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✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out
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Fondue restaurant chain offering heated pots of cheese, chocolate or broth for dipping & cooking.
Hours
| Friday | 5–10 PM |
| Saturday | 12–10 PM |
| Sunday | 12–9 PM |
| Monday | 5–9 PM |
| Tuesday | 5–9 PM |
| Wednesday | 5–9 PM |
| Thursday | 5–9 PM |
Address and Contact Information
Address: 9704 Gayton Rd, Henrico, VA 23238
Phone: (804) 741-3120
Website: https://www.meltingpot.com/richmond-va/
Menu Photos
Order and Reservations
Reservations: meltingpot.comopentable.com
Photo Gallery
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Reviews
Overdressed RVA
We had a wonderful experience. The food was great, the atmosphere was perfect and our server,
Victoria just made everything perfect. We will absolutely be requesting her going forward. She just elevated the entire experience. Thank you for a wonderful date night ♥️
… moreVictoria just made everything perfect. We will absolutely be requesting her going forward. She just elevated the entire experience. Thank you for a wonderful date night ♥️
EARL WATKINS
WHERE TO START! The wife and I just celebrated our anniversary at this spot and boy am I impressed! Parking great, atmosphere was the right setting for such an occasion and the food/service really made our day. Never ate fondue before. I really enjoyed the experience. Our server, Ethan explained all and hit it out the park with his recommendations. The desert platter was just as delicious as the main course! I highly recommend.
… moreKaren Shoaf
Taylor, our server, greeted our table immediately as we arrived, with her big smile and knowledgeable explanation of the menu, patiently and thoroughly unfolding the feast before us for those in our party who had never experienced The Melting Pot before. We also enjoyed those who greeted us at the front desk, who also took pictures of us together. What a great idea for the restaurant to have the valentine, balloon arch with all the props to hold up for the pictures. We even roped our server into being in a picture with us. The food was scrumptious, the atmosphere delightful, and it’s why I keep going back. I highly recommend!
… moreMiss AJ
Always a great experience here! I’ve done solo as well as date nights & friend dates here. The food is consistently delicious, and the four-course option makes it such a fun and unique outing. It’s more than just dinner—it’s an experience. My server Jenna was so sweet and attentive, which made everything even better. Can’t wait to come back!
… moreJosh Bingham
Service was lacking immensely during my wife and I’s valentine’s day visit to the melting pot. I have never been so disappointed in a customer service and restaurant experience. I don’t ever write negative reviews normally but I felt like I needed to for this experience.
We have dined at the melting pot previously a couple of times; however, we never experienced an experience this negative.
Firstly, we had a 7:00 PM reservation and did not get seated at our table until 7:45 PM. We had other evening plans that I ended up having to completely cancel as we did not even begin placing our order until 8:00 PM.
Secondly, our server, while she was very kind, clearly had other tables in a completely different section of the restaurant. She was barely present at all during our dining experience, and it appeared she forgot about us numerous times. It felt almost like a “let me drop off this food and run” kind of approach from her. Anytime we asked for anything it felt as if she needed to run and get to other things.
Thirdly and lastly, the overall speed and duration it took to receive the courses/drinks of our four course dining experience was drastically long. I was bewildered by how long certain services were taking. For reference, we were in the restaurant from 7:45 PM when we were seated until 10:00 PM when we left. That is drastically longer than our previous times at this establishment. For example, when we expressed we would like Espresso Martinis with our dessert course (our final course) the Espresso Martinis took just about 25 minutes to get us and were severely watered down and room temperature. Almost as if they were sitting at bar for a very long time.
I understand it is Valentine’s day and busy time for the service industry. However, it is clear the leadership and planning of the restaurant management and staff was lacking. Considering my total bill for the dining experience was $325.00, I expected a better quality of service.
… moreWe have dined at the melting pot previously a couple of times; however, we never experienced an experience this negative.
Firstly, we had a 7:00 PM reservation and did not get seated at our table until 7:45 PM. We had other evening plans that I ended up having to completely cancel as we did not even begin placing our order until 8:00 PM.
