt and my husband got the patty melt. They were out of fries, so we both got loaded tots, which were also good. Will go back again.
Update: went back again. Got to try the cheese fries and they were so good. I got a Cuban sandwich and my husband got the brisket sandwich. Both very good, as expected.
… moreTimothy “Tim” Lawson
Finally got to try Melty. I love this type of food so I’ve been looking forward to it. Had to wait of course but it wasn’t bad. Menu has lots of choices so everyone can find something they like. Food quality is very good. Everyone liked what they got and we we all full when we left. Prices are high. Be prepared when you get there. I heard lots of grumbling in the dining area about the cost. Our bill was $55 (including tip) for three meals and only two were combo’s. Restaurant was clean and trendy and the staff were super friendly. I enjoyed the Patty Melt and the onion were the kind I love. Please give me a reaction if you read this. Thanks!
… moreAaron Patrick Honaker
From the moment we walked into Melty, we felt genuinely welcomed. The atmosphere was warm and inviting, and that feeling only grew thanks to the exceptional service we received from Kathryn.
Kathryn has a natural way of making guests feel comfortable and cared for. She was friendly, attentive, and thoughtful without ever being overbearing. Every interaction felt sincere, and it was clear that she truly wanted us to enjoy our experience. She anticipated our needs, checked in at just the right moments, and carried herself with an easy confidence that made the entire visit feel effortless.
By the time we left, we were not just satisfied—we were genuinely impressed. Melty delivers great food, but it’s the outstanding service from people like Kathryn that makes the experience memorable. We’ll absolutely be back, and we hope to be lucky enough to have Kathryn taking care of us again!
… moreChuck Woodfin
Upon arriving in the restaurant, we were greeted twice, and someone stood at the register until we placed our order. We came in around 630. Immediately after placing the order, a large school group came in and started placing orders. I waited for about 15 minutes and the students started receiving their orders. I asked where my order was and the manager explained they had messed up part of my order and had to remake it. Due to my irritation I just grabbed my food and sat down with the family. Before leaving the manager came to the table apologizing for the inconvenience, explained they were short staffed for the day and actually refunded the order. Overall, I would recommend the restaurant and will likely return.
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