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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Address and Contact Information
Address: 5102 Solberg Dr SW, Lakewood, WA 98499
Phone: (253) 412-1978
Order and Reservations
Order: Order online
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Reviews
Larissa
Had to check out this 1 star McDonald’s as I’ve never been so impressed with such a low score! Place is nice and new, staff were meh…not nice but also not rude. I ordered a large fry and it was literally half full (none had fallen into the bag) so I asked if they could fill it up. She took them back and filled them up instead of giving more. Which I’m fine with but pretty sure is against health code. But I’d be back it’s not a 1 star facility that’s for sure!
… moreRed Foxx
I came there at 1:00 am i purchased my order online through the McDonald’s app. When I arrive.
I told them my name and then I told them about my app purchase. They did not honor a portion of my purchase through the app
The drive through. Although they honored part of application protease, she wanted me to purchase the product’s directly from the restaurant to complete my order. The window attendant that I literally found out, was a manager Lady, which happened to be an islander samon. With light features at the end of her hair
Begin being irritated when I mention my online purchase. She had a really bad attitude. Did not honor my purchase.
I weigh at least five minutes to receive my order in the drive through. And the result of that, I had food poisoning for at least 3 days afterwards. Even though the food tasted great. Horrible eaten decision. I called on the phone to put in a complaint. And I had a silling that I was putting a complaint into the same person which litter, after I arrived at the building. To put in a formal complaint.
Review that the person that I was complaining to was the same person that I was complaining about. She came to the register when I asked for a manager and last about the whole incident and told me that I should have came 15 minutes earlier. So I could have spoken to a different manager and laughed as she walked away.
… moreI told them my name and then I told them about my app purchase. They did not honor a portion of my purchase through the app
The drive through. Although they honored part of application protease, she wanted me to purchase the product’s directly from the restaurant to complete my order. The window attendant that I literally found out, was a manager Lady, which happened to be an islander samon. With light features at the end of her hair
Begin being irritated when I mention my online purchase. She had a really bad attitude. Did not honor my purchase.
I weigh at least five minutes to receive my order in the drive through. And the result of that, I had food poisoning for at least 3 days afterwards. Even though the food tasted great. Horrible eaten decision. I called on the phone to put in a complaint. And I had a silling that I was putting a complaint into the same person which litter, after I arrived at the building. To put in a formal complaint.
Review that the person that I was complaining to was the same person that I was complaining about. She came to the register when I asked for a manager and last about the whole incident and told me that I should have came 15 minutes earlier. So I could have spoken to a different manager and laughed as she walked away.
Elijah Bowen
Its laughable how bad this place is. Was looking for food online and saw they put a new McDonald’s in and then saw the 1 star reviews and had to go see what is going on with it. Definelty wasnt disappointed with it being the worst McDonald’s around. Employees acted like they didnt care to be there, food wasnt warm by the time I got it and the lobby smelled like a changing room at an old pool lol.
… moreRob Bell
Second time this mcdonald’s has refused to take my order for a kids happy meal the first time was 10:58am , the second time was 10:59am. There answer is drive around and come back. On the second occasion I asked to talk to the manager on shift and she could care less. I took there advise and drove to Wendy’s.
… moreBigHomie LilTony
If i could give this place ZERO STARS i would! The place had an indescribable odor! And when my friend mentioned it to the staff she was given attitude from the manager smh. To be upset about being questioned in reference to the sanitation of where we’re purchasing food for a child is insane i will never go here AGAIN! I suggest you NOT go EVER!
… moreAmanda Kay
Came here yesterday, day after grand opening. Really not off to a good start. I ordered a triple cheeseburger with extra cheese. What I received was a double cheeseburger with like four pieces of cheese on it. It was obviously cold when the cheese was put on it because the cheese did not melt it at all. I was so hungry that I ate my food and left, but I will never return to this place.
… moreJaxson Infinitus
Refused my request to swap out a flat drink for tea. Tried to charge me. Then they messed up my order. Half the time they tell me they “can’t accept orders” if I come thru late at night. I’ll be driving the distance to other McDs for better customer service. Food was okay, but they added pickles to my McSpicy?? I hate pickles. Retrain EVERYONE.
… moreDanielle Broz
Went inside and it smells weird, almost like sewer. Fries tasted different than other McD. My kids could tell the difference too. Employees we talked to were nice.
… moreTeia Lukens
Im so tired of the night manager with her attitude… I sent back the nuggets because they looked burnt and she said that’s how all of them look so ill just refund you the money but mind you asked if they could remake… this is just so unprofessional of this establishment and half the time the worker are just in the back talking and playing around! Over 20 min for fries and 20 nuggets is ridiculous and then on top of that serve cold fries? Had them remake them but had a attitude about that too! Let the night time management know I will be calling corporate and she said if I dont like the way they do things there then there is plenty of other McDonald’s to go to! Like wow really….. this place needs so help and some better training if you ask me… they dont pay attention to the slips when ppl order…..
… moreNoah Pluska
Waited nearly 20 min for a mobile pickup order while there were zero other customers here. I pulled up to the drive thru and nobody was there to talk to?
… more