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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Hours
| Friday | 5 AM–10 PM |
| Saturday | 5 AM–10 PM |
| Sunday | 5 AM–10 PM |
| Monday | 5 AM–10 PM |
| Tuesday | 5 AM–10 PM |
| Wednesday | 5 AM–10 PM |
| Thursday | 5 AM–10 PM |
Address and Contact Information
Address: 806 W Imola Ave, Napa, CA 94558
Phone: (707) 253-7461
Website: https://www.mcdonalds.com/us/en-us/location/CA/NAPA/806-IMOLA-AVE/5024.html?cid=RF:YXT:GMB::Clicks
Menu Photos
Order and Reservations
Order: Order online
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Reviews
Armando Mendoza
Avoid This Location Total Incompetence and Lack of Service
This has been the single worst fast-food experience I have ever had. My simple online order (a QP Meal and a McChicken Meal) was handled disastrously from start to finish, costing me my entire lunch break and leaving me without the food I paid for.
First, the staff gave my order to the car in front of me in the drive-thru. When I pointed this out and showed them the receipt on my phone, I was treated with immediate suspicion, as if I were attempting to steal. I was forced to go inside to confront the staff and prove I had paid for my food.
The staff reluctantly agreed to remake the order. However, the time wasted in correcting their initial mistake meant my entire lunch break expired before the food was ready. I had to leave for work. The situation was compounded when I realized the remade food was still completely wrong: I received a regular cheeseburger instead of a Quarter Pounder, and two McChickens instead of a McChicken Meal.
I was unable to secure a refund due to the excessive delay and having to leave. In summary, I was incorrectly accused of theft, wasted my entire lunch break, did not receive the food I paid for, and was denied a refund. The level of incompetence and poor customer service at this establishment is unacceptable. I strongly recommend avoiding this location.
… moreThis has been the single worst fast-food experience I have ever had. My simple online order (a QP Meal and a McChicken Meal) was handled disastrously from start to finish, costing me my entire lunch break and leaving me without the food I paid for.
First, the staff gave my order to the car in front of me in the drive-thru. When I pointed this out and showed them the receipt on my phone, I was treated with immediate suspicion, as if I were attempting to steal. I was forced to go inside to confront the staff and prove I had paid for my food.
The staff reluctantly agreed to remake the order. However, the time wasted in correcting their initial mistake meant my entire lunch break expired before the food was ready. I had to leave for work. The situation was compounded when I realized the remade food was still completely wrong: I received a regular cheeseburger instead of a Quarter Pounder, and two McChickens instead of a McChicken Meal.
I was unable to secure a refund due to the excessive delay and having to leave. In summary, I was incorrectly accused of theft, wasted my entire lunch break, did not receive the food I paid for, and was denied a refund. The level of incompetence and poor customer service at this establishment is unacceptable. I strongly recommend avoiding this location.
AB CD
10/27/25
I used the drive-thru at night. The lady who took my order was nice. The food I received was cold. There was no dipping sauce for the chicken in my bag. Cold McDonald’s food tastes disgusting, especially with no dipping sauce to cover it up.
… moreI used the drive-thru at night. The lady who took my order was nice. The food I received was cold. There was no dipping sauce for the chicken in my bag. Cold McDonald’s food tastes disgusting, especially with no dipping sauce to cover it up.
J B
AVOID. The food isn’t half bad, but there are a couple of deal-breakers. The service through the drive-through is abysmal. The staff can’t seem to do their job effectively, and you can barely hear and/or understand them. Then, you end up with things like french fries only half-full. The worst, though, it the atmosphere. There are so many homeless people running around harassing you that is absolutely obnoxious and NOT safe for kids. This is a SOLVABLE problem. My last experience yesterday was the final straw…I won’t be going back. I will be sending feedback to McDonald’s corporate headquarters, where I’m sure it will be promptly thrown in the garbage can…but at least I can say I tried.
… moreT C
It took nearly 20 minutes just to get a simple bacon egg and cheese biscuit with hash browns and an orange juice. There’s nothing fast about this particular McDonald’s. Nothing against the workers but it shouldn’t take that long for a simple breakfast value meal
… moreIsaiah Johnson
Racist workers me and my Girlfriend and her friends went on 2/17/26 and there was a lady taking our order then a guy went on the microphone talking Spanish and he thought it was funny because I’m black but he didn’t know me and my gf who is Mexican got a full understanding of what he said and a video terrible service/ joke
… moreDaniel Adam Costello
Not all McDonald’s are equal. This one is great. Thanks! Always hits the spot and never my wallet.
… moreV L
We go to this McD weekly. It’s a nice place and the workers are good but please pay attention to the details. We paid $1.19 for cheese on my nephew’s burger. By the time he showed me it wasn’t there he didn’t want to take it back in and he had gobbled up most of it.
… moreNadia
Employees are wonderful and sweet, however my food in the morning is always cold even if there is no line.
… moreAryana Elizabeth
waited in line and lied about hours of service for christmas day and no one was there- stay away this isnt the first bad expereince ive had but i wont be back so itll be the last.
… moreArin
I’ve had them close while I was in the drive-thru, 5min before the posted closing time. The manager even lied about what time it was, though my watch, phone, and car stereo all said the correct time.
I’ve also had them screw up an order with only 2 items… multiple times.
Tonight, though… I ordered online (along with at least a dozen other folks), only to find cones in the drive-thru, and the doors locked.
It was 10:30pm, so they should have been doing mobile orders for at least another 90min.
No signs, no notice, no ‘this location is closed’ when you attempt to use the app. Instead, we all got charged for our food, and promptly turned away without explanation.
By far the most unprofessional McDonald’s I’ve ever been to.
… moreI’ve also had them screw up an order with only 2 items… multiple times.
Tonight, though… I ordered online (along with at least a dozen other folks), only to find cones in the drive-thru, and the doors locked.
It was 10:30pm, so they should have been doing mobile orders for at least another 90min.
No signs, no notice, no ‘this location is closed’ when you attempt to use the app. Instead, we all got charged for our food, and promptly turned away without explanation.
By far the most unprofessional McDonald’s I’ve ever been to.