Shannon Burke
I wish I could give this place negative stars.
My boyfriend and I went to McDonald’s late at night and had a really disappointing experience. While we were in line, a very kind homeless man asked if we could order him some food. He was respectful and even said he would pay for whatever he got. We agreed because we wanted to help someone get a meal for the night.
When we got to the window, the employee was extremely rude and clearly annoyed that we were helping him. He was rolling his eyes, had an attitude, and was very unhelpful throughout the interaction. It honestly felt like we were being judged just for trying to do something kind.
On top of that, when we finally got our food, the fries were completely cold. Between the poor service and the lack of basic food quality, the whole experience was frustrating.
I understand working late nights isn’t easy, but there is no excuse for treating people this way, especially someone who is already struggling. It was heartbreaking to see such a lack of compassion, and it completely ruined what should have been a simple act of kindness. Very disappointed in both the service and the food.
… moreEazy-E
I just left McDonald’s 15 minutes ago I asked for fresh fries and chicken nuggets. The chicken nuggets were hard and super old when I specifically asked for fresh ones they even made me wait in a parking spot to supposedly make them fresh.
… moreAshley B
This was a very interesting McDonald’s. To be honest we thought we were at the wrong place when we first walked in. It looks like an old house from back in the day. There is an arcade that has been shut down inside. There were also train tracks with a train running around the ceiling and in the middle of the room in a case. There was a lot of seating and it was a bit busy. The food came out in a timely matter. They were offering the purple monsters birthday meal with a shake and that was pretty good.
… moreH Smith
They gave me bad food it looked like they added something to me cheeseburger, they burned it in to the meat. I thought it was nothing at the time but the gave me parasites I’ve been extremely sick ever since I ate at this location. I have a fever and diarrhea, and horrible bloating. If you don’t want to get sick don’t go to this McDonald’s, go to a different location and always check you food for weird spots, burnt things, rat poop, spit and other things. Very disappointed . Managers make your staff responsible for doing discussing things to customers food.
… moreAlbert Kaisen
Very nice but I think this is an issue with a lot of McDonald’s very slow and always forget the napkins and sauces so you need to make a line to ask for things that should be automatically serve with your order.
… moreSam Bawahab
Remodeled McDonald’s by Knotts. Many indoor and outdoor seats One cashier station. Best place to order in the kiosk. Friendly server. Large parking lot. Clean restroom.
… moreChristine Martin
The filthiest McDonalds I have ever gone to.
Service: …
… moreAndre Alo
My friend’s and I had to wait in the McDonald’s, after a field trip at the Knott’s Berry Farm. But I think that my friends or me, bought a soft drink from McDonald’s. My friends Alexis, and Alyssa Nunez were waiting at McDonald’s to get picked up by my mom.
… moreCurtis Challenger
This is a beautifully renovated location, however the training nand knowledge of employees, care for cleanliness, speed of service and quality presentation require more attention. Yes I know it’s McDonald’s, but of the 6 kiosks, 2 are usually down, they hardly clean the tables and trash and when they are out of trays they don’t deliver to your table. We’ll my experience was such that I had to approach them fter 20 mins waiting for a here not a to go order. No one notified us, I had to approach them and they had to look for the order that was sitting there for almost 30 mins. A cold meal but hey the location is super beautiful with a huge patio. It’s a huge savings for the consumer, but it feels like they cut a lot of costs on the service and experience. Yes while I was able to capture these images on my most recent visit these are not too far off from my last few experiences here.
… moreJohn Lewis
This location needs a lot of tlc. Homeless people wandering the property, signs broken and not repaired. I would expect more from a location so close to a theme park. They need to put a lot of work into this place. Long lines, slow service pictures taken 12-12-20 stopped in on 10-23-24 and got lack luster service. Even after charging such high prices they want you to donate. Said no, they added it anyways. Had to have cashier take it off. Then got the food and drink but no straw. Like can’t even get the basics. Definitely not worth what they want in wages
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