Kevin Ott
Store 10173. Bernardo, GM. Ordered a McFlurry. I questioned the portion size. Told it should be 7oz and full to the top blue line on the cup. See picture. When I directed the managers attention to the 1 in gap between the product contained and its relationship to the blue line, her story changed twice. Once to a story about five swirls max from machine to cup and then to 7oz. max. I asked Candy, the manager on duty, to weigh the portion. She then stated that this store does not use a scale. Huh? Begging any questions yet, reader? Clearly this McDonalds cannot afford the extra two ounces of soft served ice cream to make a full portion.
Candy would rather pretend to take my name and promise a mini flurry in the future instead of simply adding the extra two ounces now. I spend about a $1000.00 dollars per year between Tricities and Walla Walla Mc Donald’s restaurants. Candy would not know this trivial factoid at the POS, but I’m betting Burger King will appreciate my business just the same. I guess that depends on whether or not this franchisee also owns the local Burger King’s as well. Candy is sadly under trained and over worked. Perhaps a course in customer service is overdue.
… moreShem Ishler
Nice spot to chill and have a lil burger or McChicken action. Maybe a lil nuggie action on the side. So head on into town and hang with that old, very old friend of yours and have a cheeseburger party or something…
… moreAllese Berry
It was ok. Nothing to write home about. Weird thing was almost the whole restaurant was empty, but an employee decided to take her break a seat away from us. Thought it was odd to say the least.
It mainly gets a 2 because of the long wait time. I’m tires of drive thru getting served for 20 minutes before they even think of making an in store order.
… moreZoya Hartman
French fries from mcdonalds has always been my guilty pleasure, feel-good snack everywhere I’ved lived/driven through. TELL ME WHY this location’s french fries alwaaaaays tastes like garbage?? No crisp, crunch, or indication of freshness no matter what time in the day I order it. Not a single fry of hope or “feel-good”. I’m not “lovin’ it” mcdonalds, I’m hating it. And myself. Bc why do I keep thinking I’ll get at least ONE perfect fry when in fact they’ve all already gone cold and stiff? And why do I keep giving them another chance?? I’ll take this review down once they’ve addressed this fry situation. Until then, for those of you like me, beware: these french fries will definitely make you feel worse than before you ordered them
Update to the reply: I will not be doing that, I already left a detailed enough review.
… moreMaria Preciado
It was good. My order was actually made the way I ordered it. When I order a burger without lettuce they also don’t put any of the other items on it. Like if it comes with lettuce tomato and mayo they will not put tomato and mayo when I only said no lettuce.
… moreKyler Filan
For how much are large fry is now you would think they would fill it a little more. I got a large fry and a drink and my total was almost $7. It’s been years since I’ve been here and it will be a few more if ever I go back.
… moreLura Hafen
I had not had a McDonald’s fish sandwich for years. When I opened the box we all giggled because it was so small and assembled pretty lop sided. It also had the smallest dollop of sauce
The fish however was surprisingly good! It was hot, moist, and impressive compared to the rest of the sandwich.
… moreRachel
Charged me for the wrong order when I kept asking to specify the total the lady at the window just took my card and charge me. Never said sorry just got the manager who then recharged my card for the right order..no apology or anything leavingy card negative.
… moreJames Tolson
This is one of the cleanest and friendliest McDonald’s that I have ever been to. Let’s be honest, McDonald’s food doesn’t really change too much, from franchise to franchise, but this one made our order EXACTLY how it should’ve been made. The staff were extra friendly with us (our baby was with us).Very happy with this experience and I will definitely come back.
… moreJxnky Jxy
The food was horrible I get they were about o close but I came 15 mins before they closed they couldn’t give me good fries plus they shorted my large fry. What’s the point of charging for a large but giving a medium
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