Fondue restaurant chain offering heated pots of cheese, chocolate or broth for dipping & cooking.
Jessica Flores
It was a Great experience. My hubby made reservations which I believe are needed. We went for a Anniversary. First time doing a fondue. Place was nice and mellow lights low. Our waitress name was Alex and she was absolutely great. She explained everything on the menu for the most part there so much. Gave a suggestions and answered any questions that I had. Cuz there are different cheeses, different entrees , different chocolates. She was Awesome. We could get refills on some things if we needed any. We had the dinner for two. And it was just enough food to make us full. My drink was just right. Plan be there for at an hour if not 2 . they do not rush food they wait till you’re actually done with your courses before bringing out the next. Definitely would go back for a special occasion and to try some other things. 1 of my top places I’ve been.
… moreMichael C
I decided to take my family here today, and it wasn’t a great experience. For starters, the picture I’m adding here shows the giant spider web that was attached to the booth we got seated at. I’ve never seen a restaurant that charges the prices you spend at a fondue restaurant, have well-developed spider webs on the booth. While I’m on cleanliness, my daughter wouldn’t even use the washroom because of the toilet seats being covered in paper and filth.
On to the service. Although our waiter was informative about the menu, from the time we got there, we didn’t get the feeling he wanted to serve us. First, we were warned about the time it takes to complete a meal. It felt like he was hoping we would leave. Next, we were told, “This isn’t really a kid restaurant.” We came pretty early, and the restaurant was filled with kids, so not sure why having our two kids here would be an issue. Overall all the food was ok, but not really worth it in my opinion. You would be better off going to a place like Geja’s Cafe. It isn’t significantly more expensive, the atmosphere there is second to none, and you certainly won’t see spiderwebs in their establishment.
… moreJames Bond
We went here for my wife’s birthday. The rose petals and candles were an added option that I chose during making the reservation. Only $10 which I found to be reasonable, and it added a romantic touch.
The food, and service were awesome! Would definitely recommend for a date night, special day, and or a romantic evening.
… morePaige Pokorny
I loved this whole experience! It was our first time going to a fondue restaurant. The Server did an excellent job explaining how everything works and giving recommendations upon request. It felt very private and quiet, which I loved immensely. We went for a girls day out, but this would be an excellent place for a date 🙂
… moreT B
We went to The Melting Pot in Schaumburg for a date night and had such a wonderful experience. Our server, Cailen, truly went above and beyond and made the entire evening special. From start to finish, Cailen was attentive, knowledgeable, and so friendly, explaining everything perfectly without ever rushing us.
The service really elevated our dinner and made it a night we’ll remember. Exceptional food paired with outstanding service—this is exactly why we will keep coming back. Thank you, Cailen, for making our date night so enjoyable!
… moreJesse’s Diecast Garage
What an amazing place,So it was our first time at the restaurant and we where there for my daughters birthday,it was her idea and we were all in.and we loved it. It was a great experience,I will say this it is not a fast pace, lots of food piled on your plate but we are a family that likes to try new things,and we look forward to going again,Thank you to our server she was great, very communicative, a very joyful person,Thank you all for making it a great birthday for my daughter.
… moreOmi Bahri
This business is unethical and fraudulent. We were overcharged (explanation below) and we hope the owner read and resolve this before we escalate this matter to the authorities.
We started dining at 7pm and did not get our full course concluded until 10pm because the service was so slow. We were pretty confident that our server (and possibly all the staffs) were under some sort of influence, he was acting high or drunk.
As of the fraudulent act, we dine in as a group of 6 and ordered 3 sets of the full course menu which is $57.50 per person. We told the server to split the bill 6 ways but he did it 5 ways. He ran our cards without confirming the final check. We then asked to void the transaction, which took him almost 30 minutes to do so. We plan to just put everything in one bill but our new bill is $80 more expensive than the previous one. We did question that and he just dismissed it by saying “Illinois tax is high” Since the service was so slow and we just wanted to get out of there, we just paid. However, we realized the next day that we are charged as a party of seven even though we dined in as a party of six!!!
We called the restaurant to resolve this issue but the manager told us “we will get back to you by friday”. This is so suspicious, scammy, and fraudulent. Even when we reported that the server was under influence, the manager just dismissed it. Please initiate the refund and take action on this matter.
… moreJennifer Chang
My wonderful boyfriend brought me here for my birthday and we had a BLAST! The service was excellent and Lucas did a great job making our meal as enjoyable as it was delicious! He also answered all the questions we had about the food (as well as how the duck was prepared). We got to meet and speak with the owner as well who was super friendly as well as accommodating. We were so stuffed at the end of the meal that we didn’t get a chance to try the chocolate fondue! Will definitely be coming back!
… moreMiss Lucky
Overall fantastic it was our anniversary and our waiter made sure to make it as special as possible. Food was delicious, service was excellent, even though the drinks was strong. We made a reservations we walked in gave our name and was seated right away. (No Wait) Definitely will be going back.
… moreJackie Fiedler
Went with a large group and had the place to ourselves.
Service wasn’t as good as I would have expected being the only table, but the staff was friendly.
Enjoyed each of the courses – French onion cheese was excellent. The land and sea gave a nice variety of great cuts. The s’mores chocolate was also delicious.
For a 3 hour meal experience, the cost per person wasn’t bad. About half of the group had cocktails and it was less than $90 each.
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