Rachel Carman
This place was so awesome! The waiters were cool and the atmosphere and decor is really chill and unique. The pizza is very good. I got chicken on mine, and it was the most moist, tasty chicken I’ve ever had from a restaurant. The menu says the meats are all natural, and I believe it. The toppings were huge.
… morechrono manic
Nice place – open spaces, good lighting, fair pricing, diverse selection of beers, and attentive staff. Definitely worth a second visit.
… moreGina V
1 star is for the service!!!Food is excellent..service suck..well my waitress suck..her name is Kinna…no napkin no plates..forget our burger..ordered 1 beer she end up bringing 2 had to pay for it..she had time to talk to guys for 15mins and not check on my table and disappear for 20mins..
… moreSarah Ostermeier
This place has excellent service. The patio on the roof provides a pleasant atmosphere, and it’s shady enough to enjoy even on a hot day. We had the great white pizza, which was quite good. It waz little too cheesy for my taste, and could have done with more tomatoes and basil. Nonetheless, it was well spiced and the crust was perfect.
… moreJoe G V
The atmosphere was fun and the staff was friendly. The biggest negative was the wait. If you come here with any sort of group, expect to wait over an hour, minimum, to get your food. If you’re ordering a single pizza, I would hope they would be more prompt. While they have the ability to host groups of 10+, I would not recommend.
… moreCorey Nutgrass
Fun atmosphere and friendly staff! Samantha was the best server! She knew all the beat pizza and even let us know we could split the specialty pies, who would of thought! The food was prompt and during the course of my meal the manager Alex stopped at the table to make sure everything was perfect, and it was!
… moreJonathan Schutte
Had the Shitake Pizza and it was amazing last night!!! This place was recommended from a friend who lived in Louisville and Mellow Mushroom did not disappoint! We got out of the Alabama concert late and tried to order delivery to the hotel but didn’t know they don’t deliver; not a problem. We drove to the restaurant and was late because of road construction, doors were locked called the restaurant and they said come to the side and the pizza was hot and ready even after they closed. Cooks and the waitress inside were very nice. We’re from out of town and would recommend this place anytime!!!!
… moreGregg Holtsclaw
Disclaimer-this review is for the Louisville Highlands location, not Mellow Mushroom overall. Bad. 2 hour plus dining experience that started at 4 p.m. on a Saturday and ended at 6. 4 people, one pizza, two hoagies, one beer, one app, 3 waters. Over two hours. Appetizer came under cooked. Sent it back, very nicely. Still no beer. Sent it back, very nicely. 25 minutes later, replacement appetizer. Dead quiet in the restaurant, at least 5 wait staff working. Still no beer. Pizza comes after another 25 minutes. Still no beer, ask again nicely for the replacement. That puts us at nearly 90 minutes for the pizza and beer. Sandwiches come. One fine, one was the wrong one. Never got an apology, did finally get a, do you want the right sandwich? Nope, just need to end the experience. A sorry would have been the minimum, a discount would have been nice, a free small pizza card in the future would have been swell. Never going to this one again, the last trip was nearly two hours, but i thought that was because it was busy. The St Matthews version is much better. Fix some things here.
… moreSandy Case
Have been to this location twice. Most recent visit was this past Sunday evening. We were there to have a family bday dinner and our experience was not good at all. First let me say the atmosphere is great but the service was horrible. We sat upstairs on the patio area. Our waitress seemed to be bothered with getting us as a table from the beginning. She took our drink order then 15-20 min later came and took our food order. We were going to add onion to our pizza and was told they were out. I ask for lemon in my water was told they were out. She brings my salad and it was a bowl of lettuce
With only tomato and mushrooms, nothing else so I’m not sure if that’s all that comes on it or they were out of stuff. 40 minutes after we ordered we still did not have our appetizer and had not seen our waitress so I went inside and ask what’s going on and about 5 minutes later we had our pretzels ( which were great). Then we finally get our pizza and the bottom is completely burnt!!! I really hate this because it’s a fun place to go to but it did kinda ruin it for everyone… the waitress was horrible when we ask for extra ranch and banana peppers she seemed to get really aggravated!! Definitely need to address these issues with the staff and especially the cooks.
… moreW M
Ok so let me start off by saying that I love their food. Great options especially if you have vegetarian friends. I am not vegetarian but I definitely wouldn’t have a problem sharing a pizza with one here. The issue here is the service is spotty. Last time we went they seemed to be understaffed and our server was running all over doing his best but still couldn’t give us the attention we should have had. Before that the hostess apparently didn’t assign us to a server so we waited like 20-30 mins before two servers finally noticed. Management apologized for that one and gave us a coupon which certainly helps. Also I am not sure if this happens to other people a lot but on 3 occasions the beer that I wanted was tapped out several hours before they closed. These are just a few examples of why my impression of the service here isn’t the greatest. That said, we will still be going back because of the food and great rooftop patio but my suggestion is go here when you are not in a hurry. The food is worth it.
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