george molden
Customer service was horrible. I asked for a refill and was told I couldn’t get a lemonade with my tea. As soon as we walked in, the floors were so greasy I almost slipped and twisted my ankle. The chicken sandwich looked like it had been sitting under a heater for three days. The fries were dry and crusted over, and the lettuce on the sandwich was wilted and floppy.
I stood at the counter for five minutes with other customers noticing me waiting, yet no one helped. The Dr Pepper was flat, and despite the place not being busy, the employees still had bad attitudes. There were more staff than customers, but they couldn’t even handle the three people in the restaurant.
Absolutely terrible experience. I will not be returning and do not recommend eating here.
… moreConnianna Escalera
Hubby and I go here often for sodas and fries, the ladies in the drive through always have the best attitudes and a smile on their faces!fries and food is always hot and drinks are usually good, but sometimes the syrup needs to be changed! Overall, best McDonald’s in Bakersfield because of the attitudes of the employees!
… moreMichele Magyar
We hate using the kiosk to order. Clorox wipes shoul be next to the screen for disinfecting after each use. Pretty gross. Food & service were excellent.
… moreDon C
McDonald’s
Really nice and calm place, especially in the morning. There aren’t many people inside, so it’s peaceful if you want to sit and enjoy your meal. The drive-thru can get busy, but it moves fast and the service is reliable. Overall, it’s a clean spot with a good atmosphere and quick service—definitely one of the better McDonald’s locations to stop by.
… moreJosh Costa
This place is a dump. FILTHY bathrooms and FILTHY dining area. Workers don’t seem to care. Making what fast food employees in California are making, they should.
… moreKaleb K
I know you’re never expecting much from McDonalds but this one is awful all around. The staff does not care about you or your order, the food is terrible, and the wait time for your order is insane. It took 30 minutes for my order to be ready the other day and there was a mob of other customers waiting as well and not a single employee would even look at anybody or ask what they are waiting on. By the time I actually got my order it was a disaster, the burger was half wrapped with condiments all over the side of the burger and the nuggets weren’t crispy at all. The next day I tried to mobile order a hash brown at 10:20, and they canceled my order because they switched the menu apparently, but that doesn’t happen until 11. Just avoid this place.
… moreBarbara Tessitore
So disgusted that they have now totally thrown out customer service. They make you use the stupid kiosks that take way longer than just someone taking your order and money. They now have the cashier helping everyone at the kiosk. Stupid. This one no longer offers senior coffee. You have to ask for everything because there is no self serve for condiments, napkins, straws, salt, etc. we will never be back.
… moreFaith Melendez
Bad service my food took 25 min to get. Then it took them 5min to get me napkins and ranch. They were so focused on the drive thru that the people inside had to wait. Plus it was really cold in their ♀️ might aswell have eaten outside.
… moreSavanna Vigil
This was the nastiest mcdonalds we have ever been to! There was a single table that wasn’t dirty. Trash on the floor throught the restaurant. The bathrooms were absolutely disgusting! And if that wasn’t bad enough the restaurant didnt even have but 4 customers and the staff wasn’t even making an attempt to clean up.
… moreHector Lizama
I’ve never worked fast food, but is it that hard to place the sauce where it goes.
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