McDonald’s

  3.4 – 1,752 reviews   • Fast food restaurant

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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Classic, long-running fast-food chain known for its burgers & fries.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery McDonald's 94015

Hours

FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours

Address and Contact Information

Address: 505 Serramonte Blvd, Daly City, CA 94015

Phone: (415) 604-7625

Website: https://www.mcdonalds.com/us/en-us/location/CA/DALY-CITY/505-SERRAMONTE-BLVD/3709.html?cid=RF:YXT:GMB::Clicks

Menu Photos

Order and Reservations

Order: Order online

mcdonalds.com

Photo Gallery

Related Web Results

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Get more information for McDonald’s in Daly City, CA. See reviews, map, get the address, and find directions.

Reviews

Amanda M Ching backup
This is gotta be the rudest worst McDonald’s ever!!!!

I ordered a large Diet Coke and large fries and the lady with the glasses was very rude to me and I had to wait a long time for the cook to order fries and Diet Coke!

IT SHOULD NOT TAKE THAT LONG!!!

This restaurant is just unprofessional and rude horrible customer service and atmosphere

I WILL NEVER EVER EVER EVER EVER!!!!

EAT HERE EVER AGAIN

JEZZZZZZZZZZZZZZZZZZZZZZZZZZZZZ!!!!!!!!!

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Alyssa Young
This is a newly remodel McDonald. I come here to study and wait for Instacart delivery.
One thing I hope they put back the charger so I can charge my computer.
However, overall is a great place to escape from your boring life.
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Alvin Lim
My complaint is about this woman (aged around mid 20s to early 30s) working at this McDonalds locations on October 26, 2025 (Sunday), around 10:20am.

I already sent a formal complaint to McDonalds but will be repeating it here to warn other customers.

When I got my food delivered at the table, there was no ketchup, even though I included it in my order. So I went to the front counter to ask for ketchup. It looked busy so I waited awhile for someone to come out. I wanted to respect the workers.

This young lady, perhaps aged around mid 20s to early 30s, came out and was delivering food to another table. When she came back, me and another customer asked her for different things. I asked first for some ketchup, then the other customer asked for some napkins and a bag. She went to the back and came out and gave the other customer napkins and a bag. I then asked her for ketchup again, and she told me to wait a moment, looking annoyed. It’s unfathomable what I did to annoy her. I only asked her for some ketchup! And everytime I asked her, I never got an acknowledgement that she heard me, for example saying “yeah sure!”, except the last time when she told me to wait.

Anyway, I eventually would not get ketchup from her and this felt like a targeted and personal attack on me. She clearly helped the other customer out, even though I was the first one to ask, and she didn’t help me.

Was ketchup so hard to get? Clearly not, because after waiting awhile, I got frustrated and went to the mobile order window inside the store and asked this nice smiling older man for ketchup, and he immediately gave it to me. Someone give that guy a promotion! He was able to do me the huge and arduous favor of giving me ketchup!

Anyway, just wanted to warn other customers of this woman. If I was her family, I would be ashamed, because it’s clear no one around her has taught her good manners.

