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✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Hours
| Saturday | 5 AM–11 PM |
| Sunday | 5 AM–11 PM |
| Monday | 5 AM–11 PM |
| Tuesday | 5 AM–11 PM |
| Wednesday | 5 AM–11 PM |
| Thursday | 5 AM–11 PM |
| Friday | 5 AM–11 PM |
Address and Contact Information
Address: 221 E Alessandro Blvd, Riverside, CA 92508
Phone: (951) 780-7470
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
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Reviews
Erica Meza
… This was completely unacceptable. As soon as I opened the bag, I could already tell the bread was extremely hard just by touching it. When I lifted the bun, I saw that it was badly burnt on the inside. The bread was so hard that I couldn’t even eat it, I felt sick. Considering the price, I expect to receive food that’s properly prepared and edible. Food in this condition should never be served to customers. This shows a serious lack of quality control, and I won’t be ordering again.
… moreR.R.Poirier
It’s McDonalds and I love the idea of ordering a picking up your food. I’m glad I did last night because the drive through was really packed and backed up.
… moreDanisha “DJ” Johnson
The only reason I am giving any stars at all is because of Riley. On Feb 4, 2026, he provided great customer service and was very helpful when my husband inquired about the long wait for our food.
Unfortunately, he seems to be carrying the team. Shout out to Riley for his hard work and great attitude. He was the only person bagging “to go” orders and serving the people in the dining area. He was doing an incredible job under all that pressure. He was very apologetic. I told him stop to apologizing for being the only one out there working.
The management, however, was a total letdown. We watched a manager, Delaney, walk slowly in the restaurant, went straight through the kitchen, and to the back while looking at her phone. She came out to show another employee something on her phone while orders were backed up. When my husband tried to say “excuse me” to ask about our food, she loudly announced she wasn’t working, dismissed him and walked away.
A second manager was also there, but she was completely unapproachable. She had a mean look on her face and ignored my husband entirely, making no effort to help or even acknowledge him.
It’s disappointing to see people in leadership act so unprofessionally in front of guests while the frontline staff like Riley is left doing all the work and clearly overwhelmed.
The floors were filthy and needed to be swept and mopped, and the restrooms were in need of cleaning. It is clear that Delaney and the other the manager needs serious leadership training. It’s shameful to watch managers play on their phones and glare at customers while a single employee like Riley is left to do all the work in a dirty restaurant.
I am in leadership as well and would never leave my team without proper support and in my experience, a manager should never be “off the clock” the moment a customer is seeking assistance, and especially when their staff is overwhelmed. Riley deserves better support than this.
… moreUnfortunately, he seems to be carrying the team. Shout out to Riley for his hard work and great attitude. He was the only person bagging “to go” orders and serving the people in the dining area. He was doing an incredible job under all that pressure. He was very apologetic. I told him stop to apologizing for being the only one out there working.
The management, however, was a total letdown. We watched a manager, Delaney, walk slowly in the restaurant, went straight through the kitchen, and to the back while looking at her phone. She came out to show another employee something on her phone while orders were backed up. When my husband tried to say “excuse me” to ask about our food, she loudly announced she wasn’t working, dismissed him and walked away.
A second manager was also there, but she was completely unapproachable. She had a mean look on her face and ignored my husband entirely, making no effort to help or even acknowledge him.
It’s disappointing to see people in leadership act so unprofessionally in front of guests while the frontline staff like Riley is left doing all the work and clearly overwhelmed.
The floors were filthy and needed to be swept and mopped, and the restrooms were in need of cleaning. It is clear that Delaney and the other the manager needs serious leadership training. It’s shameful to watch managers play on their phones and glare at customers while a single employee like Riley is left to do all the work in a dirty restaurant.
I am in leadership as well and would never leave my team without proper support and in my experience, a manager should never be “off the clock” the moment a customer is seeking assistance, and especially when their staff is overwhelmed. Riley deserves better support than this.
