
Part of a local chain, this family-friendly 1950s-style diner serves classic American comfort fare.
Hours
| Friday | 7 AM–3 AM |
| Saturday | 7 AM–3 AM |
| Sunday | 7 AM–11 PM |
| Monday | 7 AM–11 PM |
| Tuesday | 7 AM–11 PM |
| Wednesday | 7 AM–11 PM |
| Thursday | 7 AM–11 PM |
Address and Contact Information
Address: 801 Mission St, San Francisco, CA 94103
Phone: (415) 227-0793
Website: http://www.melsdrive-in.com/
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
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Reviews
I was able to get some seating at the counter quickly even though it was a busy weekend. The decor is your typical old timey diner with mini jukebox and all. My server was fast and friendly. I ordered the meatloaf with mashed potatoes and fries and a vanilla oreo shake to wash it down. The food came out quick, but was disappointing. The portions of food were not very large. The meatloaf was kind of bland and seemed like some pre-made reheated meal. The best part of my meal was the milkshake which was very good. Although, it was a ten dollar milkshake. For what I received I feel the meal was overpriced and did not deliver the value of the $40+ spent. If I come back through San Fran I will not be returning to this location.
I made sure to recommend Mel’s to all my colleagues whilst we were over. Will definitely come back in the future.
Date: January 8, 2026, around 5 PM
Location: Mel’s Drive Inn, 801 Mission St, San Francisco, CA 94103
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What happened:
1. Ordering process
· My brother and I dined at the restaurant and were served by a Latino male staff member (wearing a white dress shirt, likely a manager).
· I ordered a New York steak and a classic hamburger. The server asked twice for the preferred doneness for both items, and I answered “medium rare” each time.
· When I asked for drink recommendations other than milkshakes, he suggested orange juice and mentioned that strawberry milkshake was the most popular.
2. Unprofessional attitude
· During ordering, I smiled, said “thank you” multiple times, and maintained polite engagement, yet the server appeared confused and impatient.
· Throughout our meal, the employee spent most of his time chatting with other staff near the cash register, showing little attention to customers.
3. Food delay and negligence
· The milkshake, orange juice, and steak were served gradually. After my brother had almost finished the steak, the hamburger was still missing.
· When I asked about the hamburger, the server claimed, “You didn’t order it,” without apologizing or offering to expedite the order, and simply inputted the item coldly.
· Given that he had specifically asked for the hamburger’s doneness earlier, the order was clearly recorded—yet he shifted the blame to us.
4. Discriminatory treatment and racial bias
· The same employee was friendly and attentive to white customers at other tables but displayed arrogant expressions and dismissive behavior toward us.
· As Asian patrons who remained polite throughout, we felt intentionally ignored, suggesting possible racial discrimination.
5. Payment and warning
· I immediately canceled the missing hamburger and chose to leave no tip as a protest against the poor service.
· Formal notice: If the restaurant attempts to add an unauthorized tip to my payment, I will retain evidence and file a complaint with relevant government authorities. We are long-term Asian residents of the Bay Area, fully prepared to pursue this matter with all available resources.
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Summary:
This experience went beyond simple service failure—it reflected intentional neglect and disrespect toward Asian customers. We urge the management to address such behavior seriously and improve staff training. We hope other customers will speak up against discriminatory treatment if encountered.
I got the biscuits and gravy with eggs and a hash brown and my wife got the eggs Benedict. Everything was out quick and tasted good.
I liked the experience but the atmosphere outside was a bit unsettling with some homeless people using the toilet on the sidewalk. Not this restaurant’s fault, but it’s the atmosphere you see out the window. Would still come again!