

McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Address and Contact Information
Address: 1831 W Burnside St, Portland, OR 97209
Phone: (503) 227-6870
Menu Photos
Order and Reservations
Order: Order online
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Reviews
I let the lady know that took my order the restroom needed attention. Instead of her giving us our drinks then doing the restroom she left to refill the toilet paper.
There was several workers in the kitchen. One guy dancing others standing around. Several walking right by us none asking if we were being helped. The worker returned from the bathroom and didn’t stop to wash her hands. She just proceeded to make our coffee and then handed it to us. So disgusting and horrible service. One worker was cleaning the dining room while all the others were not doing anything.
Easy to order ahead Make mobile order..or save time by conveniently ordering in app. Timesaving feals purchase. You pick up either at drive through, or timesaving mobile orders. They come out to ur carhand delivering in record speeds!
Simply order and pull into numbered spot. no wait, no line, no late for school or work Providing a nice hot breakfast n a super hot cup of coffee. No longlines anymore.!
The food I ordered for breakfast was cold, the hasbrowns weren’t crunchy as usual. It was soggy. I asked about it. The lady told me there was nothing that they would do. So instead of soogy, cold food. I trashed it and went to a different location.
Really odd visit there.
We’re a Filipino family who traveled to Portland for Black Friday shopping, and unfortunately this McDonald’s was the closest one to our hotel. We went twice. Big mistake.
First visit:
I forgot to add ketchup for our fries during curbside pickup, so I went inside and politely asked for some. The girl with glasses (red hair, fair-skinned) looked visibly hesitant about handing over three ketchup packets… even though we ordered a lot of fries. Her energy was so weird I literally walked back to the car and told my family, “I don’t think they wanted to give me ketchup .” That should’ve been the warning sign.
Second visit:
The next morning we ordered breakfast curbside. This time I made sure to add condiments — free at every McDonald’s since the dawn of time — and the app literally says free, babe.
My husband’s bagel was missing, so he went inside to ask for it. Before he could even speak, the Latina female manager snapped, “You guys took a lot of sauces — those are actually 25 cents each.”
He froze because… what does that have to do with the missing bagel?
He ignored the comment and explained our order was incomplete. Instead of helping, she accused him of lying and claimed she personally packed the order. Then she doubled down, saying we should be “grateful” for getting sauces, as if she was doing us a favor. Mind you, this manager cared more about guarding ketchup packets than providing basic customer service.
Let’s reiterate that:
This manager was more invested in protecting “their sauces” than treating customers with respect.
And here’s the part that stung: the whole thing left us feeling discriminated against. As brown Filipinos, the way we were treated — the suspicion, the attitude, the hostility — felt too familiar. And after reading other reviews, we realized we weren’t alone. This branch seems to judge customers based on appearance, and if you don’t look a certain way, expect to be talked down to or assumed to be “trying to get something.”
If you’re Asian or Filipino? I honestly recommend avoiding this location. No one deserves to be mistreated over their skin tone… or over a 25-cent ketchup packet.