Secondly, our server, while she was very kind, clearly had other tables in a completely different section of the restaurant. She was barely present at all during our dining experience, and it appeared she forgot about us numerous times. It felt almost like a “let me drop off this food and run” kind of approach from her. Anytime we asked for anything it felt as if she needed to run and get to other things.
Thirdly and lastly, the overall speed and duration it took to receive the courses/drinks of our four course dining experience was drastically long. I was bewildered by how long certain services were taking. For reference, we were in the restaurant from 7:45 PM when we were seated until 10:00 PM when we left. That is drastically longer than our previous times at this establishment. For example, when we expressed we would like Espresso Martinis with our dessert course (our final course) the Espresso Martinis took just about 25 minutes to get us and were severely watered down and room temperature. Almost as if they were sitting at bar for a very long time.
I understand it is Valentine’s day and busy time for the service industry. However, it is clear the leadership and planning of the restaurant management and staff was lacking. Considering my total bill for the dining experience was $325.00, I expected a better quality of service.
Rye Maclone
Taylor was our waitress and did an incredible job serving our table. She was ready to answer any question we had, and even encouraged us to ask any question that we thought of.
The cheese fondue was excellently paired with bread pieces and cut vegetables, the meat that was prepared for us looked like it was done with care and was easy for us to grill in the pan provided.
The chocolate explosion was a very cool sight to behold and the strawberries that were paired with it, alongside an array of different sweet treat options, were some of the best we’ve ever had when paired with melting chocolate.
Overall our experience was phenomenal, and I hope to come back again at some point for another worthy celebration.
… moreThe cheese fondue was excellently paired with bread pieces and cut vegetables, the meat that was prepared for us looked like it was done with care and was easy for us to grill in the pan provided.
The chocolate explosion was a very cool sight to behold and the strawberries that were paired with it, alongside an array of different sweet treat options, were some of the best we’ve ever had when paired with melting chocolate.
Overall our experience was phenomenal, and I hope to come back again at some point for another worthy celebration.
Cindy S
Made reservations for Valentines day. Reservations was for 5pm. We weren’t seated until 5:20pm. The server was prompt and professional. Disappointed the center of the breads, veggies & desserts even after heating in the pots. Very, very expensive. We should have purchased 1 entree for the both of us.
… moreKim Bradley
The experience was great. The fondue cheese for the appetizer is super filling. The main course was tasty but the chocolate fondue for dessert was worth it all. Our server was fantastic. His name is Ethan. You have to ask for him. He makes everything fun and helps if you need it when cooking your main meats! It’s an experience you should try. If you just want dessert and drinks for happy hour this is awesome and fun.
… moreRhonda Jolly
The melting pot has never disappointed us. We don’t care for cooking meat so we stick with cheese fondue and chocolate fondue. And their salads are delicious also. Try the big night out for first visit to determine your opinion on the meat fondue. It’s all delicious but we are impatient and just don’t care for cooking the meat. This will remain my favorite restaurant for birthdays and some other special occasions.
… moreAnthony Couillard
My wife is a school counselor and this was the 1st week our kids were back in school, so we decided we’d have a special dinner for completing their first week. The Melting Pot is always top-notch, always good staff and always good food. It was our kids first time trying fondue they had a blast. The staff is very knowledgeable and attentive. Few things if you’ve never been make sure you have plenty of time especially if you’re doing the full course meal. The Melting Pot is definitely not a 5k but a marathon. Also for the average Joe it is a little pricey, for my family of four including a bottle of wine and soda for the kids before tip was about $220. The meal an experience is worth the money, just be prepared if you need to leave a child has payment. The bar is currently closed due to covid yeah, but when is open they typically have bar specials that a little bit more affordable when you can try a lot of different things. We got the Wisconsin cheese, vegetable bouillon and then for dessert with chocolate turtle. I mean all of its good but you can’t beat the desert lots of little finger foods like strawberries, bananas, brownies, pound cake and rice krispie treats to dip can any of them fantastic concoctions they have. Great place for a nice cozy date night or even just stopping in to get dessert. If you’ve never been save some money a.m. make a reservation.
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