Rubi VonVain
Placed an app order Saturday morning. Random once in a blue moon breakfast order for the family. I arrive at the McDonald’s, which you have to do before you check in, and I check in, and I wait. And wait. And wait. After about 25 minutes (what was I thinking? It’s busy, give them time) I ask the young guy running the orders to the cars about my order. He takes a picture of my phone and order and goes inside, runs back out and keeps asking for more info (3 times) so eventually I go inside. There’s a young lady in there, immediately hostile and rude. They don’t have my order. Did I place it at the right McDonald’s? Yes. She goes to the area where they have the orders, picks up my suddenly reappearing order. I ask for manager number, she says she can’t give it to me. I ask for corporate number, she tells me I can walk around to where the drive through line is and get it. Really? This is McDonald’s customer service. I finally get my order, 40 minutes of waiting. I ask, so what happened to my order? Someone dropped the ticket with my order. No apology from the rude employee, nothing. Truly a disappointment. Won’t be visiting this McDonald’s again. I understand things happen, but you handle them with professionalism, not rudeness. Do better in hiring.
… morePony Pony
This place sucks if you’re a delivery driver. Every night, I get orders from them when they are closed and none of the gagaloons working here seem to know how to turn their stupid computer off so I don’t have to waste my time driving here.
Management, if you’re reading this for some reason – would be surprised if you guys ever did your job here – start turning your damn machines off so we don’t have to waste our time. It would help your customers, too, as I’m sure I’m not the only one getting pissed about their time being wasted.
Or don’t. You’re a McDonalds, so the money’s gonna come in either way.
… moreManagement, if you’re reading this for some reason – would be surprised if you guys ever did your job here – start turning your damn machines off so we don’t have to waste our time. It would help your customers, too, as I’m sure I’m not the only one getting pissed about their time being wasted.
Or don’t. You’re a McDonalds, so the money’s gonna come in either way.
Long Mac
The server is awesome. Walked in, got a happy meal for my daughter and asked what they had for a toy. He went above n beyond his duties and made my day!!!!
… moreRick Tune
I went by here the other day. Value menu is back. Except where’s the value? Wow that reminds me of Wendy’s! Sorry not sorry! $12.00 1/4 pounder value meal. Medium not large! Commercial just said $8 for Big Mac value meal! In and out has double double fries and a drink for less! Better quality food! What happened to my good ole Mickie Dee’s!!! 50 year customer! Went from caring about customers to caring about stock holders.
That’s too bad ! Just came back to see if there was a reply……. Nothing……figures!
… moreThat’s too bad ! Just came back to see if there was a reply……. Nothing……figures!
Norma Gallardo
Manger was rude. My order was placed wrong, so I was not charged correctly. I was accused of not paying. That I should of had my receipt, mind you I was asked if I wanted it or not. Manager was rude telling me I should of had my receipt. I then showed her my bank account that I did pay. I paid the difference and asked about the inconsistencies in receipt and again in a bad tone tried to explain. At this point I had had enough and told her to give me my food and she got mad. I should be the mad one after being there waiting for them to fix their mistake, being accused of not paying, and being yelled at for not having my receipt. This was on Wed December 3rd around 3:45. All of the other workers were very polite, this manager needs people skills. I should of gotten her name. Never have I had this happen to me, this is my 1st time writing a bad review.
… moreMaribel Carranza
Unfortunately this is the second time I have bad experience in this particular location. I ordered using their kiosk, total of 3 CHEESEburgers, one of them with everything, double patty. I got back 1 patty burger, ripped apart, tomato literally outside the burger. Very sloppy made, the presentation was horrible. I returned it so they can remake it. When I got another one, and obviously they could add the second patty, but this time, it was missing the cheese.. I told a young guy wearing a red shirt ( dont know if he was GM) and he said they ran out of cheese. I was like, you could have told me before, im paying for all these ingredients. He came up with this excuse. I simply told him I prefer my money back on that burger combo. These young employees need more training in being more attentive towards customers. We can be right infront them by the cashier and they won’t acknowledge you, litterly ignore you. I had to say ” excuse me” so they can look up and help you. This happened on Wed. Dec 3rd around 4pm. Please do better!
… morePaulina
Worst customer service I’ve ever experienced. 15 people working behind the counter and not a single person acknowledged me for about 10 min before I realized my order had just been sitting there on the other side of the counter. Only 1 employee was actually helpful after grabbing his attention. Even the manager was standing there and was not helpful.
… more