McDonald’s

  3.4 – 1,714 reviews   • Fast food restaurant

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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Classic, long-running fast-food chain known for its burgers & fries.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery McDonald's 98520

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Reviews

Alien Pizza Party
I got paper on my burger, I legit got spiral paper on my burger grilled and everything someone managed to forget the paper on the burger. Everything in the burger container is also paper, never dine in either last time I did it took 1 hour and 32 minutes and when we got our food it was cold. Genuinely awful
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Jackii Darko
Okay I have decided to officially leave a review because EVERY single time I order at this location, they forget something OR “forget” your paid extras. Even ordering through Door Dash doesn’t spare you and their response was to “come pick it back up or order again through DoorDash and they will add forgotten item in new order”.
The forgetting of food is so out of control that we decided to test just how frequent it was. FIVE out of the last seven orders they had forgot something. 5/7.
Tonight was the worst yet –
The line was so long and slow that it ended up blocking so people couldn’t pull in. It took 31 minutes to reach the 2nd window. YES, thirty one minutes, in which they ended up parking me as they waited for my last sandwich.
6 minutes later they came out with my bags – I was missing the very sandwhich they PARKED ME for.

I go in and feel bad because the lady was kind but clearly had to pull most of the work load — as the staff was maybe 3 or 4 workers on a Saturday night. I get it near immediately and hurry out to my spot because there was a line of cars trying to pull in to the designated “parking spots” to wait for food.

I get home and notice that 2 of the 4 fries were mediums and not larges. I took the loss at that point because there was no way I was going back there.

I told my family that the experiment is over and we will never be going back to that location.

KEY POINTS:
Short staffed.
Extremely long wait times through drivethru.
Frequent food mishaps (forgotten food).
Rarely remember to do paid extras.
Food is a gamble between VERY old over-salted fries or undercooked barely-salted fries, dried out beef patties, over-cooked nuggets & chicken breast burgers that are browned, dry & maybe 1/3rd the size that you see on the menu.

ON THE PLUS SIDE:
Staff is usually very kind.
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Anthony McCool
I kid you not… the best Carmel frape on the planet. I am here at least once a month. Prices are still well below most restaurants.
See our YouTube channel Coolest Life.
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Brittany P
This McDonald’s restaurant I visited needs significant improvement in its drive-thru service. When I ordered, multiple cars were parked at once, leading to confusion among staff about which car corresponded to which order. Regrettably, my $35 order was incorrectly handed to another vehicle, and it took me almost 30 minutes to discover the error. Unfortunately, this is not the first time such an incident has happened. I have previously spoken to the manager, but the issues persist. I am contemplating reporting this restaurant to corporate
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Marek K
I exclusively buy breakfast from McDonald’s. One of the best compliments I can give them is that their sausage egg muffin has remained consistent over the years. Remarkably, it still features a real egg and hasn’t changed much from the version they were making two decades ago.
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Ellie Martin
I ordered thru the app to be picked up at the drive thru at 10:07am. I had to get to an interview but I still had about 30 minutes before I needed to leave. At 10:30am I still had not moved in the drive thru lane so I pulled out of the drive thru and went inside to just pick up my order. I walked up to the pickup counter and the swing manager Mayara came up and I told her I’d been in the drive thru for 30 minute and just wanted to pick up my order which I had already paid for. She looked at my receipt for half a second then walked away seemingly to grab my order but I soon realized she only looked at my receipt to make it look like she was going to help me. She prepared multiple (at least 7) other orders and gave them to other people (including people who came in after me) before she came back up to me and said “okay” and motioned me to the check out area. I told her that I had already paid. She huffed then went and started grabbing my items of which I could see her grabbing the wrong ones. When she came back to me I told her there were substitutions in my order that she didn’t do (I’m pregnant so things make me sick) and which point she huffed and asked to look at the receipt again. Then she went and got my order and brought it back. I didn’t leave til 10:50am (definitely going to be late now). If I hadn’t already paid I would have just left to be honest. She was rude as if I was burdening her, literally only said one word to me, didn’t look me in the eye a single time, and in the end after all that nonsense she gave me the wrong order. I ordered 1 sausage mcmuffin – sub bacon – add Canadian bacon (costs more), 1 sausage mcmuffin – add Canadian bacon, and 2 hash browns. We ended up with 1 sausage mcmuffin with bacon added and 1 sausage mcmuffin with no sausage. I couldn’t believe it.
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Brandy Smith
Really disappointed in service. The business was sold to new owners and it is not the same business and standard, that I grew up with. Worked at McDonalds back in 1990 and it was owned by other owners. Now that it has been sold new owners are not managing well. I think we are done and will start making Wendy’s our new family restaurant. Management and owners should make sure ordering is done properly so you have the right stock of items, such as tops for sundaes, hot fudge (offering your chocolate syrup is not the same it is runny and disgusting. Also you run out of products and quality has gone down. Numerous times we have ordered a Big Mac with one patty(not made correctly, cheeseburgers made improperly. Not correct amount of nuggets. Either you are not training staff properly or everyone is smoking pot while they work. Not sure. But todays order was the last straw. Ordered Hot fudge sundae given a messy Carmel because they ran out and my daughters burger was not made properly, also had black burned pieces on wrapper and hardly any sauce on it. Also ordered 10 piece nugget got 8. Jesus help those that can’t count.
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Amber Duvall
I’m not a fan of McDonalds, although the best recovering from a hangover breakfast is a good sausage, egg & cheese Mcgriddle. My toddler also loves his happy meals so he gets it as an occasional treat. This location is far from the worst establishment to visit.
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Heather Dunham
Since the only way to order is through the kiosks and self-serve sodas are gone, my rating has been lowered. The prices are high for mediocre food and the only reason I still go here is that my children love it for some reason. If it were up to me, I’d pay more and eat at Denny’s. At least there, they smile and take our order, and give us napkins.
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Julie Ames
It’s McDonald’s. I went through the drive through, the person was rude to me and gave me attitude when I paid with cash. The second window they were nicer when they gave me my food. The McGriddle is amazing.
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