McDonald’s Ely

  3.0 – 1,517 reviews   • Fast food restaurant

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McDonald’s in Ely, Nevada is a convenient and affordable fast food restaurant that offers a variety of classic American favorites. From their iconic Big Mac and Quarter Pounder with Cheese to their Happy Meals for kids, McDonald’s has something for everyone. They also offer a variety of sides, such as fries, onion rings, and salads, as well as milkshakes and sundaes for dessert. McDonald’s is the perfect place to grab a quick and delicious meal on the go. Locally owned and operated!

Classic, long-running fast-food chain known for its burgers & fries.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery McDonald's Ely 89301

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Reviews

Liz Stiles
Updated & modern McDonald’s fast food restaurant. There’s an area for kids to play inside. Food must be ordered at the kiosk machines. Service seemed a bit slow albeit I’m the only customer waiting for the food order inside the building. It seemed the drive through orders were processed faster. Other than that it’s a nice & pleasant place to enjoy a quick meal.
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Evelyn Duarte Vazquez
Workers forgot our order, multiple people that ordered after us got their food first. When we asked when our order would be ready they started making it. I will never come here again. They need to learn how to do their job properly. Waiting 30+ minutes for an order is ridiculous!
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Jerry Chilson
Waited over 30 minutes to get our food, and to find out at home that we were missing one of our items! We even checked to make sure we have everything! There’s no way they should take that long just to forget one of the items! Even one of the sauces was open! Needs some work to make sure they don’t forget any items.
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Sandra Mikitenko
I bought two coffees — a latte and a cappuccino. Both were terrible. They were so strong it felt like drinking a full cup of espresso. Completely undrinkable, had to throw them away.
Prices are the same as Starbucks, but the quality is awful. Very disappointing.
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Lolli D Reali
We went through the drive-thru. We ordered two sausage Mc muffins and an English muffins with butter and jam. When we got to the window, we got our order and proceeded to check it. As I was checking it they asked if we could move up so the timer could reset. At the same time we asked for the butter, jam, and a knife which was not in the order. When we got to the gas station to eat there was not English muffins, but three sausage Mc muffins which we were charged for. The woman at the window was rude, rushing us, and our order was wrong. Bad service and the food wasn’t fresh.
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ZY H
I’ve been driving nationwide. Always go to McDonald .always good . But not this one .The girls who take order don’t even say anything when you try to order something. And she look at you and use her eyes tell you .you better leave , she don’t care and very unsatisfied when you ask some questions. Bad experience ever have ,if you don’t want suffer this . There have too many options .
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Clay Schutt
Worst experience from a McDonald’s I have ever had. I get that places are short staffed but I am extremely patient. Passing through and stopped in to order our food to go. Waited 15 minutes (again I could see that they were short staffed so I was patient) and got on the road. About 5 miles out on snow covered roads I dug into my cold shriveled fries, and tossed them out. Chicken sandwich was below standard with old mushy tomatoes, which is why I was looking forward to my hamburgers. First hamburger was hot and fresh, second hamburger did not include the hamburger patty. Upon reading the receipt that stated that “if you are unsatisfied we promise to make it right.” I decided to call Maria the store manager, and after 4 phone calls over six days, I have yet to hear from her. I didn’t want my money back, I just wanted to air out my experience at her establishment. After 35 years in food service, with 29 years in management, I would never not return a call for someone that left a voicemail or email let alone 4 voicemails. Like Burger King used to ask, “Where’s the beef?”
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kr Schulz
Took 15 min. For two biscuit and egg sandwiches. They did not say they needed to wait for that. We asked why it took so long. The girl said she had to start the biscuits herself. Rude attitude
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Carly Stork
If you go inside they won’t take your order at the counter, makes it difficult for older guests that aren’t technologically savvy. If you go through the drive thru, they will ask you to please hold on for a minute and then let you sit there for 20 minutes with no other customers in the drive thru ahead of you. (Nor any customers inside??) The workers taking orders are not friendly, and give attitude from the moment they “greet” you. If you do curbside, you are guaranteed a 20-30 min wait.
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BRAD BURT
This McDonald’s seems to be struggling. Guessing it is severely understaffed. The team leader who was running the front counter was pleasant and helpful and seemed to be handling the stress well. I put in an online order with 2 items from the parking lot. I waited approximately 25 minutes to receive my order. I saw 2 customers who placed orders after me receive their food before me. Was told the fountain machine was out of order. The drive thru was backed up to the street when I left. I understand the struggles of fast food having been involved in that for 28 years, but this unit seems like it needs some help.
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