McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Happy Camper
We got two egg McMuffins meals this am. The meat was a discolored in places with a grayish green color. I know that this was noticeable by your staff. We didn’t consume those. I worked at McDonald’s for several years as a grill cook and cooked thousands of slices of Canadian bacon. I don’t think this is a result of overcooking or normal color variation or iridescence on a ham product or exposure to air. This was spoiled.
… moreX
This is a small location and it was honestly pretty dirty. There was trash on the floor, crumbs all over the chairs, and the whole place had a noticeable bathroom-like smell. I saw an employee wiping a table in super slow motion, and he ended up brushing all the crumbs onto the chairs and the floor… and then just walked away.
I didn’t feel comfortable eating inside, so I took my food out to my car.
… moresam mao
Clean environment and spacious seating. Manager Ephraim is very friendly and helpful. Since we dined as a large group, the store demonstrated strong capability in handling high customer volume efficiently. Everything ran smoothly and in an organized manner.
… moreNicho
This McDonald’s location is well known for having very slow service and order times. Their drive thru is absolutely unbearable any and all times past 10:00 P.M. if there’s more than 2-3 vehicles ahead of you in line. They just don’t turn orders out quickly by any means necessary. With that being said, the staff are kind and good people. They just have zero regard to speed or doing things fast. Maybe a heavily understaffed location? I’ve tried to pick up my own personal order from here a few times in the past and upon pulling up, I changed my mind and ate something else. Unfortunately, they’re one of the only locations in the entire bothell-Kirkland-Redmond-bellevue-etc area that are open late night // 24-7. I understand that things can be tough with a low crew member count but I’ve just never seen it good here. Whenever I’m grinding DoorDash/ Uber Eats, if I arrive and the line is long I instantly cancel my order no matter how good the order is for me because there’s no way I can afford to financially wait 30+ minutes I. Line to get the food. I have genuinely (not trying to be hateful or biased) had this experience at any other drive thru in the entire state. I’m a massive DoorDash grinder with over 10k orders completed the entire greater puget sound area, mainly in Renton, Bothell and Lynnwood where I’ve lived, but I range quite far away in my daily grind. With that being said, this takes the cake as the number one slowest location for a drive-through that I’ve ever experienced. I have yet to actually order food here because anytime that I’ve tried to order here in the past, my order was rejected for being within 20 minutes of changing their menu a.k.a. 3:40 AM when they change their menu for breakfast at 4 AM and the excuse is that their system is down. I’ve had to cancel my order and wait 5 to 7 days for a refund from McDonald’s and I also lose my discount code for the entire day, which is always a bummer. Overall, I do make money here when I can, but in general, I have had almost nothing but bad experiences in terms of weight crimes. That’s just a full honest truth, I really wish I didn’t have to say that about this location because I do like the employees.
… moreBakerton Smith
Stopped for a quick meal, but ended up sitting in the drive thru waiting spot over to the side. After 20 minutes of waiting, I went inside and discovered they lost my ticket in an attempt to keep drive thru times down. I asked for the manager, and he was dismissive. Said I could apply if I didn’t like the wait times. I got a refund, but had to skip lunch for the day. He refused to give me the food that I had waited for, and never apologized for their mistake.
Forgotten about and then insulted? No apology even? No thanks, I’ll go to another location. Or better yet, probably to another establishment that serves a meal with what they’re charging.
… more—
Basic decency and honesty is just over with. I was there in the evening of the 23rd. I ordered a daily double meal deal and 2 McChickens with a Hi-c. They told me to drive around without the order being completed on the screen. the meal deal comes with a small and for whatever reason, they automatically up charges and gave me medium when i didn’t ask. At the window I got the larger drink and I said hey I didn’t order this. I saw I was upcharged for it as well. Then Craig said that they couldn’t fix the charge and that I would have to call back because the manager wasnt there named Carlos. I left and called and then Carlos told me that I’d have to come back to have them remove the charge. Craig was ready to go with his explanation and I have no doubt they do this all the time. Banking that no one would check them on it. Scam artists. I disputed the charge and will also write a negative survey.
… moreChad
Edit: McDonald’s – I tried filling out your stupid form, which required no details that I did not already provide here, and upon submitting it says “Page Not Found
Oops, something went wrong. Try using the search field below.”. What a waste of time.
It’s McDonald’s, we all know what it is. Importantly, this McDonald’s seems to constantly be getting our orders wrong and giving us food that tastes like it was fried with month old oil.
Last order we were missing 10 chicken nuggets. This order, we were missing all sauces. The fries tasted fine, but the nuggets and chicken strips were disgusting presumably from bad oil that’s been used far too much.
This isn’t rocket science, I just can’t understand why it’s such a struggle to get the product you pay for. It almost feels illegal in a way – like how can you charge for food you never give people?
I think I’m going to just mark McDonald’s off the list entirely for a convenient meal. It’s frustrating because when prepared properly I do like their food and the convenience.
… moreMike Flynn
This was hilarious. I ousted fast food long ago and today after being out I was too hungry not to swing in and get food. I ordered 1 spicy snack wrap, a side of ranch and a small sprite with no ice. I got a ranch snack wrap with sweet n sour on the side, pretty much cold. And the soda machine musta been out of syrup so I got a seltzer. God was tellin me to stick to my guns and not give in next time thankfully I only wasted $4.40 so I didn’t turn around. I just had to laugh! Never again! Lol!!
… moreAnthony Thompson
Not the greatest experience. I ordered from the kiosk ordering machine. I was there just killing some time and grabbed a Carmel Sunday. I was kinda shocked that the little Sunday was over $4!! I went thru with it but felt ashamed afterwords that I would pay 4-something for a Sunday with a squirt of Carmel. Then the wait. I waited a few minutes and saw some activity but not for my 1 item. There were several people working the front area but none were working on my ice cream. I saw the manager ask a worker to make a Sunday and she started it and then set it downs and walked away. She came back and put the Carmel on it. She then went over to the bagging area and I tried to waive her down. She was not paying attention to my wave or overactive body language. The manager had to come over and point to me. Then he had to tell her to get a spoon as it was not with spoon or in a bag when she handed it to me. Yay. I got my super silly ice cream.. anyways, I was in good favor as the ice cream machine was working :).
… moreMelissa Acar
The breakfast was quick, friendly, clean, and filling! The portions were generous, the prices were reasonable, and the service was fast with a smile. Great value and a great start to the day!
… more