I just wanted some ketchup man!
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PastorDre
Hello there family. If you’re looking for a good McDonald’s to hang out at this is the place to be. The lounge is pretty nice and cozy and the customer service is pretty good.
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Ruben Perez
consistently hot generous portions (fries, breakfast burritos) and friendly fast service. always provides napkins and needed utensils without asking. must be good management hiring quality people and then treating them right (my guess)
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Joe liuuu
The food is ok. BUT the servise is terrible. My order is always missing items or sauce. The manger is very rude to the customers. A few days ago, I went to buy some McDonald’s. When I placed my order, I didn’t take the receipt. After I got my food, I went to the parking lot to eat and realized that one order of fries was missing. So I drove back to ask for it.
The manager had a very bad attitude and told me that I had to show the receipt in order to get the fries. Was this really my fault? Why did you have to give me attitude? This was your mistake. Do you really think I would lie just for one pack of fries? That’s ridiculous.I paid for my food here, so I should receive what I paid for — not your rude attitude, Manager.
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John
NO one wants to help you at the counter. Only method to place your order is the kiosk. One customer ahead of me made many attempts to speak to a couple of Spanish speaking workers and both ignored him. All he was trying to order was a cup of coffee. I ordered my meals for my family through the kiosk. Big breakfast with hot cakes was good. Hashbrown was nice and fresh, hot. I tried the steak big breakfast with hot cakes and it was good.
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Sherri Frias
My friends told me this McDonald’s sucks on customer service and I just got to see it for myself. First they took long just to come to take my order they obviously rather have customers pay at the kiosk instead of with cash. Then I asked for Mac sauce to be added to my McChicken 2 times when taking my order and no ice in my drink. Then I asked for a vanilla shake with chocolate and caramel drizzle all around. They must have not heard a word I said. (Ok) Then I had two drinks and clearly needed a cup holder finally getting someones attention she grabbed it and just tossed it in the counter. Like wow these people need to be taught to at the least listen since they lack any customer service any way. They also did not give me barbecue sauce and they asked which one I wanted! Damm
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Hazlitt Krog
UPDATE: downgrading my 4-star rating after most recent curbside delivery took 19 minutes. I will definitely avoid this location. Other nearby locations are much more focused on curbside delivery.

This store has now reopened after a long, reconstruction and looks great inside and out. Huge improvement over the 1970s-era store that was here before. It has a more utilitarian design than some other recently constructed McDonald’s but their parking and drive-through situation is excellent and they even offer three Level 2 ChargePoint EV chargers.

Service to their many curbside pick up parking spots seems very sluggish, slower than other McDonald’s, and not as fast as it was before the reconstruction. Be prepared to wait a long time if you want to stay in your car, or use their drive-through as it seems to move at a good pace.
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Anthony Oregel
I’ve never left a review at a McDonald’s because it fast food and sometimes things happen. Upon looking online it seems this is a reoccurring problem so I decided to post this. I hope corporate sees this or management above cares because the remodel is great but with poor service and attitude this will affect business and revenue.
I went inside and the place was almost empty, maybe 3-5 separate customers sitting down, it was veryyyy slow. And the drive through was a normal paced. I go to the register and wait, and wait, and wait. 3 minutes go by, then 5, then 7, mind you as this is happening, employees are clearing servicing drive thru and walking in and out of the lobby calling orders etc. and walking past me and now, 4 separate customers ALL waiting in line. I was getting very boiled, it’s not even like they were running around with crazy orders at drive thru, all casually walking around. Mind you, yes customers were also coming in using the Kiosk self service. At this point I get pissed after 10 (I myself can’t believe I waited 10 minutes) before going to the window where people pick their food up and ask them “can we get some front register service, you see us waiting” and the plus sized Hispanic women simply says “registers not open, use the Kiosk”
I’m livid. I step back to not cause a scene, where the next customer says “I don’t use card, I only have cash” and the woman sends what I believe is an employee who’s in charge of cleaning (they were wearing neon vests) she takes the man’s order, I get back in line and then the plus sized woman says “okay I’ll take your order”
How funny the register suddenly works now. It was deforest a moment of “we don’t want to service customers coming in, we just want to focus on drive thru and they can use self service kiosks” but the kiosks can’t tell them of a cheese/dairy allergy or to make the food “cook to order special request” etc. the store wasn’t even busy for them to do this. And based off the google reviews and yelp this has been happening for a while, I’m guess towards night shift. The employees started speaking Spanish and I responded back with “you know we understand you being disrespectful to customers” I got my food almost 30 minutes later after this ordeal. I left. This was such a horrible experience on poor management so this is why I’m leaving this review. So unfortunate. I can only imagine! The amount of money they’ve lost the company doing this to be lazy. I’ve included pics of the lady doing this and the store and the line of people waiting who were being ignored in line.
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