

McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Hours
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
Address and Contact Information
Address: 2137 E Harbor Blvd, Ventura, CA 93001
Phone: (805) 643-0913
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
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Reviews
The service was excellent as I was acknowledged & helped quickly. I walked in because the drive thru was packed. I pay with cash & had a question.
It was busy inside too, but you can order from the boards.
Unfortunately while the dining room had plenty of seating, it was really dirty. There was a young person sweeping the street & I wondered why isn’t h cleaning the dining room area first? Weird.
We were maybe 5 minutes from our room, but our food was cold . I was so hungry I ate my filet of fish w/1 third of a slice of cheese not even melted on the bun.
Sad to see the destruction.
This is why I rarely visit! Good luck.
I’ve been a customer of this franchise for many years, and of the McDonalds brand since the ’70s. I worked at a franchise in high school, and I still remember the “customer rights” for cashier. Back then we made about 15% of the $20 min rate, and compared to what masquerades as customer service today, the management and staff deserve less than I made 40 years ago.
And thanks to the lunacy in requiring a fast-food worker with a high-school education be payed more for unskilled labor vs general State minimum wage, the trend I see now will continue down the rabbit hole. In 2025, “Customer Service” means the customer does all of the front-end work himself, using a video screen menu board about as intuitive (and reliable) as touch-screen computers were in 1988.
After several minutes of frustration bordering on hand-to-hand combat, the fortunate will have entered their orders without requiring the “help” of the staff; otherwise expect to wait for the too-busy-to-help staff surplus hiding behind the milk shake machines to come out wanting to know what your problem is.
Yes, that attitude is what 20 bucks minimum pays for, because that much implies over-importance for menial customer training/service chores. If one is fortunate, their order-entry combat is over and now they wait for the high-value staff to deliver it. Otherwise it’s back to the waiting game for help in customer serves us. This process is made harder or miserable depending on how experimenting placing an order with the mobile app was.
After all of this unpaid employment, food delivery times range from 5-10 minutes at busy times to 7-15 minutes during show periods – yes that is backwards as well
Atmosphere is predictable based on which side of the building you choose to sit in: the South-to-East portion is usually clean and cared for, but don’t plan on self-service for soft drinks – those are off limits in favor of forcing one to deal with the overly important staff. You won’t find as little as a napkin dispenser outside of the staff controlled zone. Now, on the other side of the building, the ubiquitous stretch of overflowing toilet informs the customer they are cold -warm-hot relative to the restrooms. And yes, that stench is probably intentional and permanent, it encourages the customer follow the posted 30 minute maximum loitering rule: wait time for food delivery is not factored in, it’s door -to-door time.
This location is doing it’s best to overcharge and underserve lobby guests, eventually don’t be surprised to see the lobby doors bolted shut in favor of a drive-thru only model.
The biggest asset for hungry people searching for hot, quality food served by friendly and helpful staff would be to choose one of the other restaurants close by: McDonald’s appears to be the only one in the area intentionally ignoring customer service.