McDonald’s

  3.6 – 1,345 reviews  $ • Fast food restaurant

Social Profile:

McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Classic, long-running fast-food chain known for its burgers & fries.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery McDonald's 92021

Hours

Saturday5:30 AM–11 PM
Sunday6 AM–11 PM
Monday5:30 AM–11 PM
Tuesday5:30 AM–11 PM
Wednesday5:30 AM–11 PM
Thursday5:30 AM–11 PM
Friday5:30 AM–11 PM

Address and Contact Information

Address: 1695 E Main St, El Cajon, CA 92021

Phone: (619) 440-4288

Website: https://www.mcdonalds.com/us/en-us/location/CA/EL-CAJON/1695-E-MAIN-ST/5204.html?cid=RF:YXT:GMB::Clicks

Menu Photos

Order and Reservations

Order: Order online

mcdonalds.com

Photo Gallery

Related Web Results

Fast Food in El Cajon, CA at 281 N 2nd St | McDonald’s

Looking for Fast food near you? Visit McDonald’s in El Cajon, CA at 281 N 2nd St, for breakfast, burgers, fries, and more, or order online!

Fast Food in El Cajon, CA at 886 Fletcher Pky | McDonald’s

Looking for Fast food near you? Visit McDonald’s in El Cajon, CA at 886 Fletcher Pky, for breakfast, burgers, fries, and more, or order online!

Fast Food in El Cajon, CA at 13574 Camino Canada – McDonald’s

Visit your nearby McDonald’s and choose from a menu of favorites, including McCafé® coffee, tasty breakfasts, delicious burgers like our Quarter Pounder®* with …

Reviews

Shawn Townsend
I am writing to provide feedback on my recent experiences at your McDonalds location. I want to preface this by saying that I am not looking to have anyone fired, im sure they have families and rely own thier job but rather to bring some observations to your attention as a regular customer who values your business.

I’ve noticed a recurring pattern of cleanliness and service issues, particularly during the evening shifts. For example, on one occasion, a young female employee who had just handled trash attempted to serve me food without washing her hands. Similarly, I’ve seen an employee who was mopping the floor attempt to serve food directly afterward without proper hand hygiene. There is also a young male employee whose appearance often seems unkempt, and he frequently appears disoriented. The dining area often goes unattended in the evenings, which has led me to try and avoid visiting at that time.

These experiences are disappointing, especially considering the investment you’ve made in renovations in the past. If I were the owner, I would be concerned about the operational standards.

On a positive note, I consistently observe excellent service from a specific female employee with red hair, likely in her twenties or early thirties. She is always efficient, professional, smiling, and joyful. I genuinely hope she is working whenever I visit, as her service consistently stands out. Additionally, I’ve always found the bathrooms to be clean.

Last night, my order of a double cheeseburger without any modifications was incorrect multiple times, which was frustrating.

I understand that some service protocols are challenging to instill in certain individuals, as it often comes down to their inherent approach to customer service and hygiene. I hope this feedback is helpful for improving the overall customer experience.
… more
Jennifer Chavez
I asked for ketchup at the window and she didn’t even respond. She gave me my order and they gave me the ketchup in a nuggets container. Also my nuggets are old and hard. The young girl that took my order was very nice and patient but the older one getting my order together was rude and wouldn’t respond back
… more
Harris Freeman
After going through the drive-through and requesting my food to be well done, they gave me a half cooked sausage McMuffin, which made us extremely sick when I went to get a refund it was supposed to give me $10 but instead she pocketed the extra money and only gave me seven super crazy experience I would not recommend eating here because one they do not give out receipts until they decide how much they’re actually gonna give you in return
… more
Michelle
This is like the 4th time in a row that I have come to this McDonald’s and my food is made poorly. The fries are old, the burger is burnt, the bun was old, dry and they never put the little onions on the burger which gives it good flavor. This is only when I come in the evening. When I come in the morning I get fresh food and great customer service. I will not be returning there in the evening anymore I will go to the one on Wintergardens in the future. I pretty much threw away my entire order due to it being so bad. Very disappointed and a waste of money.
… more
Wil Michael
Very clean facilities inside. Friendly staff and fast service. Location is very accessible from the parking I8 freeway. Clean restrooms
… more
Mr. Joshua
12/15/17
I was not impressed with the experience. It would take forever for the cashier to even get your order started even though the store was fully staffed. Not once did any of the employees smile or apologize for taking so long. What I found surprising was the fact that nobody was in the dining room, so what was taking so long to get orders in and food out?!

Not once did I receive a receipt for my purchase, and when I was ready I could not pick up a new receipt because they were unable to reprint it! The food was cold and bland by the time I received my meal. The dining room was very clean but that is the only thing I can give them credit for. Other guest were waiting in line for extremely long periods of time and each one of them though the service was unreasonable. (See videos)

This will be the last visit to this location.
… more
Zoila Ruelas
I used drive-thru :-/ could not understand the employee some sentences, other than that it’s McDonald’s any other day after kids get off school.
… more
Jesse Romero
Very bad service and very nasty inside as you can see all table are full of food didn’t even have clean trays to serve our food on
… more
Anas Omar
Worst McDonald’s i have ever been to. Unhygienic and very slow service. I don’t recommend it.
… more
Velia Ventura Sanderson
The drive through is kind of confused, specially at night time
… more
… View more

Leave a Comment