McDonald’s

  3.5 – 1,886 reviews   • Fast food restaurant

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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Classic, long-running fast-food chain known for its burgers & fries.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery McDonald's 98148

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Reviews

Noah Bower
Not sure what’s up with all the bad reviews for this mcdonalds. I’ve always had on par or above average customer service here and the food is always hot. I just went here and the woman who served me was pleasant and did the job efficiently, she deserves a raise probably. I would share a picture of the food but it was too good to stop and take one.
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Alex Jackson
Don’t go here. I went through the drive thru and the employee who spoke to me was very rude and either he didn’t care about his job or he doesn’t have good customer service skills. As someone who works in the food industry, it was frustrating yet understandable. We ordered a simple meal. And we found that they shorted us food and messed up our order. Not only that, the receipt was overall conpletely blank to the point I couldn’t see anything on it. When we returned, we spoke with an employee they told us that the food we had was what was “on the receipt” as they could see. We ordered 2 wraps NOT spicy. Then we agreed to paying for the stuff they missed. We then got it and when we drove away and we ate the wraps, one was spicy. Not the non-spicy. They specifically spoke to me saying that it wasn’t spicy when it was. I am disappointed in the service I got at this fast food place. I would rather go to Arby’s right next door (no offense to Arby’s food) than go back to this McDonald’s again. Unless you want bad service skills and a chunky smoothie. Avoid it.
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Alicia Tauala
The worst customer service ever, the manager refused to give me her name when I called them hung up in my face and then refused to give me corporates number, they gave me a filet o fish with half a cheese on it trying to be funny she said I gotta order extra cheese for a full piece of cheese and forgot my extra tarter. Very unprofessional, talks in another language not knowing what they’re saying or doing to our foods in the back. Needs better management and staff, they don’t wanna work they’re just there for a paycheck, bad attitudes, they need to find a job they actually like cuz McDonald’s is not for them rude workers. WOULD NOT RECOMMEND GOING TO THIS PLACE . 00000 stars from me
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Luis Puente
The app said there were no McRibs available. But, when I went to the drive thru and asked after placing an order for something else, I was told the did have it! And I ordered it!! So, why is the app unable to sell it?
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Kristine Aviles
I went through the drive thru today to redeem my free happy meal for my baby. And was asked by 2 different people what the code was. And then was told the code wasn’t for a free happy meal it was for 20% off. So I was asked to go to the window and was told the coupon code wasn’t working and the supervisor at the time rolled her eyes at me and had the worst customer service. I left without redeeming my free happy meal then checked my app and 6000 points were taken from my account. I got to McDonald’s with 7042 and left with 1042. Every time I go to this McDonald’s I have the worst experience!! Do not go here the employees are all over the place.
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valeriia ivanova
For my birthday, I wanted to use a promo code. I waited several times for 15 minutes each time, and after waiting 40 minutes in total, I approached the staff. They didn’t help me and told me to wait, and in the end I sat there for an hour and leave
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C W
Going thru the drive thru today at 5:15 am I encountered the rudest service ever! The woman collecting the money acted like she didn’t even see me. She slid the window open, said nothing then she shut it again. She made me wait 3 more minutes while she piddled around with the condiments. Not friendly at all! This is not the first time this has happened with the same employee. She doesn’t belong in the service industry!
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Nate S
Randomly closed for “maintenance”, not sure though it looked like they were just chatting. Cones in the drive-thru and doors locked. Online ordering is still on so a constant stream of people trying to get their orders are showing up confused because nobody bothered to turn it off. I get projects and all, just maybe turn off the ordering or call corporate before hand to coordinate that to prevent issues with people’s morning commutes
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FIZZY IZZY
I’m giving a very low review for the poor service. Though I did not order anything, I had requested that they let my niece leave early for a family emergency I was told I had the wrong number and when trying call back, I was put on hold and my number was blocked. My niece was already having very bad anxiety and took it into her own hands to request to leave and still got rude back lash from her boss (Eidith). The boss she had got that night is very unprofessional and very snappy as well as not being a very good team leader. And on the phone her tone was lazy and a bit difficult to understand.
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Robert Mclaughlin
Bit frustrating with the new panel orders and no customer services. As for the food it was standard situation.
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